Use Call Transfer
25
User Guide
Use Call Transfer
ntouch VP’s Call Transfer feature lets you easily transfer an active call to another Sorenson
phone number or to a hearing phone number through SVRS. You can choose to transfer
the call to a contact’s phone number, to a number in your Call History list, or you can
enter the phone number to be dialed by ntouch VP. If you are a member of a myPhone
Group, you can transfer a call to another member of your group.
Note:
This feature works only for calls that use the
SIP
protocol. When a call is made using
the
H.323
protocol, the Transfer feature will not be available. Calls between ntouch
VP and a VP-200 use H.323. Most calls between non-Sorenson endpoints use H.323.
To Use the Feature
Step 1.
At an active call screen, press the
Enter
key on the remote control to display the
In-call Menu Bar as shown below.
Figure 36:
In-call Menu Bar on active call screen
Notice that the
Hang Up
button is highlighted in the In-call Menu Bar. Also notice the
two buttons located to the right of the Hang Up button. These other buttons are used to
access the
Share Text
and
Transfer Call
features.
In-call Menu Bar
Two new buttons
