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*IMPORTANT:

FOR INCOMING CALL IDENTIFIER INFORMATION TO 
BE PROVIDED ON YOUR CALLER IDENTIFIER, YOU 
MUST SUBSCRIBE TO CALLER ID SERVICE AND
CALLER ID CALL WAITING SERVICE WITH YOUR
LOCAL TELEPHONE COMPANY. THE MONTHLY 
CHARGE FOR THIS SERVICE WILL APPEAR ON 
YOUR MONTHLY BILL FROM YOUR LOCAL 
TELEPHONE COMPANY. CALLER ID MAY NOT BE
AVAILABLE IN ALL AREAS AND SOME AREAS MAY 
OFFER NUMBER ONLY. 
THE FM144 WILL NOT OPERATE WITHOUT THREE (3) AA
ALKALINE BATTERIES (NOT INCLUDED).

HELP LINE 1-800-366-0937

http://www.swbfreedomphone.com

FM144 Owner’s Manual

Se Incluyen Instrucciones en Español

64 Memory Name and Number 
Caller ID with Call Waiting*

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INSTALLATION

CAUTION

1. Never install telephone wiring during a
    lightning storm.
2. Never install telephone jacks in wet locations
    unless the jack is specifically designed for
    wet locations.
3. Never touch uninsulated telephone wires or
    terminals unless the incoming telephone line
    has been disconnected at the network interface.
4. Use caution when installing or modifying 
    telephone lines.

NOTE:

 Refer to “FCC Requirements” section 

before connection to the telephone line.

Installing Batteries/Setting Language

1. Disconnect the unit from the telephone line
    and DC power.
2. Use a pen or paper clip to loosen the battery 
    cover. Open the battery compartment by pressing
    down on the battery cover and sliding it away from
    the unit.
3. 

INSERT THREE (3) AA ALKALINE 

    

BATTERIES

 into the battery compartment and

    be careful not to press any of the function keys
    while inserting the batteries. Be sure to 
    observe proper battery polarity (+ and -).

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19

IMPORTANT:

1. If you are using multiple Caller ID units in
    your telephone installation, one FM144 must
    be set to MAIN and all others must be set to
    EXT in order to receive call waiting CALLER
    ID information. Otherwise, the display will
    show CALL WAITING and no Caller ID infor-
    mation will be displayed.
2. You must subscribe to call waiting Caller ID
    service from your local telephone company in
    order to receive call information.

REVIEWING NEW CALLS

1. Press REVIEW 

s

 or REVIEW 

t

 and the display 

    will show the last new call information.
2. Repeatedly press REVIEW 

s

 or REVIEW 

t

 to

    review all new call information from the newest to
    the oldest call until the END OF NEW CALL is
    displayed and the NEW CALL LED turns off.

REVIEWING ALL CALLS

1. Press  REVIEW 

s

 and the unit will display the

    oldest call record (CALL 01). Press REVIEW 

t

 

    and the unit will display the newest call record
    (CALL XX, up to 64).
2. Repeatedly press  REVIEW 

s

 to review individ-

    ual records from oldest call (CALL 01) to
    newest call (CALL 64) or REVIEW 

t

 to review

    records from newest to oldest.
3. Continue reviewing all calls until --END-- is 
    displayed.

liabilities. ANY IMPLIED WARRANTIES, 
OBLIGATIONS, OR LIABILITIES, INCLUDING 
BUT NOT LIMITED TO THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, 
SHALL BE LIMITED IN DURATION TO THE
ONE-YEAR DURATION OF THIS WRITTEN
LIMITED WARRANTY.

Some states do not allow limitations on how long
an implied warranty lasts, so the above limitations
may not apply to you.

IN NO EVENT SHALL WE BE LIABLE FOR 
ANY SPECIAL, INCIDENTAL OR 
CONSEQUENTIAL DAMAGES FOR BREACH 
OF THIS OR ANY OTHER WARRANTY, 
EXPRESSED OR IMPLIED, WHATSOEVER.

Some states do not allow the exclusion or 
limitation of special, incidental or consequential 
damages, so the above limitation or exclusion may
not apply to you. This warranty gives you specific
legal rights, and you may also have other rights, 
which vary from state to state.

Covered under one or more of the following US
patents: 5,263,084.

In the absence of such purchase receipt, the warranty 
period shall be one (1) year from the date of 
manufacture. To obtain service under this warranty, 
return the defective product to the Service Center
nearest you together with your sales slip and $9.50
for postage and handling. California residents need
only provide proof of purchase.

This warranty shall be invalid if the product is 
damaged as result of defacement, misuse, abuse, 
neglect, accident, destruction, or alteration of the
serial number, improper electrical voltages or
currents, repair, alterations or maintenance by any
person or party other than our own service facility
or an authorized service center, or any use violative 
of instructions furnished by us. This warranty is 
also invalid if this product is removed from the 
country in which it was purchased, if it is used in a 
country in which it is not registered for use, and /or
if it is used in a country for which it was not designed.
Due to variations in telephone systems and 
communications laws, this product may be illegal 
for use in some countries.

®

Southwestern Bell Freedom Phone  Retail Sales
assumes no responsibility for damages or penalties
incurred resulting from the use of this product in a 
manner or location other than that for which it is
intended. This one year limited warranty is in lieu of
all other expressed warranties, obligations, or 

Your telephone company may make changes in its
facilities, equipment, operations, or procedures
that could affect the proper functioning of your
equipment. If they do, you will be notified in 
advance to give you an opportunity to maintain
uninterrupted telephone service. If you experience
trouble with this telephone equipment, disconnect
from the network until the problem has been 
corrected or until you are sure that the equipment
is not malfunctioning.

This equipment may not be used on coin service
provided by the telephone company. Connection
to party lines is subject to state tariffs.

LIMITED WARRANTY

The obligation of Southwestern Bell Freedom

®

Phone  Retail Sales under this warranty shall be
limited to repair or replacement (at our option), 
during the warranty period of any part which 
proves defective in material or workmanship under
normal installation use and service, provided the 
product is returned to Southwestern Bell Freedom

®

Phone  Retail Sales or to one of our Authorized
Service Centers with TRANSPORTATION 
CHARGES PREPAID. Products returned to us or
to an authorized Service Center must be 
accompanied by a copy of the purchase receipt.

FCC WANTS YOU TO KNOW

This equipment complies with Part 68 of the FCC
rules. On the bottom of the base of this equipment
is a label that contains, among other information, 
the FCC Registration Number and Ringer 
Equivalence Number (REN) for this equipment.
You must, upon request, provide this information
to your telephone company.

The REN is useful to determine the quantity of
devices you may connect to your telephone line and
still have all of those devices ring when your 
telephone number is called. In most, but not all 
areas, the sum of the REN’s of all devices connected
to one line should not exceed five (5.0).To be 
certain of the number of devices you may connect 
to your line, as determined by the REN, you
should contact your local telephone company to 
determine the maximum REN for your calling area.

If your telephone equipment causes harm to the
telephone network, the telephone company may
discontinue your service temporarily. If possible,
they will notify you in advance. But if advance
notice isn’t practical, you will be notified as soon
as possible. You will be informed of your right to
file a complaint with the FCC.

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8.   Do not allow anything to rest on the power cord.
      Do not place this product where the cord will be 
      abused by persons stepping on it.
9.   Do not overload wall outlets and extension
      cords as this can result in the risk of fire or
      electric shock.
10. Never push objects of any kind into this product
      through cabinet slots as they may touch 
      dangerous voltage points or short out parts that
      could result in the risk of fire or electric shock.
      Never spill liquid of any kind on this product.
11. To reduce the risk of electric shock, do not 
      disassemble this product, but take it to a 
      qualified serviceman when some service or
      repair work is required. Opening or removing
      covers may expose you to dangerous voltage or 
      other risks. Incorrect reassembly can cause 
      electric shock when the appliance is 
      subsequently used.
12. Unplug this product from the wall outlet and
      refer servicing to qualified service personnel
      under the following conditions:
      a. When the power supply cord or plug is 
          damaged or frayed.
      b. If liquid has been spilled into the product.
      c. If the product has been exposed to rain or 
          water.
      d. If the product does not operate normally by
          following operating instructions. Adjust only
          those controls that are covered by the 
          operating instructions because improper
          adjustment  may result in damage and will
          often require extensive work by qualified

 
          technician to restore the product to normal 
          operation.
      e. If the product has been dropped or cabinet
          has been damaged.
      f. If the product exhibits a distinct change
         in performance.
13. Avoid using the telephone (other than a cordless
      type) during an electrical storm. There may be a
      remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak
      in the vicinity of the leak.
15. Use only the power cord and batteries indicated 
      in this manual. Do not dispose of batteries in 
      a fire. They may explode. Check with local 
      codes for possible special disposal instructions.

                

Save These Instructions

SAFETY INSTRUCTIONS FOR BATTERIES

(CAUTION)

TO REDUCE THE RISK OF FIRE OR INJURY
TO PERSONS, READ AND FOLLOW THESE
INSTRUCTIONS:
1. Use only the size and type of batteries 
    mentioned in the Owner’s Manual.
2. Do not dispose of the batteries in a fire. The
    cells may explode.
3. Do not open or mutilate the batteries. Released
    electrolyte is corrosive and may cause damage
    to the eyes or skin. It may be toxic if swallowed.

4.   Exercise care in handling batteries in order not
      to short the battery with conducting materials 
      such as rings, bracelets, and keys. The battery
      or conductor may overheat and cause burns.
5.   Do not attempt to recharge the batteries 
      identified for use with this product. The batteries
      may leak corrosive electrolyte or explode.
6.   Do not attempt to rejuvenate the batteries 
      identified for use with this product by heating
      them. Sudden release of the battery electrolyte 
      may occur causing burns or irritation to the eyes.
7.   When replacing batteries, all batteries should be
      replaced at the same time. Mixing fresh and 
      discharged batteries could increase internal cell 
      pressure and rupture the discharged batteries.
8.   When inserting batteries into this product, the
      proper polarity or direction must be observed.
      Reverse insertion of batteries can cause charging,
      and that may result in leakage or explosion.
9.   Remove the batteries from this product if the 
      product will not be used for a long period of
      time; batteries could leak in the product.
10. Discard “dead” batteries as soon as possible
      since “dead” batteries are more likely to leak
      into a product.
11. Do not store this product, or the batteries 
      identified for use with this product, in high 
      temperature areas. Batteries that are stored in a
      freezer or refrigerator for the purpose of 
      extending shelf life should be protected from 
      condensation. Batteries should be stabilized at
      room temperature prior to use after cold storage.

IMPORTANT SAFETY INSTRUCTIONS

BEFORE USING YOUR TELEPHONE 
EQUIPMENT, BASIC SAFETY PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED TO 
REDUCE THE RISK OF FIRE, ELECTRIC 
SHOCK AND INJURY TO PERSONS, 
INCLUDING THE FOLLOWING:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on
    the product.
3. Unplug this product from the wall telephone
    jack and power outlet before cleaning. Do not
    use liquid cleaners or aerosol cleaners.
    Use a damp cloth for cleaning.
4. Do not use this product near water, for example,
    near a bathtub, washbowl, kitchen sink, laundry
    tub, in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart,
    stand, or table. The product may fall, causing
    serious damage to it.
6. Slots or openings in the cabinet and the back
    and bottom are provided for ventilation, to
    protect from overheating. These openings
    should never be blocked or covered by placing
    the product on a bed, or similar surface. This
    product should never be placed near or over a 
    radiator or heat register.
7. This product should be operated only from the 
    type of power source indicated on the marking 
    label. If you are not sure of the type of power
    supply to your home, consult your dealer or
    local power company.

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Note:

 You must install the batteries in order for the 

Caller ID function to work properly.

4.   Replace the battery cover. All characters of the 
      display will illuminate briefly.
5.   The display will show “SET LANGUAGE 

s

 

t

”.

6.   Press REVIEW 

s

 or REVIEW 

t

 to select 

      ENGLISH, FRENCH or SPANISH.
7.   Press the ERASE button to confirm the selection.
8.   Next, the display will show “CONTRAST 

s

 

t

”.

9.   Press REVIEW 

s

 to make the contrast darker or

      REVIEW 

t

 to make the contrast lighter.

10. Press the ERASE button to confirm the selection. 
11. The display will show “CALL WAIT: MAIN”.
12. If you are using more than one Caller ID unit in
      your telephone system, keep the setting at 
      “CALL WAIT: MAIN” for one unit, and set all of
      the other units to “CALL WAIT: EXT” by pressing
      REVIEW 

s

 or REVIEW 

t

.

13. Press ERASE button to confirm the selection.
      The display will show “12:00 AM 1/01”.

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NOTE:

1. The correct date and time are automatically set when
    your FM144 receives its first call.
2. If you try to use the telephone before finishing
    the Caller ID set up, or if you pause more than 40
    seconds during any of the above steps, the display
    will show “SET LANGUAGE 

s

 

t

” to remind 

    you to finish the sequence.
3. To reset the language, remove the batteries and then
    install them again within 2 minutes.
4. When the unit is in the standby mode (i.e. not
    displaying Caller ID information), the current time
    will display in the middle of the screen. In the 
    situations when the Caller ID information is 
    displayed, the current time will be shown in a 
    smaller size on the top line.

SET UP REQUIREMENTS

To install the FM144, your telephone must be
installed using modular connectors. If your
telephone is not wired using modular connectors,
contact your telephone supplier for the kit needed
for conversion.

CONNECTING DC POWER

NOTE: In order to extend the life of your batteries, 
you can connect a DC power adapter. The power 
adapter is not included, but it can be purchased 
through our help line at 1-800-366-0937.

       Use only with Class 2 Power Source DC 9V 
       150mA.

1. Push the plug of the optional DC adapter (not
    included) into the 9V DC Jack of the back of the unit.
2. Plug the other end of the DC adapter into a 
    standard AC outlet.

CAUTION: Always unplug the adapter from the
AC outlet before you unplug it from the FM144.

CONNECTION TO TELEPHONE LINE

1. Unplug the telephone line cord of your
    telephone from the modular wall jack and plug 
    it into the PHONE jack on your FM144.
2. Plug the fixed line cord of the FM144 into the
    modular wall jack.
3. Make sure the FM144 is set to “MAIN”. (see
    Installing Batteries section on page 7).

NOTE:

 The USOC jack RJ11C of the fixed line 

              cord used and the jack is Part 68 compliant.

NOTE: IF YOU ARE USING MORE THAN ONE
CALLER ID UNIT IN YOUR TELEPHONE SYS-
TEM, SET FM144 TO MAIN AND ALL OTHERS 
TO EXT. (See Installing Batteries Section).

CONNECTION TO ANSWERING MACHINE

Your FM144 can be used with a telephone answer-
ing machine by following these instructions:
1. Unplug the telephone line cord of your telephone
    from the modular wall jack and plug it into the
    phone jack of your telephone answering machine.
2. Plug one end of the telephone line cord into the
    LINE jack on your telephone answering machine.
3. Plug the other end of this line cord into the 
    phone jack of the FM144. 
4. Plug the fixed line cord of the FM144 into the
    modular wall jack.
5. Make sure the FM144 is set to “MAIN”. (see
    Installing Batteries section on page 7).
6. You must set the answering machine to 
    answer in four or more rings in order to 
    receive the Caller ID information.

 

NOTE: IF YOU ARE USING MORE THAN ONE
CALLER ID UNIT IN YOUR TELEPHONE SYS-
TEM, SET FM144 TO MAIN AND ALL OTHERS 
TO EXT. It is recommended that you use only one
FM144 per telephone wall jack.

For In Warranty Replacement:

Package your complete unit (including all 
accessories) and ship the unit postage prepaid*
and insured (for your protection) to:

®

SOUTHWESTERN BELL FREEDOM PHONE
DEPT: In Warranty
7475 N. Glen Harbor Blvd., Glendale, AZ 85307

Be sure to include your return address, proof of
purchase, a daytime phone number, $9.50 for
postage and handling*, and a brief explanation
of your difficulties.

NOTE:

*California residents need only provide proof of
purchase and should call 1-800-366-0937 for
shipping instructions.

For Out of Warranty Service:

You may call our toll free Help Line at 1-800-366-
0937 for an estimated service charge before
returning your unit. Please follow all instructions
for In-Warranty service to return your unit, and
mark the package: DEPT.: Out of Warranty

NOTE:

 If you want to review the Caller ID quickly 

(about 5 records/second), press and HOLD the
REVIEW 

s

 or REVIEW 

t

 button. The unit will then

scroll through the Caller ID records continuously.

4. If no calls are in memory, pressing REVIEW 

s

 

    or REVIEW 

t

 will display NO CALLS.

NOTE:

 The FM144 will retain call information for 

your most recent 64 calls. When the memory is full, 
the FM144 will automatically erase the oldest call 
record and replace it with the newest call record.

ERASING INDIVIDUAL CALL INFORMATION

1. Press REVIEW 

s

 or REVIEW 

t

 until the call

    record you want to erase is displayed.
2. Press ERASE and “ERASE?” will be displayed.
    Press ERASE again to remove the call informa-
    tion displayed.
3. The display will then show the previous call.
4. NO CALLS will be displayed if all call records
    have been erased.
5. If no other key is pressed, after 20 seconds the
    Time of Day screen and CALL XX (the total
    number of calls stored in memory) will be displayed.

ERASING ALL CALL INFORMATION

1. With the Time of Day screen displayed, press
    and hold ERASE.
2. “ERASE ALL?” Will be displayed.

3. Press ERASE button; ALL CALL INFORMATION
    WILL BE ERASED. “--NO CALLS--” will be displayed.
4. After 5 seconds, the Time of Day screen will be
    displayed.

LOW BATTERY INDICATION

When the batteries are low, the battery icon will
flash. Be sure to review all your calls before
changing the batteries, since stored information
may be lost when replacing batteries. Batteries
should be changed as soon as possible to main-
tain reliable operation. Also, old or weak batter-
ies can leak chemicals that can damage elec-
tronic circuits.

IMPORTANT:

 The unit should be idle for approx-

imately 2 minutes before installing new batter-
ies. Every time batteries are replaced, you need
to program the language and area code.
-In order to extend the life of your batteries, you
can connect a DC power adapter. The power adapter
is not included, but is can be purchased through our
help line at 1-800-366-0937.

    

TROUBLE SHOOTING

,

Your  telephone rings but the FM144 doesnt display
any messages.

1. Check that the FM144 line cord is properly
    plugged into the wall jack.
2. Check with your local telephone company to
    make sure call waiting Caller ID service is
    being provided on your telephone line.
3. Make sure the batteries have been properly
    installed and the unit is not in the program
    mode.

ERROR appears on the display.

1. Bad data may have been transmitted from the
    telephone company.
    ---ERROR--- will disappear once call records
    are received.
NOTE: It is normal for these problems to hap-
pen occassionally. If these happens often, con-
tact your phone company.
2. If you pick up the phone before the second
    ring, the caller information will not be com-
    pletely received.
3. If an answering machine is connected to the
    same phone line as your FM144, it must be
    set to answer after four or more rings.

Unit is not receiving calls.

1. Check that telephone cord from the wall jack
    is properly plugged into FM144 LINE jack.
2. Remove the batteries and reinstall.

Unit is not receiving Call Waiting Caller ID calls.

1. You must subscribe to this service from your
    local phone company.
2. The phone must be off-hook to hear the call
    waiting Caller ID alert signal.
3. Make sure all the connections are secure.

SERVICE

According to FCC regulations, this equipment,
which has been certified and registered by the FCC,
may only be repaired by authorized persons. If
repairs or adjustments are made by an unauthorized
person, the FCC certification may be voided. 
Should you encounter any problems, please call the

®

Southwestern Bell Freedom Phone  toll free 
Customer Help Line for assistance: 1-800-366-0937,
Monday - Friday 8:30 am - 9:00 pm, and Saturday 
8:30 am - 12:30 pm. You can also visit our website
at http://www.swbfreedomphone.com.

ADJUSTING THE DISPLAY CONTRAST

To adjust the LCD display contrast, press and hold
REVIEW 

s

 and REVIEW 

t

 buttons at the same time

for 2 seconds. Press REVIEW 

s

 to make the con-

trast darker or REVIEW 

t

 to make the contrast

lighter. Press ERASE to confirm the contrast.

CALLER  ID OPERATION

RECEIVING CALLS

After the first ring, the following information will appear
on the display: NEW CALL icon, caller’s telephone 
number (and name if available), call’s date and time, 
REPEAT icon (if it is a repeat call), and an indication if 
the caller information is not available or is blocked by 
the sender. The NEW CALL icon and the NEW CALL 
LED will flash until you review all your new calls.

NOTE:

 If you answer your telephone before the second 

ring, the unit will not display any call information.

RECEIVING CALL WAITING CALLER ID

When you are on a existing phone call, your FM144 will
display incoming call waiting Caller ID information.
1. You will hear a beep and your telephone will 
    be muted momentarily while the unit is displaying 
    Caller ID information.
2. The CALL WAITING icon will be displayed.
3. When you access the call waiting call, the
    Caller ID information will disappear and the
    Time of Day screen will be displayed.

5

GENERAL INFORMATION

UNPACKING

This package contains:
          FM144 Caller Identifier with Call Waiting
          Owner’s Manual
          Warranty Card (part of Owner’s Manual)
If anything is missing or damaged, contact the place
of purchase. Keep the packaging to transport the
unit and save the sales receipt for warranty reference.

LOCATION OF CONTROLS

TOP VIEW

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