4.2 Warranty
The Spider X comes with a 12 month warranty from date of purchase. You must
as soon as a defect is discovered. If the device needs to be returned for repair,
a return merchandise authorisation (RMA) will be issued. Spidertracks will replace your
Spider with a new or refurbished Spider X. You are responsible for all return shipping costs
of the device under RMA. Any attempt to repair or open the device, water damage, or
physical damage beyond normal wear and tear will void the warranty.
Australia
Our goods and services come with guarantees that cannot be excluded under the Australian
Consumer Law. For major failures with the service, you are entitled:
●
to cancel your service contract with us; and
●
to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a
failure with the goods or a service does not amount to a major failure, you are entitled to
have the failure rectified in a reasonable time. If this is not done you are entitled to a refund
for the goods and to cancel the contract for the service and obtain a refund of any unused
portion. You are also entitled to be compensated for any other reasonably foreseeable loss
or damage from a failure in the goods or service.
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