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Troubleshooting >
Keyboard
Keyboard
What should I do if the keyboard configuration is wrong?
The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard
when you complete the Windows setup, the key configuration will be mismatched.
To change the keyboard configuration, follow these steps:
1 Click Start and Control Panel .
2 Click Clock, Language, and Region , and then Change keyboards or other input methods under Region and
Language .
3 Click Change keyboards on the Keyboards and Languages tab.
4 Change the settings as desired.
What should I do if I cannot enter certain characters with the keyboard?
On models without the numeric keypad, if you cannot enter U , I , O , P , J , K , L , M , and so on, the Num Lk key may be activated.
Check that the Num lock indicator light is unlit. If the Num lock indicator is lit, press the Fn + Num Lk keys to turn it off before
entering these characters.
What should I do if I cannot use the numeric keypad to enter numbers?
On models with the numeric keypad, if you cannot use the numeric keypad, Num Lk mode may not be activated. Check if the
Num lock indicator light is unlit. If the indicator light is unlit, press the
Num Lk key to turn it on before entering numerals.