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Troubleshooting >

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

Features and options in this section may not be available on your computer.

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Computer

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System Security

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Battery

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Built-in Camera

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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Audio/Video

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Содержание VGN-TT31MR/N

Страница 1: ...N User Guide Personal Computer VGN TT series ...

Страница 2: ...Network LAN 55 Using the Wireless LAN 56 Using the Wireless WAN 63 Using the Bluetooth Function 67 Using Fingerprint Authentication 72 Using the TPM 79 Using Peripheral Devices 85 Using the Noise Canceling Headphones 86 Connecting a Docking Station 92 Connecting External Speakers or Headphones 100 Connecting an External Display 101 Selecting Display Modes 109 Using the Multiple Monitors Function 1...

Страница 3: ...57 Handling the Built in Storage Device 158 Using Fingerprint Authentication 159 Using the TPM 160 Troubleshooting 161 Computer 163 System Security 171 Battery 172 Built in Camera 174 Networking 176 Bluetooth Technology 181 Optical Discs 185 Display 189 Printing 193 Microphone 194 Speakers 195 Touch Pad 196 Keyboard 197 Floppy Disks 198 Audio Video 199 Memory Stick 203 Peripherals 204 Docking Stat...

Страница 4: ...y different from those of your computer Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the 64 bit operating system How to find specifications Some features options and supplied items may not be ava...

Страница 5: ... information about solving common problems To view this on screen guide 1 Double click the VAIO User Guide icon on the desktop 2 Open the folder for your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resourc...

Страница 6: ...tion and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at hand The serial n...

Страница 7: ...of you 1 Keep your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your...

Страница 8: ...s level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye ...

Страница 9: ...s how to get started with using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 17 Connecting a Power Source page 18 Using the Battery Pack page 19 Shutting Down Your Computer Safely page 27 Updating Your Computer page 28 ...

Страница 10: ...ions It may also vary in some countries or areas Front A Num lock indicator page 17 B Caps lock indicator page 17 C Scroll lock indicator page 17 D Built in MOTION EYE camera page 33 E Built in MOTION EYE camera indicator page 17 F LCD screen page 148 G Ambient light sensor page 191 Measures ambient light intensity for automatically adjusting the LCD brightness to the optimum level H Keyboard page...

Страница 11: ...17 E Disc drive indicator page 17 F Built in microphone monaural G SD memory card slot page 49 H WIRELESS switch page 56 page 63 page 67 I Built in speakers stereo J Muting button page 32 K Volume control buttons page 32 L S1 button page 32 M Drive eject button page 32 page 34 Your computer supports both the standard size Memory Stick and the Duo size Memory Stick ...

Страница 12: ...12 n N Getting Started Locating Controls and Ports Back A SIM card slot page 63 B Battery connector page 19 On selected models only ...

Страница 13: ...ting Controls and Ports Right A Optical disc drive page 34 B Manual eject hole page 185 C Optical disc drive indicator page 17 D Substitute drive eject button page 34 E Monitor port page 102 F Power button Power indicator page 17 ...

Страница 14: ...s jack 2 page 100 page 86 1 Support high full low speeds 2 The headphones jack in this shape is equipped on models with the noise canceling headphones supplied Otherwise the ordinary round shaped jack is equipped Although you can connect headphones or speakers with a stereo mini plug to the jack in this shape it is recommended that you connect the supplied noise canceling headphones to take full a...

Страница 15: ...s and Ports A Port cover Open the port cover to access the ports behind it Push out the top edge of the port cover and gently pull the cover until it is completely out of the socket B Network Ethernet port page 55 C HDMI output port page 102 ...

Страница 16: ...16 n N Getting Started Locating Controls and Ports Bottom A Air vents B Docking station connector page 93 C Memory module compartment cover page 141 ...

Страница 17: ... When the indicator is unlit the optical disc media is not in use Disc drive Illuminates while the built in storage device or the optical disc drive is running to read or write data Do not place the computer into Sleep mode or turn it off when this indicator is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypa...

Страница 18: ...of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long p...

Страница 19: ...he Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Страница 20: ...ted Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Страница 21: ...en your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed for this model If an unauthorized battery pack is installed the battery will not be charged and the computer will not...

Страница 22: ...ected with the battery charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 24 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of p...

Страница 23: ...harged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life is short To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out wh...

Страница 24: ...ter 2 Click Power Management and then Battery Charge Functions 3 Click to select the Enable Quick Charge Function check box in the right pane and click Apply 4 Click Advanced 5 Click to select the Enable Battery Care Function check box 6 Select the desired maximum charge level 7 Click OK Alternatively you can press the S1 button to launch the VAIO Power Management Viewer and enable the functions T...

Страница 25: ... battery life just by setting the specific wallpaper as your desktop background To set the battery life conserving wallpaper 1 Click Start All Programs and VAIO Control Center 2 Click Display and then Long Battery Life Wallpaper Setting 3 Click Set Long Battery Life Wallpaper At the confirmation prompt click OK ...

Страница 26: ...ou remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer ...

Страница 27: ...mputer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 28: ... applications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 29: ...Special function Buttons page 32 Using the Built in Camera page 33 Using the Optical Disc Drive page 34 Using the Memory Stick page 41 Using Other Modules Memory Cards page 46 Using the Internet page 53 Using the Network LAN page 55 Using the Wireless LAN page 56 Using the Wireless WAN page 63 Using the Bluetooth Function page 67 Using Fingerprint Authentication page 72 Using the TPM page 79 ...

Страница 30: ...7 display output Toggles among your computer screen an external display and simultaneous output to both Fn F9 F10 zoom Changes the size of an image or a document displayed on some software To make the view look smaller and further away zoom out press the Fn F9 keys To make the view look bigger and closer zoom in press the Fn F10 keys See the help file included with the VAIO Control Center for more...

Страница 31: ...the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Sc...

Страница 32: ...the computer that may disturb a presentation are disabled such as a screen saver the power saving modes and system message generation In addition you can use handy functions for the presentation for example displaying a document for quick reference and the mirror image of the external display simultaneously on the computer To bring the computer back into Normal mode press this button once again To...

Страница 33: ...does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera You cannot operate the built in camera with the Microsoft Windows Movie Maker software To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 2 and WebCam Companion 2 2 Click the desired icon in the main wind...

Страница 34: ...disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out If the power supply to the optical disc drive is disabled by the VAIO Power Management it will take a while to eject the drive tray with the drive eject button If the drive eject button does not work try the substitute drive eject button on the optical disc drive The substitute drive eject butt...

Страница 35: ...with the label side facing upward and gently push it down until the disc clicks into place 4 Close the drive tray by pushing it in gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Страница 36: ...c Combo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your co...

Страница 37: ...ndividual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie pla...

Страница 38: ... players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some of Blu ray Disc contents on your computer or the computer may become unstable during Blu ray Disc...

Страница 39: ...2 5 Russia belongs to region 5 or all this means that you can play this disc in most regions of the world you cannot play the disc on your computer If you change the region code while the WinDVD or WinDVD BD software is running restart the software or eject the disc and re insert it to make the new setting effective Do not try to change the region code settings of the drive Any difficulties caused...

Страница 40: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and the desired disc ...

Страница 41: ...phones and other devices Because it is removable it can be used for external data storage Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard and Duo size media and supports Memory Stick PRO Memory Stick PRO Duo and Memory Stick PRO HG Duo with high speed data transfer and large data capacity capabilities For the latest information about the Memory ...

Страница 42: ...ng toward the slot 3 Carefully slide the Memory Stick into the slot until it clicks into place The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon You can insert a Duo size Memory Stick directly into the Memory Stick slot without using a Memory Stic...

Страница 43: ...aptor you may not be able to remove it from the slot The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor To remove a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator is unlit befor...

Страница 44: ...t contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do...

Страница 45: ...ity MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick with the MagicGate logo to use this feature Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly the Memory Stick with such copyrighted data can be used only with...

Страница 46: ...ressCard Module Your computer is equipped with an ExpressCard 34 slot for transferring data among digital cameras camcorders music players and other audio video devices This slot can only accommodate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual ...

Страница 47: ...ore you use the slot 1 Locate the ExpressCard slot 2 Push the ExpressCard slot protector so that the protector pops out 3 Gently take hold of the ExpressCard slot protector and pull it out of the slot 4 Hold the ExpressCard module with the arrow facing upward and pointing toward the slot 5 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot...

Страница 48: ...icles from entering the slot when not using an ExpressCard module Before moving your computer be sure to insert the ExpressCard slot protector into the slot To remove the ExpressCard module when your computer is off skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ...

Страница 49: ... among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card MultiMediaCard MMC For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Страница 50: ... 2 Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 51: ... Other Modules Memory Cards To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Страница 52: ...s lit If you do you may lose data Do not attempt to insert an memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availab...

Страница 53: ... connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 56 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped wi...

Страница 54: ...iple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1...

Страница 55: ...network ask your network administrator The network Ethernet port on your computer is disabled when the computer is attached to the docking station Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network Ethernet port on your computer If the network Ethernet port is connected to one of the telephone lines mentioned below high electric c...

Страница 56: ...curity protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes t...

Страница 57: ...ons The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles be...

Страница 58: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Страница 59: ...ELESS switch 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network in the left pane The Set up a connection or network window appears 6 Select an option to specify the ad...

Страница 60: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Страница 61: ...EE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default To enable 5 GHz band communication you need to select the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands on the WLAN tab in the VAIO Smart Network settings window 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect ...

Страница 62: ...ing Wireless LAN Communications To stop wireless LAN communications Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Страница 63: ...a wide range of areas The WWAN may not be available in some countries or areas See Wireless WAN Regulations Guide in Regulations Guarantee EULA and Service Support to find out in which countries or areas the WWAN is available Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Страница 64: ...n your country and model you might receive an offer from the VAIO selected telecom operator In that case the SIM card is either in the operator SIM pack inside the carton box or already inserted in the SIM card slot If the SIM card is not provided with your computer you can purchase one from your preferred telecom operator To insert a SIM card 1 Turn off your computer 2 Remove the battery pack fro...

Страница 65: ...nted circuit side down Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the card Do not damage the SIM card in any way either by bending or exerting pressure on the card 5 Reinstall the battery pack Make sure the battery pack is installed properly ...

Страница 66: ...on 3 Launch the GlobeTrotter Connect 3G Connection Manager or specified software by telecom operator depending on your model country or area 4 Enter your PIN code when prompted 5 Click Connect For more information on how to use the wireless WAN function see the help file included with the VAIO Smart Network software or your telecom operator s documentation For further information on the wireless W...

Страница 67: ... Proximity to microwaves and cordless telephones Radio frequency interference and other environmental conditions Device configuration Type of software application Type of operating system Use of both wireless LAN and Bluetooth functions at the same time on your computer Size of file being exchanged Large files may occasionally be corrupted during continuous transfer due to limitations of the Bluet...

Страница 68: ...ther devices that use the same wave length Simultaneous use of the Bluetooth function and wireless communication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth function The Bluetooth function may not work with other devices depending on the manufacturer or...

Страница 69: ...on you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain device...

Страница 70: ...ithout the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support 1 Turn on the WIRELESS switch 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window Mak...

Страница 71: ...luetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window ...

Страница 72: ... page 76 If you have set the power on password page 120 and or the hard disk password page 125 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access page 77 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protected web sites File Safe fea...

Страница 73: ...29 for the detailed instructions To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power on Security feature You can also select the fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints ...

Страница 74: ... n N Using Your VAIO Computer Using Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Страница 75: ... swiping Fingerprint registration may fail if you move your finger too fast or too slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fi...

Страница 76: ...he Password page 120 For detailed information see the help file included with the Protector Suite QL Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature...

Страница 77: ... a file and or folder for protection against unauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information see the help file included with the Protector Suite QL Using the Application Launcher The application launcher fe...

Страница 78: ...Fingerprints Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built in storage device To erase the registered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the comp...

Страница 79: ...uter to provide basic security functions In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access See the specifications to find out about the configuration of your computer TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Страница 80: ...ed The EFS function has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupDat...

Страница 81: ... the userfolder Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Def...

Страница 82: ...y encrypt them Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Страница 83: ...y 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power on and hard disk pa...

Страница 84: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Страница 85: ...e Noise Canceling Headphones page 86 Connecting a Docking Station page 92 Connecting External Speakers or Headphones page 100 Connecting an External Display page 101 Selecting Display Modes page 109 Using the Multiple Monitors Function page 111 Connecting an External Microphone page 114 Connecting a USB Device page 115 Connecting an i LINK Device page 117 ...

Страница 86: ...ed with your computer depending on the model you purchased Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer The noise canceling headphones are equipped with a built in microphone that catches ambient noise and outputs an antiphase sound to reduce the noise ...

Страница 87: ...anceling function Sound output devices connected to your computer via a Bluetooth connection The noise canceling function cannot be fully in effect unless you properly wear the headphones Be sure to fit earpieces of the headphones tightly into your ears If you feel that the noise canceling function has little effect adjust the earbud position in the earpieces of the noise canceling headphones or r...

Страница 88: ...ffect or ambient noise seems even louder depending on the type of noise or the degree of quietness in your environment In such a case disable the noise canceling function Use of a mobile phone may cause radio interference with the noise canceling headphones When using the headphones keep mobile phones away from the headphones Plugging or unplugging the noise canceling headphones generates noise Th...

Страница 89: ...se canceling function is enabled and a balloon message pops up from the icon Before plugging the headphones cable to the headphones jack make sure that the embossed marking on the plug faces upward When the icon is on the taskbar the noise canceling function is disabled Right click the icon and select Enable Noise Canceling Function from the menu If no icon is on the taskbar see What to do if the ...

Страница 90: ...he effect of the noise canceling function 1 Right click the icon on the taskbar and select Settings The Noise Canceling Headphones window appears If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 91 to change the settings 2 Drag the Noise Canceling Control slider toward Mic or Mic to select your desired noise canceling level The slider should be at the cent...

Страница 91: ...k Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab double click the speakers or headphones icon 5 Click the Enhancements tab 6 Click to select the Noise Canceling Function check box and click Modify Settings If the Disable all enhancements check box is selected click to cancel the check box 7 Click to select the Display an icon for t...

Страница 92: ...he docking station can be powered only through the AC adapter supplied with your computer Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station This may cause data damage or hardware malfunctions A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 96 C UNDOCK button page 96 D DC IN port page 93 E Network Ethern...

Страница 93: ...is attached to the docking station This may detach the docking station and cause damage to both units The monitor port on your computer is not accessible when the computer is attached to the docking station Use the DVI D or MONITOR port on the docking station for connecting an external display 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 a...

Страница 94: ...y find it difficult to remove the docking station connector cover as it is tight in place on your computer Do not exert extra pressure when removing the cover so as not to damage the computer or the docking station connector cover Once you have removed the docking station connector cover keep it in the designated space 1 on the docking station ...

Страница 95: ...s Connecting a Docking Station 5 Align the rear bottom corners of the computer with the guides on the docking station 6 Gently push down the computer until it clicks into place 7 Lift open the LCD screen lid and turn on the computer ...

Страница 96: ... lit may result in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your ...

Страница 97: ...E indicator is unlit you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode be sure to take your computer off the docking station Use of the computer while on the docking station may cause unstable ...

Страница 98: ...98 n N Using Peripheral Devices Connecting a Docking Station 2 Lift the computer off the docking station 3 Replace the docking station connector cover on the bottom of the computer ...

Страница 99: ...e IN USE indicator light turns off Then lift the computer off the docking station 3 Replace the docking station connector cover to the bottom of the computer It is extremely important that you replace the docking station connector cover after disconnecting your computer from the docking station If the cover is left unattached dust may get inside and damage the computer To disconnect the docking st...

Страница 100: ...plied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on The noise canceling function does not work on sound output through external speakers Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Страница 101: ...may be interrupted depending on the type or bit rate of the video You may be able to solve this problem by lowering the screen resolution of the display Follow the steps in Why doesn t my screen display a video page 190 to change the screen resolution If disconnecting the external display from the optional docking station does not automatically change the LCD resolution of your computer change the...

Страница 102: ...ion for connecting a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 If you want to connect an analog monitor plug the display cable 2 into the monitor port 3 a on the computer or on the docking station 3 If you want to connect a TFT DVI monitor plug the display cable 2 to an HDMI to DVI D adapter 3 and plug one end...

Страница 103: ...ch enables you to play and view a wide variety of copyright protected high quality contents To view the copyright protected contents connect an HDCP compliant monitor to the HDMI output port on your computer or the DVI D port on the docking station If your computer has a non compliant monitor connected you will not be able to play or view any copyright protected contents DVI D stands for Digital V...

Страница 104: ...he monitor port on your computer is not accessible when the computer is attached to the docking station Use the MONITOR port on the docking station for connecting a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 into the monitor port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into th...

Страница 105: ...105 n N Using Peripheral Devices Connecting an External Display ...

Страница 106: ...instructions see How do I change the sound output device page 200 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is used the image will not be ...

Страница 107: ...DMI output port you need to change the device for sound output For the detailed instructions see How do I change the sound output device page 200 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround ...

Страница 108: ...ur computer is not accessible when the computer is attached to the docking station Use the MONITOR port on the docking station for connecting a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 into the monitor port 3 a on the computer or on the docking station 3 Plug an audio cable 4 into the headphones jack 5 i on the computer 4 Plug the display ca...

Страница 109: ...connected display to use as the primary monitor If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 111 for more information The procedure for selecting a display depends on the video controller used in the computer See the specifications to find out about the configuration of your computer ...

Страница 110: ...e 2 Click Display Settings 3 Follow the on screen instructions to change the settings On models with the NVIDIA video controller 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings On models with the ATI video controller When the computer has an external di...

Страница 111: ... connected to the monitor port your computer screen and the external display can function as a single desktop The procedure for using the Multiple Monitors function depends on the video controller used in the computer See the specifications to find out about the configuration of your computer You can move the cursor from one display to the other This allows you to drag objects such as an open appl...

Страница 112: ... you set different colors on each display do not expand a single window across two displays Otherwise your software may not work properly Set fewer colors or a lower resolution for each display On models with the Intel Graphics Media Accelerator 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Follow the on screen instructions to change the settings On models with the...

Страница 113: ... assignment to activate the Multiple Monitors function with the S1 button To change the S1 button assignment press and hold the button to display the window for changing the assignment Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function ...

Страница 114: ...rnal Microphone If you use a sound input device for example to chat over the Internet you need to connect an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 115: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Страница 116: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Страница 117: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Страница 118: ...K cable 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 119: ...main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 120 Using the VAIO Control Center page 131 Using the Power Saving Modes page 132 Using the VAIO Power Management page 137 Protecting the Hard Disk page 139 ...

Страница 120: ...power on passwords the machine password and the user password The machine password is provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user passwor...

Страница 121: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Страница 122: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Страница 123: ...appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press...

Страница 124: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Страница 125: ...sword if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the built in storage device will not be accessible There is NO RESET of this password You will have to replace the built in storage device at your own expense and los...

Страница 126: ... drive and the built in hard disk drive select Hard Disk 1 Password for the solid state drive or select Hard Disk 2 Password for the hard disk drive 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters includin...

Страница 127: ...and then press the Enter key The Hard Disk Password entry screen appears If your computer is equipped with both the built in solid state drive and the built in hard disk drive select Hard Disk 1 Password for the solid state drive or select Hard Disk 2 Password for the hard disk drive 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once a...

Страница 128: ...y screen appears If your computer is equipped with both the built in solid state drive and the built in hard disk drive select Hard Disk 1 Password for the solid state drive or select Hard Disk 2 Password for the hard disk drive 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press t...

Страница 129: ...d with a fingerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 72 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accou...

Страница 130: ...nge your password 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current pa...

Страница 131: ...vior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a...

Страница 132: ... battery power you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is th...

Страница 133: ...ut of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs out of power while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you should save your data frequently To return to Normal mode Press any key Press the power button on your computer If you pre...

Страница 134: ... it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 135: ... your computer for a long period of time place the computer into Hibernate mode To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Sleep mo...

Страница 136: ...than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode You can use the VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Using the VAIO Control Center p...

Страница 137: ...r a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired ...

Страница 138: ...rformance with the power plan that was modified with the VAIO Power Management To start the VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer Alternatively you can launch the VAIO Power Management Viewer by pressing the S1 button ...

Страница 139: ...lity Activating VAIO HDD Protection To protect your hard disk drive against shock hazards you must first activate the VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center 2 Click Security and Hard Disk Drive Protection Settings 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For mo...

Страница 140: ...should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover Contact VAIO Link if you need assistance The type of module and the amount of memory installed on your computer may differ depending on the model you purchased See the...

Страница 141: ...ory module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disco...

Страница 142: ...er internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or l...

Страница 143: ...hut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Страница 144: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Страница 145: ...ure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and t...

Страница 146: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 147: ...ing the LCD Screen page 148 Using the Power Source page 149 Handling Your Computer page 150 Handling the Built in Camera page 153 Handling Discs page 154 Using the Battery Pack page 155 Using Headphones page 156 Handling the Memory Stick page 157 Handling the Built in Storage Device page 158 Using Fingerprint Authentication page 159 Using the TPM page 160 ...

Страница 148: ...ent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbin...

Страница 149: ... caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from ...

Страница 150: ...computer or place any objects on top of the computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near you...

Страница 151: ...computer Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables Otherwise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture m...

Страница 152: ... screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a c...

Страница 153: ...t into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a...

Страница 154: ... commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Never af...

Страница 155: ... battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for a long period of time remove the battery pack from the computer to prevent damage...

Страница 156: ...e a traffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 157: ...y Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them W...

Страница 158: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 159: ...pair In case the built in storage device has to be initialized for example after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before dis...

Страница 160: ...g the course of repair During the course of repair the TPM will also be replaced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the built in storage device before sendi...

Страница 161: ... contacting VAIO Link Features and options in this section may not be available on your computer Computer page 163 System Security page 171 Battery page 172 Built in Camera page 174 Networking page 176 Bluetooth Technology page 181 Optical Discs page 185 Display page 189 Printing page 193 Microphone page 194 Speakers page 195 Touch Pad page 196 Keyboard page 197 Floppy Disks page 198 Audio Video p...

Страница 162: ...162 n N Troubleshooting Memory Stick page 203 Peripherals page 204 Docking Station page 205 ...

Страница 163: ...UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapte...

Страница 164: ...uter stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears...

Страница 165: ...If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove ...

Страница 166: ...e maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if Windows does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onetim...

Страница 167: ...contact VAIO Link to reset it A reset fee will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to se...

Страница 168: ...s for your screen to turn off Select a screen saver other than the VAIO original screen saver What should I do if I cannot boot my computer from the external device connected to the computer To boot your computer from the external device for example the USB floppy disk drive and the USB i LINK optical disc drive you need to change the boot device Turn on your computer and press the F11 key when th...

Страница 169: ...created upon delivery of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added contents 7 Select No and click Next 8 Follow the on screen instructions...

Страница 170: ... where the data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Страница 171: ...d the updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps 1 Click Start Al...

Страница 172: ...ses AC power even if the battery pack is installed When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life ...

Страница 173: ...while using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 135 for information on how you can manually activate ...

Страница 174: ...tured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in Camera page 153 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frame...

Страница 175: ...images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction...

Страница 176: ...on If you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected on the WLAN tab in the VAIO Smart Network settings window Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default Follow these steps to check...

Страница 177: ... To change the settings follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Wireless Adapter Settings and Power Saving Mode 6 Select Maximum Performance from the drop down list both for On battery and Plugged i...

Страница 178: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporaril...

Страница 179: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 176 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Страница 180: ...ator When inserting the SIM card be sure to follow the procedure in Inserting a SIM Card page 64 Your mobile phone network needs to cover your area Contact your network provider for information on the network coverage Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer Make sure the WWAN icon is selected in the VAIO Smart Network window You may need to manu...

Страница 181: ... works best when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or...

Страница 182: ...in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop commun...

Страница 183: ... Bluetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure ...

Страница 184: ...ort SCMS T content protection you need to connect the device using the Advanced Audio Distribution Profile A2DP Follow these steps 1 Click Start Control Panel Hardware and Sound and Bluetooth Devices 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click to cancel the Connect to a device only if it supports SCMS T content protection check box under...

Страница 185: ...o if the drive tray does not open Make sure your computer is on If the power supply to the optical disc drive is disabled by the VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the drive eject button located on the right front edge of the computer It will take a while to eject the drive tray if the optical disc drive is not powered If the drive e...

Страница 186: ...ton and Restart to restart the computer 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 154 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button Press the button once again The volume may have been minimized by the volu...

Страница 187: ...e by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code ...

Страница 188: ...ither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recorda...

Страница 189: ...s with the Fn Key page 30 for more information What should I do if I do not see proper images or videos Be sure to select Highest 32 bit for the display colors before using video image software or starting DVD playback Selecting any other option may prevent such software from displaying images successfully To change the display colors follow these steps 1 Right click on the desktop and select Pers...

Страница 190: ...eo playback change the display output to the computer screen and then restart video playback See Selecting Display Modes page 109 for changing the display output Alternatively you can press the Fn F7 keys to change the display output See Combinations and Functions with the Fn Key page 30 for more information The video memory of your computer may be insufficient for displaying high resolution video...

Страница 191: ...s under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment The Automatic Brightness Settings function does not work during the setup or recovery process The LCD brightness of your screen may fluctuate regardless of ambient light intensity What should I do i...

Страница 192: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 193: ...es from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the E...

Страница 194: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prev...

Страница 195: ...ows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see How do I change the sound output device page 200 What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 195 Make sure your speakers are proper...

Страница 196: ...tion window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your compute...

Страница 197: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If ...

Страница 198: ...drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk M...

Страница 199: ...into the port on your computer or camcorder Unplug the cable and plug it in once again See Connecting an i LINK Device page 117 for more information How do I turn off the Windows startup sound To turn off the Windows startup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windo...

Страница 200: ...l products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating system compatibility and required operating conditions How do I change the soun...

Страница 201: ...as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 200 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 200 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select ...

Страница 202: ...al check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requi...

Страница 203: ...n files you want to keep 1 Copy the data from the Memory Stick onto your built in storage device to save data or images 2 Format the Memory Stick by following the steps in Formatting a Memory Stick page 44 Can I copy images from a digital camera using a Memory Stick Yes and you can view video clips that you have recorded with Memory Stick compatible digital cameras Why can t I write data to a Memo...

Страница 204: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Страница 205: ... are using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station When the battery pack is running out of power you cannot disconnect your computer from the docking station Charge the battery pack or shut down the computer and then try again Be sure to return to the originally logged on user before disconnecting your computer f...

Страница 206: ...tered trademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademar...

Страница 207: ...ne is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the...

Страница 208: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Страница 209: ... 2009 Sony Corporation n ...

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