How can I reset my ST-XS earphones and pair the ST-XS
left and right ear pieces together again?
Please follow below ST-XS manual reset procedure to pair the Left and Right
ear piece together:
1. Make sure the ear pieces and charging case are fully charged with power. If
there is no power, please help to charge them by USB cable.
2. Take out both earbuds and turn them Off by press and hold the on/off
button for around 4 seconds.
3. Now Press and Hold on/off button of both earbuds for around 4 seconds
until BLUE and WHITE LED start to flash and you will hear “Pairing”.
4. Then left and right earbuds will start to pair with each other automatically,
wait for a while*, you should hear “Connected” > then left ear piece will say
“left channel” and right ear piece will say “right channel”, that means left and
right ear pieces are connected. (* The connecting time usually take about 5-15
seconds, sometimes may take longer, please wait for longer time until you
hear "Connected", if it does not connect, please start the whole procedure
again.)
5. Now you can pair ST-
XS to your phone. Turn on your phone’s bluetooth
function and search for new devices, “Soul ST-XS” should be found for
pairing.
How can I reset my X-SHOCK earphones and pair the X-
SHOCK left and right ear pieces together again?
if there is any issue with the X-SHOCK earphone, please follow below X-
SHOCK Reset procedure to reset your X-SHOCK item and make the left and
right ear piece connect together.
1. Put both X-shock ear pieces back to the charging case. Make sure they are
charged with power.
2. Press and Hold the power (S) button on Both Two Ear Pieces AT THE
SAME TIME, press and hold for about 4-6 seconds until there are WHITE led
lights FLASH ONCE on both ear pieces. It means the pair of ear pieces are
reset now.
3. After the ear pieces are reset, you will need to connect two ear pieces
together again. Make sure the ear pieces are charged with power, take both
ear pieces out and put them into your ears, the ear pieces should auto-
connect each other, normally wait for around 5-15 seconds, once they are
