91369 Service Manual
5-11
Troubleshooting
Clearing the Error Log
Press
E
, then press
c
to clear the error codes automatically the next time the monitor application executes.
Diagnostics Failure Messages and Error Codes
If the monitor fails power-ON diagnostics or extended diagnostics, do the following:
1 Verify the failure by powering the monitor OFF and ON again or by running the extended diagnostics as
described in
2 Take troubleshooting action or replace the field-replaceable units (FRU) based on the following diagnostics
failure messages once the failure has been verified.
Table 1: Diagnostic Failure Messages
Error Code
Diagnostics Failure Message
Suggested Action
01030000
Diagnostics passed
No action required.
01030001
Diagnostic(s) failed; degraded performance
Replace CPU PCBA.
01030002
Critical failure
Replace CPU PCBA.
01030003
Cannot diagnose at this boot stage
No information available.
01030100
Diagnostics Port test failed
Replace CPU PCBA.
01030200
8260 test failed
Replace CPU PCBA.
01030201
8260 SCC transmit failed
Replace CPU PCBA.
01030202
8260 SCC configuration not recognized
Replace CPU PCBA.
01030300
DRAM test failed
Replace CPU PCBA.
01030301
DRAM test cannot allocate memory
Reboot and retest. If problem
persists, replace CPU PCBA.
01030400
GDS RAM test failed
Replace CPU PCBA.
01030500
FLASH ROM test failed
Replace CPU PCBA.
01030501
FLASH ROM boot larger than Flash
Reburn boot kernel software into
flash memory and retest. If failure
persists, replace CPU PCBA.
01030502
FLASH ROM app larger than Flash
Reburn application software into
flash memory and retest. If failure
persists, replace CPU PCBA.
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