SOUTHWORTH
PALLETPAL STRETCH WRAPPER OWNER’S MANUAL 15
ORDERING REPLACEMENT PARTS
Southworth has carefully chosen the components in your lift to be the
best available for the purpose. Replacement parts should be identical to
the original equipment. Southworth will not be responsible for equipment
failures resulting from the use of incorrect replacement parts or from
unauthorized modifications of the machine.
Southworth will gladly supply you with replacement parts for your
Southworth lift. With your order, please include the model number and the
serial number of the lift. You may find these numbers on the nameplate,
which is located on the crossbar at the base of the cylinder(s). When
you are ordering parts for a cylinder, also include the cylinder number.
This is stamped on the base of the cylinder housing.
To order replacement parts, please call the Parts Department at (207)
878-0700 or (800)743-1000. Parts are shipped subject to the following
terms:
•
FOB factory
•
Returns only with the approval of our parts department
•
Payment net 30 days (except parts covered by warranty)
•
Freight collect (except parts covered by warranty)
•
The warranty for repair parts is 30 days from date of shipment
Parts replaced under warranty are on a “charge-credit” basis. We will
invoice you when we ship the replacement part, then credit you when
you return the worn or damaged part, and we verify that it is covered
by our warranty. Labor is not covered under warranty for Parts orders.
SOUTHWORTH PRODUCTS CORP
Parts Department
Telephone: (207) 878-0700
(800) 743-1000
Fax: (207) 797-4734
