Help Guide
file:///C/Users/1000025409/Desktop/HTML_PDF%20Files/Help_E180100121_XBR43X800H_EN/E180100121.w/en-003/print.html[2/4/2020 11:58:20 AM]
Check these things first to troubleshoot your TV reception.
You cannot view digital channels.
[135] Troubleshooting | Broadcast reception
Broadcast HD formats have poor quality.
Content and signal quality are regulated by the signal provider. Many HD channels and content are
actually upscaled versions of standard-definition broadcasts. The picture is affected by the quality of
the signal received, which varies between channel and program.
Related topics
Check these things first to troubleshoot your TV reception.
[136] Troubleshooting
Sound
No sound but good picture.
Audio noise.
No audio or low audio with a home theater system.
Distorted sound.
You want to output sound from both the headphones/Bluetooth audio device/audio system and the TV
speakers.
You are concerned about a delay between the picture and sound.
No TV sounds such as operation sound or audio response.
You cannot establish an eARC connection.
You cannot use voice search with the Google Assistant with the built-in MIC (only TVs with a built-in
MIC). * Availability depends on your model/region/country.
You can hear a slight noise from the TV speakers (only models with TV center speaker mode).
[137] Troubleshooting | Sound
No sound but good picture.
*
140
