17
Error Codes
When a system error or warning occurs, verify the error code as follows.
For display units:
Under [Array Information] in the main screen, double-click within the frame of the display unit or right-click it and select
[Display Unit Info.] to display the [Display Unit Information] screen and the error code.
For display controllers:
Under [Controller List] in the main screen, double-click the display controller number or right-click it and select
[Controller Info.] to display the [Controller Information] screen and the error code.
Display Units
Errors
Warnings
Error code
Category
Definition
Solution
102
Power
Main Power (VDD1 / VDD2)
Contact your local Sony representative.
104
AC Power Supply
111
Temperature
Temperature (UC)
Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
110
Temperature (Ambient)
113
Temperature (CELL_1 to CELL_12)
121
Board
UC Board (Power-up Sequence / Shut-
Down Sequence / Power Supply / Flash
Data Error / IC Setting / Other)
Contact your local Sony representative.
122
UP Board (CELL_1 to CELL_12)
130
Connection/
communication
Connection_Error / RS485
Communication / Video Input Signal /
Connection_Error / RS485
Communication / Video Input Signal
Check that all cables are properly connected. If the problem
persists, contact your local Sony representative.
Warning
code
Category
Definition
Solution
310
Temperature/fan Temperature (UC / Ambient)
Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
313
Temperature (CELL_1 to CELL_12)
315
Fan (Right): stop / speed-down
Fan (Right): performance degradation
Check the fan status and running time.
316
Fan (Left): stop / speed-down
Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
Fan (Left): performance degradation
Check the fan status and running time.
321
Board
UC Board (Reserved)
Turn the power off and turn it on again. If the problem persists,
contact your local Sony representative.
322
UP Board (Reserved)
330
Connection/
communication
UNIT Communication (RS485)
Check the fan status and running time.
RS485 Wrong Command / Video Input Check that all cables are properly connected. If the problem
persists, contact your local Sony representative.
340
System
Update (UNIT FPGA)
Perform update again. If the problem persists, contact your local
Sony representative.
350
Содержание ZRCT-100
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