Troubleshooting
What should I do if the power indicator lights but my screen remains blank?
❑
Make sure the proper input for your display (HDMI-compatible TV or computer display connected to the
HDMI OUT
or
monitor port) is selected.
❑
Make sure your display (HDMI-compatible TV or computer display connected to the
HDMI OUT
or monitor port) is turned
on.
❑
Slide the power switch on the wireless keyboard to the
ON
position; or press any key on the wireless keyboard or the
sleep button on the remote commander to bring your computer back into Normal mode from Sleep mode.
❑
Press the
Alt
+
F4
keys several times to close the application window. An application error may have been occurred.
❑
Press the
Ctrl
+
Alt
+
Delete
keys and click the arrow next to the
Shut down
button and
Restart
.
❑
Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and
leave the computer for about five minutes. Then, plug in the AC adapter and turn on the computer again.
!
Make sure that the batteries of your wireless keyboard and remote commander are properly installed and not worn out.
Turning off your computer with the power button or the
Ctrl
+
Alt
+
Delete
keys may cause loss of unsaved data.