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QUICK START GUIDE

HANDSETS/HEADSETS

Ensure the correct handset/headset is active prior to making 

and receiving calls. The active handset/headset is identified by 

the orange lamp soft key. To make a handset/headset active, 

press its soft key. 

MUTING/UNMUTING CALLS

To mute/unmute a call press the appropriate handset soft 

key on the unit or press the button on the physical handset (if 

enabled). The soft key will turn red.

(Handset mute)

 

(Speaker mute - in hands-free mode)

MAKING CALLS

The iD 808 can originate calls by dialling directly from the dial 

pad, selecting speed dials or by using the directories.

ANSWERING CALLS

The iD 808 announces an incoming call with a ring, 

illuminating soft key and animated icon on the appearance 

finger. To answer a call press the illuminating soft key.

BARGE IN / JOINING A LINE

To join a busy line:

1. 

Press the soft key associated with the finger the 

exclamation icon is displayed on.

iD 808 Deskstation, QS808/R12, January 2017

MAKING A LINE PRIVATE

1. 

Ensure the appropriate handset is selected by pressing 

the required handset soft key and then press 

privacy 

. A pad lock icon is displayed next to the phone / 

speaker icon. The line will become private when a call is 

made.

2. 

Press 

privacy

 

/

 

 again to turn off line privacy.

MOVING CALLS BETWEEN HANDSETS / 

HEADSETS

1. 

During a call select the second handset/headset soft key.

2.  Select the active line soft key to move the call.

TRANSFERRING CALLS

1.  Press 

transfer

 

/

 

.

The line status changes to an on hold state.

2.  Do one of the following: 

 

Dial the required number using the dial pad.

 

Locate and press the required speed dial.

 

Press 

 to highlight 

Directories

 on the right screen 

and click 

OK

. Locate and select the required contact.

 

Locate and select the required address or contact 

using the call register (press 

Q

 followed by 

OK

 to 

access the menu system option 2-Call Register).

3. 

To transfer the call immediately press 

transfer

 / 

 

or 

speak to recipient before pressing 

transfer

 / 

.

CONFERENCE CALLS

1. 

Call the first conference participant.

2. 

Press

 

conf.

 / 

 when the call is connected.

A conference call information box is displayed for a few 

seconds, stating the call has been added to a conference.

3. 

Call the second conference participant, press 

conf.

 / 

 once the call is connected.

A conference call information box is displayed for a 

few seconds, stating that the call has been added to a 

conference. The conference icon is also displayed on the 

handset finger.

4.  To add further participants press

 

conf.

 / 

 and repeat 

step 3 until the maximum has been reached.

CREATING SPEED DIALS

1.  Press 

OK

 to display 

Main

 menu.

2. 

Using 

 or 

 

locate 

Program

 menu.

3.  Using 

 

or 

 highlight 

Speed Dials

 and press 

OK

.

4. 

Highlight 

Add

 and press 

OK

.

5. 

Locate an available key and press its associated soft key.

This displays the 

Speed Dial Edit

 screen.

6. 

Complete the details into the appropriate option/text 

boxes.

7.  When finished highlight 

Save

 and press 

OK

8.  Press and hold 

Q

 to return to the idle screen.

ASSIGNING AN ACTIVE CALL TO A SPEAKER 

CHANNEL

To assign an active call/line, ARD, MRD, VPW, Hoot or 

Intercom appearance to a speaker channel:

1. 

Ensure the appropriate handset is active with a call 

present selected by pressing the left or right handset soft 

key.

2.  Locate either an available speaker channel or an idle 

occupied speaker channel, and press its associated 

soft key. An available speaker channel contains the icon 

below.

An occupied speaker channel has an (a) idle call/line, 

ARD, VPW or Intercom appearance, or (b) MRD or 

Hoot attached to it. With the exception of MRDs and 

Hoots, an occupied idle speaker channel will be over 

written and lost when a new call/line, ARD, MRD, 

Hoot, VPW or Intercom appearance is assigned to it. 

As soon as the call/line, ARD, MRD, VPW, Hoot or 

Intercom appearance is moved from the handset or 

hands-free to a dynamic speaker channel, the icon below 

is displayed.

MOVING AN ACTIVE APPEARANCE TO A 

HANDSET

To move an appearance (call/line, ARD, MRD, VPW, Hoot or 

Intercom appearance) from a speaker to a handset.

1. 

Press the appropriate speaker channel’s soft key twice in 

quick succession.

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