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Troubleshooting

Mouse

What should I do if my computer does not recognize my mouse?

❑

Make sure your mouse is securely plugged into the port.

❑

Restart your computer with your mouse connected.

What should I do if the pointer does not move when I use my mouse?

❑

Make sure another mouse is not connected.

❑

If the pointer does not move while a software application is running, press the

Alt

keys to close the application window.

❑

If the

Alt

keys do not work, click

Start

, the arrow next to the

Lock

button, and

Restart

to restart your computer.

❑

If your computer does not restart, press the

Ctrl

Alt

Delete

keys and click the arrow next to the

Shut down

button and

Restart

If the

Windows Security

window appears, click

Restart

❑

If this procedure does not work, press and hold the power button until the computer turns off.

Turning off your computer with the power button may cause loss of unsaved data.

Содержание VGN-NR100 Series

Страница 1: ...N User Guide Personal Computer V G N N R 1 0 0 S e r i e s ...

Страница 2: ...g a Power Source 19 Using the Battery Pack 20 Shutting Down Your Computer Safely 24 Using Your VAIO Computer 25 Using the Keyboard 26 Using the Touch Pad 28 Using Special function Buttons 29 Using the Optical Disc Drive 30 Using the ExpressCard Module 39 Using the Memory Stick Media 42 Using Other Memory Cards 49 Using the Internet 52 Using Wireless LAN WLAN 53 ...

Страница 3: ...rophone 68 Connecting a Universal Serial Bus USB Device 69 Connecting a Printer 72 Connecting an i LINK Device 73 Connecting to a Network LAN 75 Customizing Your VAIO Computer 76 Setting the Password 77 Setting Up Your Computer with VAIO Control Center 80 Using the Power Saving Modes 81 Managing Power with VAIO Power Management 86 Upgrading Your VAIO Computer 87 Adding and Removing Memory 88 ...

Страница 4: ...g Discs 100 On Using the Battery Pack 101 On Using Headphones 103 On Handling Memory Stick Media 104 On Handling the Hard Disk 105 On Updating Your Computer 106 Troubleshooting 107 Computer 109 System Security 116 Battery 117 Internet 119 Networking 121 Optical Discs 124 Display 128 Printing 132 Microphone 133 Mouse 134 Speakers 135 Touch Pad 136 ...

Страница 5: ...5 n N Keyboard 137 Floppy Disks 138 Audio Video 139 Memory Stick Media 140 Peripherals 141 Support Options 142 Sony Support Information 142 Program Support Information 146 ...

Страница 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Страница 7: ...ide is provided in the PDF format which you can easily browse through and print out To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online Specifications describe the hardware and software configurations of your VAIO computer To view the online Specifications 1 Connect to the Intern...

Страница 8: ...ring individual software programs software drivers and drive partition s or your entire hard disk drive to the original factory installed settings To access this on screen guide 1 Click Start and Help and Support 2 Click Manuals Specifications 3 Click VAIO Recovery Center User Guide ...

Страница 9: ...rm of VAIO tutorials an escalation page containing support and contact information and various links to VAIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Networking Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAIO ...

Страница 10: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Страница 11: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Страница 12: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 13 About the Indicator Lights page 18 Connecting a Power Source page 19 Using the Battery Pack page 20 Shutt...

Страница 13: ...lock indicator page 18 F Power button G LCD screen page 95 H Built in speakers stereo I Keyboard page 26 J Touch pad page 28 K SD memory card slot page 49 L Media Access indicator page 18 M Memory Stick slot page 44 N Power indicator page 18 O Battery indicator page 18 P Hard disk drive indicator page 18 Q WIRELESS LAN Wireless LAN indicator page 18 R WIRELESS LAN switch page 53 Your computer supp...

Страница 14: ...14 n N Getting Started Back A DC IN port page 19 B Battery connector page 20 C Network Ethernet port page 75 D Modem port page 52 ...

Страница 15: ...ght A ExpressCard 34 slot page 39 B Hi Speed USB USB 2 0 ports page 69 C i LINK IEEE 1394 S400 port page 73 D Headphones jack page 61 E Microphone jack page 68 F Monitor VGA port page 62 G Air vents Support high full low speeds ...

Страница 16: ...arted Left A Security slot B Optical disc drive page 30 C Optical disc drive indicator page 18 D Drive eject button page 30 E Manual eject hole page 124 F Hi Speed USB USB 2 0 ports page 69 Support high full low speeds ...

Страница 17: ...17 n N Getting Started Bottom A Air vents ...

Страница 18: ...he indicator is off the optical disc media is not being used Hard disk drive Illuminates when data is read from or written to the hard disk drive Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Cap...

Страница 19: ...AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer into Hibernate mode See Using H...

Страница 20: ...the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place 4 Slide the battery lock switch 1 to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only ...

Страница 21: ...omputer The computer automatically charges the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery pack is running out of power Double blinks The battery pack is charging Off The...

Страница 22: ...y discharged battery pack does not affect the battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when usi...

Страница 23: ...n and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide and hold the battery RELEASE latch 2 and slide the battery pack away from the computer ...

Страница 24: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 25: ...your VAIO computer Using the Keyboard page 26 Using the Touch Pad page 28 Using Special function Buttons page 29 Using the Optical Disc Drive page 30 Using the ExpressCard Module page 39 Using the Memory Stick Media page 42 Using Other Memory Cards page 49 Using the Internet page 52 Using Wireless LAN WLAN page 53 ...

Страница 26: ...sity press Fn F6 and then M or or keep pressing Fn F6 To decrease lighting intensity press Fn F5 and then m or or keep pressing Fn F5 Fn T F7 display output Toggles among your computer screen an external display and simultaneous output to both Fn F10 zoom Changes the screen resolution to magnify restore your computer s screen view The magnified view is not as clear as the standard view as it is im...

Страница 27: ...mmand the states of the system and the connected peripheral devices are written to the hard disk drive and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 81 Combinations Feature Functions ...

Страница 28: ... pad without connecting a mouse you will be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finge...

Страница 29: ...different from the above In such a case you can change the assignment in the window for changing the S1 button assignment To display this window press and hold the button or launch and navigate through VAIO Control Center See the help file on VAIO Control Center for the S1 button assignment AV MODE button Launches VAIO Launcher for selecting the desired software You can change the default software...

Страница 30: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Страница 31: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Страница 32: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Страница 33: ...ng data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 ...

Страница 34: ...EATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ...

Страница 35: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Страница 36: ...VD RAM disc media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled a...

Страница 37: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Страница 38: ...lay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software s...

Страница 39: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Страница 40: ...fore inserting or removing the ExpressCard module To insert an ExpressCard module 1 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCa...

Страница 41: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Страница 42: ...tick media is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Страница 43: ... with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of May 2007 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology develo...

Страница 44: ...e arrow facing upward and pointing toward the Memory Stick slot 3 Carefully slide the Memory Stick media into the slot until it clicks into place The Memory Stick media is automatically detected by your system and the content of the Memory Stick media is displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick media icon ...

Страница 45: ...orce the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper insertion of the media may damage both your computer and the media To view the contents of the Memory Stick media 1 Click Start and Computer to open the Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the...

Страница 46: ...ia make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The s...

Страница 47: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Страница 48: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator light is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Страница 49: ...7 However not all memory card media that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 8 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not suppor...

Страница 50: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 51: ...a Access indicator light is on If you do the card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Страница 52: ...wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not...

Страница 53: ...s a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It u...

Страница 54: ... Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device c...

Страница 55: ...roller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN equipme...

Страница 56: ...O Control Center 2 Double click Network Connections and VAIO Smart Network For information on the VAIO Smart Network software see the help file on the software 2 Click the button next to your desired wireless option s 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or ne...

Страница 57: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Страница 58: ... these steps 1 Click Start All Programs and VAIO Control Center 2 Double click Network Connections and VAIO Smart Network For information on the VAIO Smart Network software see the help file on the software 3 Click the button next to your desired wireless option s 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect See the online Spec...

Страница 59: ... Network 3 Click the button next to the WLAN icon Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A ...

Страница 60: ... Connecting External Speakers page 61 Connecting an External Display page 62 Selecting Display Modes page 65 Using the Multiple Monitors Function page 66 Connecting an External Microphone page 68 Connecting a Universal Serial Bus USB Device page 69 Connecting a Printer page 72 Connecting an i LINK Device page 73 Connecting to a Network LAN page 75 ...

Страница 61: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Страница 62: ...ected external displays are used as secondary screens On the Windows operating system you can also use an external display to set up multiple monitors Connecting a Computer Display You can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the displa...

Страница 63: ... to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Страница 64: ...onnect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Страница 65: ...ultiple Monitors Function page 66 for more information To select a display 1 Right click on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of ...

Страница 66: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Страница 67: ...lick on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Страница 68: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 69: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Страница 70: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Страница 71: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Страница 72: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Страница 73: ...er the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for...

Страница 74: ...ter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Страница 75: ...work ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone ...

Страница 76: ... main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 77 Setting Up Your Computer with VAIO Control Center page 80 Using the Power Saving Modes page 81 Managing Power with VAIO Power Management page 86 ...

Страница 77: ...access Adding the Power on Password The power on password is provided to protect your computer from unauthorized access Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a ...

Страница 78: ...er key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar ...

Страница 79: ...r key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key When confirmation to save the changes is...

Страница 80: ...AIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center a...

Страница 81: ...er you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of...

Страница 82: ...art the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you ...

Страница 83: ...ter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to put the computer to sleep and click Save Changes ...

Страница 84: ...nto Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time th...

Страница 85: ...ode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Страница 86: ... power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management functionality is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select ...

Страница 87: ... should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online Specifications For assistance contact an authorized Sony Service Center To find...

Страница 88: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Страница 89: ...nd any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avoi...

Страница 90: ...peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw 1 on the bottom of the computer hook your fingertip under the tab 2 and lift the memory module compartment cover in the direction of the arrow to remove it from the computer 5 Touch a metal object to discharge static electricity ...

Страница 91: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Страница 92: ...erboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not damage the insulation sheet equipped for module protection 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Страница 93: ...r 2 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Страница 94: ...damage On Handling the LCD Screen page 95 On Using the Power Source page 96 On Handling Your Computer page 97 On Handling Floppy Disks page 99 On Handling Discs page 100 On Using the Battery Pack page 101 On Using Headphones page 103 On Handling Memory Stick Media page 104 On Handling the Hard Disk page 105 On Updating Your Computer page 106 ...

Страница 95: ... in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process an...

Страница 96: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Страница 97: ...tion subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Pr...

Страница 98: ...ony Support Information page 142 Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cau...

Страница 99: ...f heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damage...

Страница 100: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Страница 101: ... genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses and damages arising from the use of non genuine Sony battery packs or AC adapters with your ...

Страница 102: ... battery power is still low the battery pack may be reaching the end of its life and should be replaced You do not need to discharge the battery pack before recharging If you have not used the battery pack for a considerable amount of time recharge the battery pack ...

Страница 103: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 104: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Страница 105: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 106: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Страница 107: ...stomers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 109 System Security page 116 Battery page 117 Internet page 119 Networking page 121 Optical Discs page 124 Display page 128 Printing page 132 Microphone page 133 Mou...

Страница 108: ...108 n N Troubleshooting Memory Stick Media page 140 Peripherals page 141 ...

Страница 109: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Страница 110: ...the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 142 What should I do if the power indicator Green lights but my screen stays blank Follow these steps 1 ...

Страница 111: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Страница 112: ...d hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery pack Then install the battery pack to ...

Страница 113: ...ed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime P...

Страница 114: ...imal graphic performance in this case is not guaranteed What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Sony Support Information page 142 Why does it take time before my computer starts If Norton Internet Security s Personal Firew...

Страница 115: ...using the Windows power options for your screen to turn off Select the screen saver other than the VAIO Original Screen Saver What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key several times before the VAIO logo appe...

Страница 116: ...he Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the la...

Страница 117: ...uses AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should ...

Страница 118: ...le using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 84 for information on how you can manually activate Hibe...

Страница 119: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Страница 120: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Страница 121: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Страница 122: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Страница 123: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 121 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Страница 124: ...optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 100 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject If none of the above options work ins...

Страница 125: ...ons If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the Fn F2 or Fn F3 keys respectively Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections bet...

Страница 126: ...o a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one ho...

Страница 127: ... R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some bra...

Страница 128: ... Power Saving Modes page 81 for more information Make sure your computer is securely plugged into a power source and turned on Make sure the power indicator shows the power is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 20 for more information If the display mode is set to the external display press the ...

Страница 129: ...be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Страница 130: ...ower plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display stays blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Contro...

Страница 131: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 132: ...nter is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Страница 133: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Страница 134: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Страница 135: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Страница 136: ...F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button unt...

Страница 137: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Страница 138: ...Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make s...

Страница 139: ...are application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating system...

Страница 140: ...at a Memory Stick media page 46 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Страница 141: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Страница 142: ...s You can find the help files from the help menu under the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered prob...

Страница 143: ...r computer is connected to the Internet VAIO Update automatically notifies you when critical software and security information is posted on the support Web site Click the VAIO Update notice to open the VAIO Support Web site and view the information ...

Страница 144: ...Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop the serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ha...

Страница 145: ...s In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From cellular phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Страница 146: ... 888 4 SONY PC 888 476 6972 For customers in Canada Web site http www sony ca support Telephone 888 4 SONY PC 888 476 6972 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere E...

Страница 147: ...ww aol com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help AOL Instant Messenger America Online Inc For customers in USA and Canada Web site http www aim com Bluetooth Utility TOSHIBA Corporation For contacts about the software see Program Support Information page 146 ...

Страница 148: ...es or by importing pictures from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 146 DVgate Plus software Sony Electronics Inc Connect a compatible digital video camera to your computer s i LINK por...

Страница 149: ...tion For customers in USA and Canada Web site http support intel com LocationFree Sony Electronics Inc For contacts about the software see Program Support Information page 146 Microsoft Office Basic Edition Office Professional Edition Office Small Business Edition Office Ready Office Ultimate Microsoft Corp For customers in USA and Canada Web site http support microsoft com ...

Страница 150: ...s Internet access This software has an expiration date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web ...

Страница 151: ...hsupp Protector Suite QL Sony Electronics Inc Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer Protector Suite QL supports fingerprint logon fast user switching file encryption registering forms and more For contacts about the software see Program Support Information page 146 QuickBooks Free Starter Edition Intuit Inc For customers in USA and ...

Страница 152: ...om SafeIT Digital Document Shredder SafeIT Security Ltd For customers in USA and Canada Web site http www safeit com support SmartWi Connection Utility Sony Electronics Inc SmartWi Connection Utility allows you to easily switch between the various wireless components Wireless LAN Wireless WAN and Bluetooth technology connectivity that came with your computer For contacts about the software see Pro...

Страница 153: ...apture Utility Sony Electronics Inc VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB port or an i LINK port on your computer or with the built in MOTION EYE camera on your computer For contacts about the software see Program Support Information page 146 VAIO Camera Utility Sony Electronics Inc VAIO Camera Utility provides you...

Страница 154: ...ro or Adobe Premiere Elements on your VAIO computer For contacts about the software see Program Support Information page 146 VAIO HDD Protection Sony Electronics Inc VAIO HDD Protection allows you to customize your settings for protecting your hard disk drive against shock hazards For contacts about the software see Program Support Information page 146 VAIO LAN Setting Utility Sony Electronics Inc...

Страница 155: ...rvers which store your multimedia files and make them available to other compatible VAIO computers on your wired or wireless network For contacts about the software see Program Support Information page 146 VAIO Security Center Sony Electronics Inc Sony cares about your VAIO personal computer The VAIO Security Center highlights some of the security features your machine includes For contacts about ...

Страница 156: ...pport Web site for important software updates and information for your specific VAIO computer model For contacts about the software see Program Support Information page 146 VAIO Video Photo Suite Sony Electronics Inc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still ca...

Страница 157: ...w intervideo com jsp Support jsp Telephone 510 651 0888 Xdrive America Online Inc For customers in USA and Canada Web site http www xdrive com support Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 146 ...

Страница 158: ... 2007 Sony Corporation n ...

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