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Troubleshooting >

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

Features and options in this section may not be available on your computer.

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Computer

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System Security

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Built-in Camera

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Screen

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Keyboard

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Floppy Disks

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Audio/Video

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Содержание VPCL11M1E/S

Страница 1: ...N User Guide Personal Computer VPCL11 Series ...

Страница 2: ...Stick 58 Using Other Modules Memory Cards 64 Using the Internet 68 Using the Network LAN 69 Using the Wireless LAN 70 Using the Bluetooth Function 77 Using Peripheral Devices 82 Connecting External Speakers or Headphones 83 Connecting an External Microphone 84 Connecting a USB Device 85 Connecting an i LINK Device 87 Customizing Your VAIO Computer 89 Setting the Password 90 Using the VAIO Control ...

Страница 3: ...124 Networking 126 Bluetooth Technology 129 Optical Discs 133 Display 137 Printing 139 Microphone 140 Mouse 141 Speakers 143 Touch Screen 144 Keyboard 145 Floppy Disks 146 Audio Video 147 HDMI VIDEO Input Function 150 Memory Stick 152 Peripherals 153 Trademarks 154 Notice 156 ...

Страница 4: ...ng and communications to provide a state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the VAIO Link web site at http www vaio link com ...

Страница 5: ... information about solving common problems To view this on screen guide 1 Click Start All Programs and VAIO Documentation 2 Open the folder for your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resource for...

Страница 6: ...tion and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at hand The serial n...

Страница 7: ...utral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortabl...

Страница 8: ...splay as well While adjusting the viewing angle do not exert excessive pressure on your computer to eliminate a risk of mechanical damage Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Ventilation Make sure you leave at least 10 c...

Страница 9: ...es how to get started using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 14 Setting Up Your Computer page 15 Shutting Down Your Computer Safely page 17 Using the Power Saving Mode page 18 Updating Your Computer page 20 ...

Страница 10: ... E WIRELESS indicator page 14 F Disc drive indicator page 14 G Power indicator page 14 H Built in speakers stereo I LCD screen touch screen page 34 Due to the mechanical design of the touch screen of your computer some areas of the screen surface may become warm while you are using the computer for an extended period of time This is normal and does not indicate a malfunction J Bottom chassis frame...

Страница 11: ...nput is selected as the audio video input source by the INPUT SELECT button page 12 pressing this button also turns off the volume C Air exhaust vent D Memory module compartment cover page 97 E VIDEO INPUT jacks 1 page 49 F HDMI INPUT port 1 page 49 G AC input port page 15 H Prop up stand page 104 I VHF UHF input port 1 page 46 J Network LAN port page 69 K OPTICAL OUT port page 83 Output Sampling ...

Страница 12: ...s Right A Optical disc drive page 39 B Manual eject hole page 133 C Drive eject button page 39 D INPUT SELECT button page 51 INPUT SELECT indicator page 14 E MENU button page 51 F V v Up Down buttons page 51 G OK button page 51 On selected models only ...

Страница 13: ...page 14 C SD memory card slot page 64 D i LINK 4 pin S400 port page 87 E Hi Speed USB USB 2 0 ports 2 page 85 F Headphones jack page 83 G Microphone jack page 84 H Line In jack Connect an external audio device to receive audio signals 1 Your computer supports only Duo size Memory Stick 2 Support high full low speeds ...

Страница 14: ...tes while data access to a memory card such as Memory Stick and an SD memory card is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit When the indicator light is unlit the memory card is not in use INPUT SELECT Illuminates in green while the HDMI input or the video input is selected as the audio video input source DISPLAY OFF Illuminates in ora...

Страница 15: ...etting Started Setting Up Your Computer Setting Up Your Computer Connecting a Power Source You need a power cord to connect your computer to an AC power source Use only the supplied power cord for your computer ...

Страница 16: ... hole 3 of the prop up stand and plug the other end into the AC input port 4 on the computer To disconnect your computer completely from AC power turn off the computer and unplug the power cord Make sure that the AC outlets are easily accessible If you unplug the power cord from your computer while the computer is on or in Sleep mode you may lose all unsaved data ...

Страница 17: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 18: ...ntend to use it for an extended period of time Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light illuminates while your...

Страница 19: ...ter Make sure that the batteries of your wireless keyboard and remote commander if supplied are properly installed and not running out of power If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data If the computer is not used for a certain period of time it will enter Sleep mode To modify this you can change the S...

Страница 20: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 21: ... Touch Screen page 34 Using the Built in Camera page 38 Using the Optical Disc Drive page 39 Using the TV Function page 46 Using the HDMI VIDEO Input Function page 49 Using the Remote Commander page 54 Using Memory Stick page 58 Using Other Modules Memory Cards page 64 Using the Internet page 68 Using the Network LAN page 69 Using the Wireless LAN page 70 Using the Bluetooth Function page 77 ...

Страница 22: ...board remove the battery compartment cover 1 from the bottom of the wireless keyboard and install the supplied two AA batteries 2 into the battery compartment If the wireless keyboard does not operate properly the batteries may need to be replaced If you do not intend to use the wireless keyboard for an extended period of time remove the batteries to avoid possible damage from battery leakage If t...

Страница 23: ...rocedure Avoid using any wireless devices that exchange radio signals on the 2 4 GHz frequency band near the wireless keyboard These devices may cause interference causing the keyboard to stop working properly Do not place metal furniture or objects near your computer or wireless keyboard as this may create interference causing the keyboard to stop working properly Do not mix old used and new batt...

Страница 24: ... see Using the HDMI VIDEO Input Control Buttons page 51 for the procedure B Num Lk Scr Lk key Activates deactivates Num Lk mode To activate deactivate Scr Lk mode use this key in conjunction with the Fn key When Num Lk or Scr Lk mode is activated or deactivated the Num lock or Scroll lock icon appears on the taskbar along with a pop up message to indicate a mode change You can keep the Num lock an...

Страница 25: ...he optical disc drive tray when used in conjunction with the Fn key L Applications key Displays a context sensitive shortcut menu if any M Directional arrow keys Move the pointer on the computer screen N Indicator lights Battery Stays off while the AA batteries for the wireless keyboard are sufficient and blinks when the batteries are running out of power Caps lock Turns on when Caps Lock mode is ...

Страница 26: ...oard A Keyboard feet Flip open to put the wireless keyboard in a more ergonomic position B CONNECT button page 27 Press to enable the wireless keyboard to communicate with the computer C Battery compartment Storage compartment for the AA batteries ...

Страница 27: ...CT button 1 on the bottom of the keyboard 5 Press the CONNECT button 2 on the back of the computer while the connect indicator light is blinking rapidly The rapid blinking connect indicator light turns off when connection is established between the computer and the keyboard If not repeat the procedure The connect indicator light blinks rapidly for about one minute to indicate that the keyboard is ...

Страница 28: ...are supplied with your wireless mouse Before attempting to use the wireless mouse remove the battery compartment cover 1 from the bottom of the wireless mouse and install the supplied two AA batteries 2 into the battery compartment If the wireless mouse does not operate properly the batteries may need to be replaced If you do not intend to use the wireless mouse for an extended period of time remo...

Страница 29: ...use interference causing the mouse to stop working properly Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterns Avoid using the wireless mouse on surfaces such as mirrors smooth glass or magazines that have half tone printing Do not place metal furniture near your computer or wireless mouse as this may create interference causing the mouse to stop working pr...

Страница 30: ...s the wheel once to lock the scroll action and control the movement by moving the entire mouse the scroll function is available only with applications that support it C Right button Press the right button once to display a context sensitive shortcut menu if any D Battery indicator light Blinks when the mouse batteries are running out of power E Power switch Slide the switch to turn the mouse on an...

Страница 31: ...reless mouse it must be located within a range of 30 cm to 1 m from the computer 1 Make sure the supplied two AA batteries are properly installed 2 Turn on the computer 3 Slide the power switch 1 on the bottom of the mouse to the ON position 4 Press the CONNECT button 2 on the bottom of the mouse ...

Страница 32: ...VAIO Computer Using the Mouse 5 Press the CONNECT button 3 on the back of the computer within 10 seconds from step 4 Communication between the mouse and the computer should now be established If not repeat the procedure ...

Страница 33: ... n N Using Your VAIO Computer Using the Mouse Adjusting the Mouse Functions 1 Click Start and Control Panel 2 Click Mouse under Hardware and Sound The Mouse Properties window appears 3 Change the settings ...

Страница 34: ...ling The touch screen function may be disabled depending on the software application you are using Your computer is equipped with two optical sensors and supports multi touch input of up to two points When rotating a picture on the touch screen for example a rotating gesture may not be successfully recognized by your computer which however does not indicate a malfunction The touch screen function ...

Страница 35: ...his gesture is equivalent to a right click with a mouse Drag Put a finger on the touch screen and slide it while keeping the finger in contact with the screen Drag left or right for panning up or down for scrolling Flick Put a finger on the touch screen and slide it linearly in quick motion You can assign an individual task to up to eight flicks There are four default flick assignments you can fli...

Страница 36: ...le you are using a non compatible software application or viewing a non compatible web site Depending on the model you purchased the text size may have set to Larger by default You can bring your computer from Sleep mode to Normal mode by touching the touch screen This however may not work in some cases including the one for example where you were using the HDMI VIDEO input function when the compu...

Страница 37: ...ff the touch screen after each tap When tapping triggers an unintentional operation make sure that no other parts of your body including your clothes are in contact with the touch screen The touch screen may even respond to a touch made by an insect that happens to come in contact with the screen Be sure to touch gently with your fingertip not with the ball of your finger If the area of contact wi...

Страница 38: ... your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep mode while you are using the built in camera To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use the sof...

Страница 39: ...cal Disc Drive Using the Optical Disc Drive Your computer is equipped with an optical disc drive Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Страница 40: ...middle of the drive tray with the label side facing toward you and gently push it toward the drive tray until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the back of the drive tray when placing removing a disc onto from the drive tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in Sleep mode Be sure to ...

Страница 41: ...ombo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your compu...

Страница 42: ...of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged me...

Страница 43: ...and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some Blu ray Disc content on your computer or the computer may become unstable during Blu ray Disc playback To ...

Страница 44: ...2 5 Russia belongs to region 5 or all this means that you can play this disc in most regions of the world you cannot play the disc on your computer If you change the region code while the WinDVD or WinDVD BD software is running restart the software or eject the disc and re insert it to make the new setting effective Do not try to change the region code settings of the drive Any difficulties caused...

Страница 45: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc burning software to copy files to the disc...

Страница 46: ... out about the configuration of your computer The dual DVB T TV tuner supports the following broadcast Digital terrestrial TV DVB T System DVB T Video system MPEG2 Frequency band 48 25 MHz 855 25 MHz Any functions related to digital terrestrial television DVB T will only work in countries or areas where free to air DVB T MPEG2 digital terrestrial TV signals are broadcasted Make sure you can receiv...

Страница 47: ...ur computer Make sure that you have a TV coaxial cable ready beforehand The state of receiving TV signals widely varies depending on services available in your country area as well as connection types 1 Connect one end of a TV coaxial cable 1 to your TV wall outlet cable service access 2 2 Connect the other end of the cable to the VHF UHF input port 3 on the computer ...

Страница 48: ...V tuner was not configured during the first run of the Windows Media Center you can do this by selecting live TV setup in the TV section When you want to change TV input signal TV Signal or TV Signal Type or change location click settings in the Tasks section and then click TV In this case a new channel scan needs to be done the previous channel list and Guide information is lost and scheduled tim...

Страница 49: ...HDMI VIDEO input function you can receive high definition audio and video signals from the connected device and play the audio video content on your computer without turning on the computer and starting Windows Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer You cannot capture audio video signals...

Страница 50: ...le approved by HDMI Licensing LLC To connect an external audio video device to your computer 1 Plug one end of an HDMI cable or an audio video cable with triple RCA plugs to an appropriate port or jacks on an external audio video device 2 Plug the other end to the HDMI INPUT port or the VIDEO INPUT jacks on the computer 3 Turn on the connected device The INPUT SELECT and HDMI VIDEO indicator light...

Страница 51: ...ee Using the Remote Commander page 54 for more information While the HDMI input or the video input is selected the INPUT SELECT and HDMI VIDEO indicator lights illuminate in green MENU button Shows hides the OSD menu on your computer screen Touch screen operations are not available on the OSD menu V v Up Down button Navigates through options on the OSD menu While the OSD menu is not displayed and ...

Страница 52: ...elect one of the three Input Sensing modes AUTO ON AUTO OFF Normal and AUTO OFF Power Save In AUTO ON mode connecting an external audio video device to the HDMI INPUT port or the VIDEO INPUT jacks while your computer is off or in Sleep mode automatically switches the audio video input source to the HDMI input or the video input respectively In AUTO OFF Normal or AUTO OFF Power Save mode automatic ...

Страница 53: ...wap function to interchange the input signals between the main and sub windows Alternatively you can use the PinP A and Swap S buttons on the remote commander if supplied for the above operations See Using the Remote Commander page 54 for more information Enabling the PinP function 1 Select PinP and PinP MODE 2 Select ON mode 3 Press the OK button Switching the audio video input source for the sub...

Страница 54: ...plied with the remote commander Before attempting to use the remote commander remove the battery compartment cover 1 from the bottom of the remote commander and install the supplied two AA manganese batteries 2 into the battery compartment If the remote commander does not operate properly you may need to replace the batteries When the remote commander is not going to be used for an extended period...

Страница 55: ... the sub window Swap S button While the sub window is in view press to swap the input signals between the main and sub windows B Pause X button Press to pause or resume media playback Stop x button Press to stop media playback or TV recording session Forward M button Press to fast forward media at three speeds Skip B button Press to move media forward for example one audio track one DVD chapter an...

Страница 56: ...ode Blue button Press to jump to the blue shortcut link in teletext TV program mode J Sleep button Press to place the computer into Sleep mode to reduce power consumption K Start button Press to open the Start menu of the Windows Media Center L More button OPTIONS button Press to view additional options that are available for features on software applications such as the Windows Media Center M Dir...

Страница 57: ...return to the previous channel This button s actions are similar to using the OK button T APPLICATION SELECT button Press to switch among open applications This button works the same as the Alt Tab keys U APPLICATION CLOSE button Press to close the active application window 1 Pressing these buttons displays a message if your computer does not support the HDMI VIDEO input function 2 Available with ...

Страница 58: ...d other devices Because it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick For the latest information about ...

Страница 59: ...ointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot ...

Страница 60: ...mory Stick Duo slot without the adaptor you may not be able to remove it from the slot To remove Memory Stick Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot page 13 2 Check that the Media Access i...

Страница 61: ...a make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot page 13 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer to open the Computer window 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults...

Страница 62: ...62 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Страница 63: ... compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly Memory Stick with such copyrighted data...

Страница 64: ...this slot to transfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Страница 65: ...arrow pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Страница 66: ... Cards To remove an SD memory card 1 Locate the SD memory card slot page 13 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Страница 67: ... is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availa...

Страница 68: ... your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 70 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with your...

Страница 69: ...nd devices required for LAN access ask your network administrator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerpho...

Страница 70: ...g Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security...

Страница 71: ...o conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communicatio...

Страница 72: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Страница 73: ... Click the VAIO Smart Network icon on the taskbar 2 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a new connection or network 6 Select an option to specify the ad hoc network set...

Страница 74: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Страница 75: ...bar 3 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 4 Click or on the taskbar 5 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 characters in len...

Страница 76: ...ireless LAN Communications To stop wireless LAN communications Click the switch next to Wireless LAN to toggle it to Off in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Страница 77: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Страница 78: ...he use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information 1 Click the VAIO Smart Network icon on the taskbar 2 Click the switch next to Bluetooth to toggle it to On in the VAIO Smart Network wi...

Страница 79: ...uetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window ...

Страница 80: ... the same time on your computer Size of file being exchanged Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifi...

Страница 81: ...nication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth function The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your compute...

Страница 82: ...ces You can add functionality to your VAIO computer by using the various ports on the computer Connecting External Speakers or Headphones page 83 Connecting an External Microphone page 84 Connecting a USB Device page 85 Connecting an i LINK Device page 87 ...

Страница 83: ...audio video amplifier to the port and enhance the sound quality of your computer For more information see the manual that came with your S PDIF device To hear sound from the S PDIF device connected to the OPTICAL OUT port you need to change the sound output device For the detailed instructions see How do I change the sound output device page 147 To connect external speakers Make sure your speakers...

Страница 84: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 85: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Страница 86: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Страница 87: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Страница 88: ...1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the contents of Memory Stick in the digital video camcorder via an i LINK connection ...

Страница 89: ...omputer This section briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 90 Using the VAIO Control Center page 95 ...

Страница 90: ...assword is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on pa...

Страница 91: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Страница 92: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Страница 93: ...ppears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press ...

Страница 94: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Страница 95: ...ior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Страница 96: ...should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover Contact VAIO Link if you need assistance The type of module and the amount of memory installed on your computer may differ depending on the model you purchased See the...

Страница 97: ...age electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from the power cord and from any tele...

Страница 98: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care...

Страница 99: ...onnect the power cord and the peripheral devices from the power source 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down When facing down your computer be sure to place it on a soft cloth to avoid damage to the screen frame 3 Unscrew the screw 1 and remove the memory module compartment cover 2 4 Touch a metal object to discharge static electric...

Страница 100: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 3 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 4 6 Remove the new memory module from its packaging ...

Страница 101: ...e to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 8 Replace the memory module compartment cover and tighten the screw 9 Connect the power cord and the peripheral devices to the compute...

Страница 102: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 103: ...potential damage Safety Information page 104 Care and Maintenance Information page 106 Handling Your Computer page 107 Handling the LCD Screen Touch Screen page 109 Using the Power Source page 110 Handling the Built in Camera page 111 Handling Discs page 112 Handling Memory Stick page 113 Handling the Built in Storage Device page 114 ...

Страница 104: ...g your computer be sure to wait until it cools down The back of your computer may be extremely hot around the air exhaust vent 1 Do not grasp the prop up stand or the bottom chassis frame to lift your computer as the stand or the frame may break and cause the main unit to fall resulting in damage to the computer or personal injuries Use only specified peripheral equipment and interface cables ...

Страница 105: ... are not planning to use the computer for an extended period of time Make sure that the AC outlet is easily accessible Headphones Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of...

Страница 106: ... Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which...

Страница 107: ...rature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Do not use cut or damaged connectio...

Страница 108: ...puter grasp the main unit on the sides with both hands from behind the computer to avoid any damage to the LCD screen touch screen There is a risk of scratching the LCD screen touch screen for example with your waist belt buckle if you hold your computer from its front ...

Страница 109: ...een touch screen especially the frame sill clean for good touch sensitivity When cleaning the LCD screen touch screen be sure to use a soft dry cloth to gently wipe its surface and the screen frame Do not use or leave the LCD screen touch screen under high intensity light for example direct sunlight to avoid malfunctions or damage Using your computer in low temperature conditions may produce a res...

Страница 110: ...th other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the power cord supplied with your computer or genuine Sony products Do not use any other power cord as it may cause a malfunction ...

Страница 111: ...ches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port ...

Страница 112: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Страница 113: ...t Memory Stick get wet Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on ...

Страница 114: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 115: ... contacting VAIO Link Features and options in this section may not be available on your computer Computer page 117 System Security page 123 Built in Camera page 124 Networking page 126 Bluetooth Technology page 129 Optical Discs page 133 Display page 137 Printing page 139 Microphone page 140 Mouse page 141 Speakers page 143 Touch Screen page 144 Keyboard page 145 Floppy Disks page 146 Audio Video ...

Страница 116: ...116 n N Troubleshooting HDMI VIDEO Input Function page 150 Memory Stick page 152 Peripherals page 153 ...

Страница 117: ...ls are adjusted correctly Make sure the computer input is selected as the audio video input source To change the display input press the INPUT SELECT button on the computer or the remote commander if supplied Unplug the power cord Wait three to five minutes Plug the power cord again and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occu...

Страница 118: ... to close the application window An application error may have occurred Press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart Press and hold the power button for more than four seconds to shut down your computer Unplug the power cord and leave the computer for about five minutes Then plug the power cord and turn on the computer again Make sure that the batteri...

Страница 119: ...f press the Ctrl Alt Delete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the power cord Wait three to five minutes Plug the power cord again and pr...

Страница 120: ...l the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears and Windows will not start Press and hold the power but...

Страница 121: ... reset fee will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Boot 4 Press the M or m ke...

Страница 122: ...ter from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery is stored To check the volum...

Страница 123: ...ontrol Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps Your computer must be connected to the Internet to downl...

Страница 124: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 106 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Страница 125: ...he camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction What should I do if my computer becomes unstable when it enters a power saving m...

Страница 126: ...ck View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the ...

Страница 127: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed place your computer away from obstacles or move any access point you may be using closer to the computer If you are using a wireless LAN access point the devic...

Страница 128: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 126 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Страница 129: ...luetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may not be able to communicate with your computer To allow other Bluetooth devices to communicate w...

Страница 130: ...re in use Move Bluetooth devices closer to your computer The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop communications alt...

Страница 131: ... Start the arrow next to the Shut down button and Log off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported What should I do if I do not hear sound from my headphones or audio video controller Check the SCMS T settings If your headphones or audio video controller does not support SCMS T content protection you need to connect the device...

Страница 132: ...itch next to Bluetooth is set to On in the VAIO Smart Network window To display the Bluetooth icon on the taskbar follow these steps 1 Click Start and Devices and Printers 2 Right click the Bluetooth device icon and click Bluetooth settings 3 Click the Options tab and select the Show the Bluetooth icon in the notification area check box ...

Страница 133: ...ause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 106 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button or the Fn E keys If both buttons do not work click Start and Computer right click the optical disc drive icon and sele...

Страница 134: ...optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 106 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button on the wireless keyboard or the remote commander if supplied Press the button once again The volume may have been minimized with the volume down butto...

Страница 135: ...t of the optical disc drives of your computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warnin...

Страница 136: ...ion on how to use the VAIO Update see Updating Your Computer page 20 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could...

Страница 137: ...ot see proper images or videos Be sure to select True Color 32 bit for the display colors before using video image software or starting DVD playback Selecting any other option may prevent such software from displaying images successfully To change the display colors follow these steps 1 Right click on the desktop and select Screen resolution 2 Click Advanced settings 3 Click the Monitor tab 4 Sele...

Страница 138: ...the desktop select Screen resolution and click Advanced Settings and the Adapter tab The displayed value may be different from the actual amount of memory on your computer What should I do if my screen is dark Make sure the computer input is selected as the audio video input source and press the Fn F6 keys on the wireless keyboard to brighten your computer screen To change the input source press t...

Страница 139: ...ith your printer for more information If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click t...

Страница 140: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Страница 141: ...ess mouse is in the ON position Make sure another mouse is not connected Make sure the supplied AA batteries are properly installed Press the CONNECT button on the wireless mouse and then on your computer within 10 seconds to re establish the connection between the two devices The supplied AA batteries may have run out of power Replace the batteries ...

Страница 142: ...rl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data Avoid using any wireless devices that exchange radio sign...

Страница 143: ...loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 147 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers pag...

Страница 144: ... Start Control Panel Hardware and Sound and Pen and Touch and then click to select the Use your finger as an input device check box on the Touch tab What should I do if I cannot tap on the exact spot that I intend on the touch screen Changing the aspect ratio along with the screen resolution may cause loss of correct coordinates on the touch screen In such a case follow these steps to calibrate th...

Страница 145: ...as desired What should I do if I cannot use the numeric keypad to enter numbers If you cannot use the numeric keypad Num Lk mode may not be activated Check if the green Num lock icon is on the taskbar If the Num lock icon is not on the taskbar or is white press the Num Lk key to activate the mode before entering numerals What should I do if my computer does not recognize my keyboard Make sure the ...

Страница 146: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Страница 147: ...rtup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you ...

Страница 148: ...as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 147 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 147 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select ...

Страница 149: ... Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos...

Страница 150: ...brightness with the wireless keyboard while using the HDMI VIDEO input function Use the OSD menu for brightness control To change the volume use the V v Up Down button on the right of your computer or the remote commander if supplied See Using the HDMI VIDEO Input Control Buttons page 51 or Using the Remote Commander page 54 for more information on volume control The INPUT SELECT and HDMI VIDEO in...

Страница 151: ...eo signals coming from the device connected to the HDMI INPUT port or the VIDEO INPUT jacks and save them into a file on your computer It is logically impossible because the audio video input source must be either the HDMI input or the video input to receive such signals and to access Windows for any file operations you must change the input source to the computer input ...

Страница 152: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 61 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Страница 153: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Страница 154: ...stered trademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are tradema...

Страница 155: ...f Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not s...

Страница 156: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Страница 157: ... 2009 Sony Corporation n ...

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