149
第
十
章
Ch
ap
ter
10
Chapter 10 Warranty
The product quality shall comply with the following provisions (overseas market):
1. Warranty terms
1-1. The product from the ex-factory date, the warranty period of 18 months (except
non-standard products), It is based on factory records.
1-2. The product from the ex-factory date. if the product appear quality problem within
the normal operating range. we provide free warranty under 18 months.
1-3. The product from the ex-factory date, enjoy lifelong compensable service.
If there is a contract, we will according to the priority principle of the contract.
2. Exceptions clause
If belongs to the quality problems caused by following reasons products, we provide
compensable service even though under the warranty. we will charge a maintenance fee.
2-1. The user is not in accordance with the "products manual" is used method of
operation caused the failure.
2-2. Users without permission to alteration or repair caused by product failure.
2-3. Users beyond the standard specifications require the use of the inverter caused by
product failure.
2-4. Users to buy and then fell loss or damage caused by improper handling.
2-5.Because the user use adverse environment (such as: Humid environment, Acid and
alkaline corrosion gas and so on) lead to product failure.
2-6. Due to the fault cause of earthquake, fire, lightning, wind or water disaster,
abnormal voltage, irresistible natural disasters.
2-7. Damaged during shipping, but users have not rejected damaged goods.
3. The following conditions, manufacturers have the right not to be warranty.
3-1. No product nameplate or product nameplate blurred beyond recognition.
3-2. Not according to the purchase contract agreement to pay the money.
3-3. For installation, wiring, operation, maintenance and other users can not describe the
objective reality to the company's technical service center.
4. About the repair fee, according to our company latest price list as a standard.
5. When the products is broken, please complete the form and warranty card, shipping with
the failure machine to our company.
6. Sourcetronic GmbH reserve the right to explain the terms of the event
.
