If your device seems to have frozen, restarts repeatedly or doesn’t start at all after
you’ve updated the Xperia™ software or after you’ve performed a software repair or a
factory data reset, try forcing the device to shut down then try turning it back on. If
the problem still exists, force the device to shut down then perform a software repair
by following the steps below:
1
Make sure that Xperia™ Companion is installed on your PC or Mac
®
.
2
Open the Xperia™ Companion software on the computer and click on
Software
repair
on the main screen.
3
Follow the instructions that appear on the screen to reinstall the software and
complete the repair.
Help us improve our software
You can enable the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None
of the information gathered includes personal data.
To allow the sending of usage info
1
From your Home screen, tap .
2
Find and tap
Settings
>
About phone
>
Usage info settings
.
3
Mark the
Send usage info
checkbox if it is not already marked.
4
Tap
Agree
.
Warranty, SAR and usage guidelines
For information about warranty, SAR (Specific Absorption Rate) and safety guidelines,
please read the Important information provided under
Settings
>
About phone
>
Legal
information
on your device.
Recycling your device
Got an old device lying around the house? Why not recycle it? By doing so, you will
help us reuse its materials and components, and you’ll protect the environment, too!
Find out more about the recycling options in your region at
Legal information
Sony F3211/F3213/F3215
This User guide is published by Sony Mobile Communications Inc. or its local affiliated company, without any
warranty. Improvements and changes to this User guide necessitated by typographical errors, inaccuracies of
current information, or improvements to programs and/or equipment, may be made by Sony Mobile
Communications Inc. at any time and without notice. Such changes will, however, be incorporated into new
editions of this User guide. All illustrations are for illustration purposes only and may not accurately depict the
actual device.
All product and company names mentioned herein are the trademarks or registered trademarks of their
respective owners. All other trademarks are property of their respective owners. Any rights not expressly
granted herein are reserved. Visit
www.sonymobile.com/us/legal/ for more information.
This User guide may reference services or applications provided by third parties. Use of such programming or
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Your mobile device has the capability to download, store and forward additional content, for example,
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limited to restriction under applicable copyright laws. You, and not Sony, are entirely responsible for additional
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please verify that your intended use is properly licensed or is otherwise authorized. Sony does not guarantee
the accuracy, integrity or quality of any additional content or any other third party content. Under no
circumstances will Sony be liable in any way for your improper use of additional content or other third party
content.
Visit
www.sonymobile.com for more information.
This product is protected by certain intellectual property rights of Microsoft. Use or distribution of such
technology outside of this product is prohibited without a licence from Microsoft.
Content owners use Windows Media digital rights management technology (WMDRM) to protect their
intellectual property, including copyrights. This device uses WMDRM software to access WMDRM-protected
content. If the WMDRM software fails to protect the content, content owners may ask Microsoft to revoke the
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