If you enter the PIN incorrectly too many times, your SIM card will get blocked. You then
need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN and PUK
are supplied by your service provider.
To Set Up a SIM Card Lock
1
From the Homescreen, tap .
2
Find and tap
Settings
>
Lock screen & security
>
Set up SIM card lock
.
3
Tap the
Lock SIM card
slider to enable or disable the SIM card lock.
4
Enter the SIM card PIN and tap
OK
. The SIM card lock is now active and you will
be prompted to enter the PIN every time you restart the device.
To Change the SIM Card PIN
1
From the
Home screen
, tap .
2
Find and tap
Settings
>
Lock screen & security
>
Set up SIM card lock
.
3
Tap
Change SIM PIN
.
4
Enter the old SIM card PIN and tap
OK
.
5
Enter the new SIM card PIN and tap
OK
.
6
Retype the new SIM card PIN and tap
OK
.
To unlock a blocked SIM card using the PUK code
1
Enter the PUK code and tap
.
2
Enter a new PIN code and tap
.
3
Re-enter the new PIN code and tap
.
If your device requires a PUK code, please contact Verizon Wireless Customer service for the
code.
Finding the Identification Number of Your Device
Your device has a unique identification number. This number is referred to as the IMEI
(International Mobile Equipment Identity). You should keep a copy of this number. You
may require it, for example, when you access the Xperia™ Care support service to
register your device. Also, if your device is stolen, some network providers can use this
number to stop the device from accessing the network in your country or region.
To view your IMEI number on the label tray
1
Insert a fingernail into the gap between the top of the memory card slot cover and
the device, then open the cover.
2
Using the tip of an unfolded paper clip (or other similar object with a long, fine tip),
press the button next to the nano SIM card slot to make the nano SIM card holder
pop out.
3
Drag out the nano SIM card holder fully.
4
Using the same tool as in step 2, drag out the label tray from the nano SIM card
slot. The IMEI number is displayed on the label tray.
For more information about how to pop out the nano SIM card holder, refer to the instructions
on how to insert a nano SIM card. If a SIM card is already inserted in the device, the device
restarts automatically when the holder pops out.
To view the IMEI number, you can also open the phone dialer and enter
*#06#
.
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