Chapter 12 - Maintaining the BlackPearl System
Accessing the Technical Support Portal
3.
Enter your registration information. Your account is automatically associated with the
serial numbers of all Spectra Logic products owned by your site.
• If you have an invitation, follow the link and enter the invitation code.
Figure 246
Follow the link to enter your invitation code or
enter your registration information.
• If you do not have an invitation, enter the requested information to create your
account. When you are finished, click
Sign Up
.
When the account is approved, you receive an email with a link to setup your initial
password. Use your email address and the password provided in the email to log in to your
account. After you log in, you can change your password if desired.
Log Into the Portal
Access the Technical Support portal login page at
. Use your email
address and password to log into the Technical Support Portal.
November 2020
User Guide-BlackPearl Converged Storage System
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