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161

Troubleshooting >
Computer

What should I do if the green power indicator light turns on but my screen remains blank?

❑

Press the

Alt

+

F4

keys several times to close the application window. An application error may have occurred.

❑

Press the

Ctrl

+

Alt

+

Delete

keys and click the arrow

next to the

Shut down

button and

Restart

.

❑

Press and hold the power button for more than four seconds to shut down your computer. Unplug the AC adapter and
leave the computer for about five minutes. Then plug the AC adapter and turn on the computer again.

!

Turning off your computer with the power button or the

Ctrl

+

Alt

+

Delete

keys may cause loss of unsaved data.

What should I do if my computer or software stops responding?

❑

If your computer stops responding while a software application is running, press the

Alt

+

F4

keys to close the application

window.

❑

If the

Alt

+

F4

keys do not work, click

Start

, the arrow next to the

Lock

button, and

Shut Down

to turn off your computer.

❑

If your computer does not turn off, press the

Ctrl

+

Alt

+

Delete

keys and click the arrow next to the

Shut down

button and

Shut Down

.

If the

Windows Security

window appears, click

Shut Down

.

❑

If your computer still does not turn off, press and hold the power button until the computer turns off.

!

Turning off your computer with the

Ctrl

+

Alt

+

Delete

keys or the power button may cause loss of unsaved data.

❑

Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC
adapter, and then press the power button to turn on your computer.

❑

Try reinstalling the software.

❑

Contact the software publisher or designated provider for technical support.

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Содержание VGN-BZ2

Страница 1: ...N User Guide Personal Computer VGN BZ series ...

Страница 2: ...Network LAN 58 Using the Wireless LAN 60 Using the Bluetooth Function 68 Using Fingerprint Authentication 73 Using the TPM 80 Using Peripheral Devices 85 Connecting a Docking Station 86 Connecting External Speakers or Headphones 94 Connecting an External Display 95 Selecting Display Modes 100 Using the Multiple Monitors Function 102 Connecting an External Microphone 104 Connecting a USB Device 105...

Страница 3: ...he Built in Storage Device 154 Using Fingerprint Authentication 155 Using the TPM 156 Troubleshooting 158 Computer 160 System Security 166 Battery 167 Built in Camera 169 Internet 171 Networking 173 Bluetooth Technology 178 Optical Discs 182 Display 186 Printing 190 Microphone 192 Speakers 193 Touch Pad 194 Keyboard 195 Floppy Disks 196 PC Cards 197 Audio Video 199 Memory Stick 201 Peripherals 202...

Страница 4: ...y different from those of your computer Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the 64 bit operating system How to find specifications Some features options and supplied items may not be ava...

Страница 5: ... information about solving common problems To view this on screen guide 1 Double click the VAIO User Guide icon on the desktop 2 Open the folder for your language 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language Windows Help and Support A comprehensive resourc...

Страница 6: ...tion and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at hand The serial n...

Страница 7: ...of you 1 Keep your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your...

Страница 8: ...s level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye ...

Страница 9: ...ibes how to get started using your VAIO computer Locating Controls and Ports page 10 About the Indicator Lights page 17 Connecting a Power Source page 18 Using the Battery Pack page 19 Shutting Down Your Computer Safely page 26 Updating Your Computer page 27 ...

Страница 10: ...ontrols and Ports Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Страница 11: ... in speakers stereo F Keyboard page 29 G Touch pad page 31 H Headphones jack page 94 I Microphone jack page 104 J Memory Stick slot 2 page 43 K Media Access indicator page 17 L SD memory card slot page 52 M Charge indicator page 17 N Disc drive indicator page 17 O WIRELESS indicator page 17 1 On selected models only 2 Your computer supports both the standard size Memory Stick and the Duo size Memo...

Страница 12: ...trols and Ports A WIRELESS switch page 60 page 68 B Muting button page 32 C S1 button page 32 D Num lock indicator page 17 E Caps lock indicator page 17 F Scroll lock indicator page 17 G Fingerprint sensor page 73 On selected models only ...

Страница 13: ...13 n N Getting Started Locating Controls and Ports Back A Battery connector page 19 ...

Страница 14: ...107 B Hi Speed USB USB 2 0 ports page 105 C Optical disc drive page 35 D Optical disc drive indicator page 17 E Drive eject button page 35 F Manual eject hole page 182 G Network Ethernet port page 58 H Modem port page 56 I Power button Power indicator page 17 Support high full low speeds ...

Страница 15: ...N port page 18 B Security slot C Air vent D Monitor port 1 page 96 E Hi Speed USB USB 2 0 port 2 page 105 F PC Card slot page 49 G PC Card release button page 51 1 Not accessible when your computer is attached to the docking station 2 Supports high full low speeds ...

Страница 16: ...16 n N Getting Started Locating Controls and Ports Bottom A Memory module compartment cover page 137 B Air vents C Docking station connector page 88 ...

Страница 17: ...writing data When the indicator is unlit the optical disc media is not in use Disc drive Illuminates while the built in storage device or the optical disc drive is running to read or write data Do not place the computer into Sleep mode or turn it off when this indicator is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The n...

Страница 18: ...of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long p...

Страница 19: ...he Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Страница 20: ...ted Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Страница 21: ...en your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed for this model If an unauthorized battery pack is installed the battery will not be charged and the computer will not...

Страница 22: ...ected with the battery charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 24 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of p...

Страница 23: ...harged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life is short To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out wh...

Страница 24: ...5 Select the desired maximum charge level 6 Click OK To check the battery charge capacity Follow steps 1 to 3 in To enable the battery care function above and check detailed information If the battery charge capacity is low replace the battery pack with a new genuine Sony battery pack Using the Battery Life Conserving Wallpaper You can conserve your battery life just by setting the specific wallpa...

Страница 25: ...ou remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer ...

Страница 26: ...mputer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 27: ... applications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 28: ...d page 31 Using Special function Buttons page 32 Using the Built in Camera page 33 Using the Optical Disc Drive page 35 Using the Memory Stick page 43 Using Other Modules Memory Cards page 49 Using the Internet page 56 Using the Network LAN page 58 Using the Wireless LAN page 60 Using the Bluetooth Function page 68 Using Fingerprint Authentication page 73 Using the TPM page 80 ...

Страница 29: ... keys and then the m or key Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Toggles among your computer screen an external display a...

Страница 30: ...s command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 123 Combinations Feature Functions ...

Страница 31: ...the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Sc...

Страница 32: ...indicated by the P mark In Presentation mode some functions of the computer that may disturb a presentation are disabled such as a screen saver the power saving modes and system message generation To bring the computer back into Normal mode press this button once again You can change the default assignment with the VAIO Control Center To change the Presentation mode settings click Start Control Pa...

Страница 33: ...the following operations Capturing still images and movies Sensing and capturing object movements for monitoring purposes Editing captured data Turning on the computer activates the built in camera Video conference is possible with the appropriate software Launching or exiting your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your com...

Страница 34: ...n 2 2 Click the desired icon in the main window For detailed information on how to use the software see the help file included with the software When capturing an image or a movie in a dark place click the Capture icon or the Record icon in the main window and then click the WebCam Settings icon and select the low light or low light compensation option in the properties window ...

Страница 35: ... drive You cannot use optical discs if you disable the optical disc drive in the BIOS setup screen To enable the drive follow the steps and the tip in Disabling Built in Devices page 130 Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer ...

Страница 36: ...t button 1 to open the drive The drive tray slides out 3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray ...

Страница 37: ...he Optical Disc Drive 4 Close the drive tray by pushing it in gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Страница 38: ...sc Combo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your c...

Страница 39: ...ndividual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie pla...

Страница 40: ...ng data to a disc Notes on playing discs To achieve optimum performance when playing discs you should follow these recommendations Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RA...

Страница 41: ...2 5 Russia belongs to region 5 or all this means that you can play this disc in most regions of the world you cannot play the disc on your computer If you change the region code while the WinDVD or WinDVD BD software is running restart the software or eject the disc and re insert it to make the new setting effective Do not try to change the region code settings of the drive Any difficulties caused...

Страница 42: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and the desired disc ...

Страница 43: ...ou cannot use the Memory Stick if you disable the Memory Stick slot in the BIOS setup screen To enable the slot follow the steps and the tip in Disabling Built in Devices page 130 Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard and Duo size media and supports Memory Stick PRO Memory Stick PRO Duo and Memory Stick PRO HG Duo with high speed data ...

Страница 44: ...ng toward the slot 3 Carefully slide the Memory Stick into the slot until it clicks into place The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon You can insert a Duo size Memory Stick directly into the Memory Stick slot without using a Memory Stic...

Страница 45: ...e Memory Stick into the slot if you cannot insert it smoothly Before using a Memory Stick Micro M2 be sure to insert it into an M2 Standard size adaptor or M2 Duo adaptor If you insert the media directly into the Memory Stick slot without the adaptor you may not be able to remove it from the slot The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted in...

Страница 46: ...may lose data Large volumes of data may take time to load so make sure the indicator is unlit before removing the Memory Stick 1 Check that the Media Access indicator light is unlit 2 Push in the Memory Stick toward the computer and release The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Страница 47: ...t contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do...

Страница 48: ...ity MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick with the MagicGate logo to use this feature Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly the Memory Stick with such copyrighted data can be used only with...

Страница 49: ...Modules Memory Cards Using the PC Card PC Cards allow you to connect portable external devices to your computer You cannot use PC Cards if you disable the PC Card slot in the BIOS setup screen To enable the slot follow the steps and the tip in Disabling Built in Devices page 130 ...

Страница 50: ...ice connected to your system through the PC Card is not recognized Restart your system to correct the problem While the card is inserted your computer may not enter Hibernate mode but Sleep mode We recommend that you remove the card if you want the computer to enter Hibernate mode Make sure you use the latest software driver provided by the PC Card manufacturer Do not force a PC Card into the slot...

Страница 51: ...kbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the PC Card 5 Push the PC Card release button so that the release button pops out 6 Push the PC Card release button a second time so that the PC Card pops out 7 Gently take hold of the PC Card and pull it out of the slot 8 If the PC Card release button is still out push it back in all the way t...

Страница 52: ...e SD memory cards if you disable the SD memory card slot in the BIOS setup screen To enable the slot follow the steps and the tip in Disabling Built in Devices page 130 Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card MultiMediaCard MMC For the latest information on compatible memory cards see Finding Mor...

Страница 53: ... 2 Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 54: ... Other Modules Memory Cards To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Страница 55: ...s lit If you do you may lose data Do not attempt to insert an memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availab...

Страница 56: ... connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 60 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped wi...

Страница 57: ...iple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1...

Страница 58: ...d to your network For detailed settings and devices needed to connect to the network ask your network administrator You cannot access Ethernet networks if you disable the network Ethernet port in the BIOS setup screen To enable the port follow the steps and the tip in Disabling Built in Devices page 130 Your computer can be connected to the network with the default settings When your computer is a...

Страница 59: ...our computer If the network Ethernet port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line Private branch exchange PBX ...

Страница 60: ...unction in the BIOS setup screen To enable the function follow the steps and the tip in Disabling Built in Devices page 130 The WLAN supports all normal Ethernet connectivity but with the added benefits of mobility and roaming You can still access information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without...

Страница 61: ...ivate networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the Nation...

Страница 62: ...h devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IE...

Страница 63: ...n Access Point Ad hoc An ad hoc network is a network in which a LAN is created only by wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Страница 64: ...ELESS switch 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network in the left pane The Set up a connection or network window appears 6 Select an option to specify the ad...

Страница 65: ...t supplied The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see th...

Страница 66: ...EE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default To enable 5 GHz band communication you need to select the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands on the WLAN tab in the VAIO Smart Network settings window 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect ...

Страница 67: ...ing Wireless LAN Communications To stop wireless LAN communications Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Страница 68: ...e of up to 10 meters in an open area Notes on using the Bluetooth function The data transfer rate varies depending on the following conditions Obstacles such as walls located between devices Distance between devices Material used in walls Proximity to microwaves and cordless telephones Radio frequency interference and other environmental conditions Device configuration Type of software application...

Страница 69: ...vices or wireless LAN devices work is used by various devices Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length Simultaneous use of the Bluetooth function and wireless communication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulat...

Страница 70: ...on you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain device...

Страница 71: ...ithout the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support 1 Turn on the WIRELESS switch 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window Mak...

Страница 72: ...luetooth Function Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window ...

Страница 73: ... page 77 If you have set the power on password page 111 and or the hard disk password page 116 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access page 78 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protected web sites File Safe fea...

Страница 74: ...20 for the detailed instructions To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power on Security feature You can also select the fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints ...

Страница 75: ...ng Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Страница 76: ... may fail if you move your finger too fast or too slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your f...

Страница 77: ...he Password page 110 For detailed information see the help file included with the Protector Suite QL Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature...

Страница 78: ... a file and or folder for protection against unauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information see the help file included with the Protector Suite QL Using the Application Launcher The application launcher fe...

Страница 79: ...Fingerprints Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your built in storage device To erase the registered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the comp...

Страница 80: ...g the Encrypting File System EFS will disable you to launch your TPM software and decrypt the encrypted data in the following cases The TPM software has been installed The platform has been initialized The EFS function has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the sy...

Страница 81: ... the userfolder Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Def...

Страница 82: ...y encrypt them Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Страница 83: ...y 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power on and hard disk pa...

Страница 84: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Страница 85: ...on the computer Connecting a Docking Station page 86 Connecting External Speakers or Headphones page 94 Connecting an External Display page 95 Selecting Display Modes page 100 Using the Multiple Monitors Function page 102 Connecting an External Microphone page 104 Connecting a USB Device page 105 Connecting an i LINK Device page 107 ...

Страница 86: ...on Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer such as a printer and an external display A docking station is not supplied with your computer and is available as an optional accessory ...

Страница 87: ...ng station and the AC outlet while using the docking station This may cause data damage or hardware malfunctions A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 91 C UNDOCK button page 91 D DC IN port page 88 E Hi Speed USB USB 2 0 ports page 105 F Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 58 G DVI D port page 96 H MONITOR port page 96 I Se...

Страница 88: ...sure to use the AC adapter supplied with the docking station Do not move your computer while it is attached to the docking station This may detach the docking station and cause damage to both units 1 Disconnect all peripherals and the AC adapter from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapte...

Страница 89: ... Peripheral Devices Connecting a Docking Station 4 Slide open the docking station connector cover on the bottom of the computer 5 Align the rear bottom corners of the computer with the guides on the docking station ...

Страница 90: ...90 n N Using Peripheral Devices Connecting a Docking Station 6 Gently push down the computer until it clicks into place 7 Turn on the computer ...

Страница 91: ... lit may result in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your ...

Страница 92: ...E indicator is unlit you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode be sure to take your computer off the docking station Use of the computer while on the docking station may cause unstable ...

Страница 93: ...ton and Undock 2 Make sure that a message balloon appears and the IN USE indicator light turns off Then lift the computer off the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important that you close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get insid...

Страница 94: ...audio video amplifier to the port and enhance the sound quality of your computer For more information see the manual that came with your S PDIF device To hear sound from the S PDIF device connected to the OPTICAL OUT port you need to change the sound output device For the detailed instructions see How do I change the sound output device page 200 To connect external speakers Make sure your speakers...

Страница 95: ...ou can connect an external display not supplied to your computer For example you can use the computer with a computer display or a projector Connect the power cord of your external display after connecting all other cables Features and options in this section may not be available on your computer ...

Страница 96: ...y s power cord 1 into your display and the other end into an AC outlet 2 If you want to connect an analog monitor plug the display cable 2 into the monitor port 3 a on the computer or on the docking station 3 If you want to connect a TFT DVI monitor plug the display cable into the DVI D port on the docking station DVI D stands for Digital Visual Interface Digital It is a type of DVI port that supp...

Страница 97: ...onnecting an External Display Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built in speakers and a microphone either directly to your computer or via the optional docking station ...

Страница 98: ...e computer is attached to the docking station 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 into the monitor port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Страница 99: ... a projector The monitor port on your computer is not accessible when the computer is attached to the docking station 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 into the monitor port 3 a on the computer or on the docking station 3 Plug an audio cable 4 into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the por...

Страница 100: ...connected display to use as the primary monitor If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 102 for more information The procedure for selecting a display depends on the video controller used in the computer See the specifications to find out about the configuration of your computer ...

Страница 101: ...e 2 Click Display Settings 3 Follow the on screen instructions to change the settings On models with the NVIDIA video controller 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings On models with the ATI video controller When the computer has an external di...

Страница 102: ... connected to the monitor port your computer screen and the external display can function as a single desktop The procedure for using the Multiple Monitors function depends on the video controller used in the computer See the specifications to find out about the configuration of your computer You can move the cursor from one display to the other This allows you to drag objects such as an open appl...

Страница 103: ...tware may not work properly Set fewer colors or a lower resolution for each display On models with the Intel Graphics Media Accelerator 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Follow the on screen instructions to change the settings On models with the NVIDIA or ATI video controller 1 Click Start and Control Panel 2 Click Adjust screen resolution under Appeara...

Страница 104: ...rnal Microphone If you use a sound input device for example to chat over the Internet you need to connect an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 105: ...es if you disable the USB ports in the BIOS setup screen To enable the ports follow the steps and the tip in Disabling Built in Devices page 130 If the use of USB ports is restricted by the USB Access Restriction Setting utility you cannot use USB devices To change the setting see Restricting USB Access page 132 To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB devic...

Страница 106: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Страница 107: ...ditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in so...

Страница 108: ...K cable 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 109: ...g other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 110 Using the VAIO Control Center page 122 Using the Power Saving Modes page 123 Using the VAIO Power Management page 128 Protecting Data from Unauthorized Use page 130 Protecting the Hard Disk page 133 Configuring Your Modem page 134 ...

Страница 110: ...prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access The hard disk password provides additional security for the data stored on your built in storage device If you set the hard disk password other users will not be able to access the data without knowing the password even if the password...

Страница 111: ... as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Be sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will...

Страница 112: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Страница 113: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Страница 114: ...appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press...

Страница 115: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Страница 116: ... along with the power on password if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the built in storage device will not be accessible There is NO RESET of this password You will have to replace the built in storage device...

Страница 117: ...he Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alph...

Страница 118: ...r on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears ...

Страница 119: ...isplay the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when the success m...

Страница 120: ...d with a fingerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 73 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accou...

Страница 121: ...nge your password 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current pa...

Страница 122: ...file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a standard user Using the VAIO Status Monitor The VAIO Status Monitor utility allows you to check various settings such as the power management settings security settings and current usage of devices in the VAIO Status Monitor window To display the VAIO Status Monitor win...

Страница 123: ... battery power you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is th...

Страница 124: ...Start the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs out of power while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of...

Страница 125: ... it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 126: ... your computer for a long period of time place the computer into Hibernate mode To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Sleep mo...

Страница 127: ...urn to Normal mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Страница 128: ...er a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired...

Страница 129: ...the VAIO Control Center window and then double click VAIO Power Management Viewer To change the power scheme Select the desired power scheme from the drop down list on the VAIO Power Management Viewer To view performance with the power scheme modified with the VAIO Power Management When both the VAIO Power Management and the VAIO Power Management Viewer are running the VAIO Power Management Viewer...

Страница 130: ...uthorized Use Disabling Built in Devices You can use one of the BIOS functions to disable the following built in devices and prohibit external connections and communications USB Ports PC Card Slot Memory Stick Slot SD Card Slot i LINK Port Optical Disc Drive Wireless LAN Device LAN Device Ethernet port ...

Страница 131: ... VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select your desired built in device and press the Enter key 5 Press the M or m key to select Disabled and press the Enter key To enable the device select Enabled instead of Disabled 6 If you want to disable more built in devices repeat steps 4 and 5 for each device 7 Press the or key to select Exit select Exit Setup...

Страница 132: ... with administrative rights To use the USB Access Restriction Setting utility 1 Click Start All Programs and VAIO Control Center 2 Click Security and USB Access Restriction Setting The password authentication window appears The first time you use the USB Access Restriction Setting utility you need to set the password for authentication 3 Enter the password and click OK 4 Select an option as desire...

Страница 133: ...he VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center 2 Click Security and Hard Disk Drive Protection Settings 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information see the help file included with the software The VAIO HDD Protection is designed to minimize possibi...

Страница 134: ...und 3 Click Phone and Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check t...

Страница 135: ...odem 9 Check that your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings make sure your phone cable is disconnected from your computer ...

Страница 136: ...should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover Contact VAIO Link if you need assistance The type of module and the amount of memory installed on your computer may differ depending on the model you purchased See the...

Страница 137: ...components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power sources battery pack and AC adapter a...

Страница 138: ...e to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with car...

Страница 139: ...hut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Страница 140: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Страница 141: ...ule be sure to use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the comput...

Страница 142: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 143: ...ing the LCD Screen page 144 Using the Power Source page 145 Handling Your Computer page 146 Handling the Built in Camera page 149 Handling Discs page 150 Using the Battery Pack page 151 Using Headphones page 152 Handling the Memory Stick page 153 Handling the Built in Storage Device page 154 Using Fingerprint Authentication page 155 Using the TPM page 156 ...

Страница 144: ...ent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbin...

Страница 145: ... caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from ...

Страница 146: ...want to have the computer checked by qualified personnel before operating it again Do not drop your computer or place any objects on top of the computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient tem...

Страница 147: ...ls and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables Otherwise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at ...

Страница 148: ...een may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your computer ...

Страница 149: ...ratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in camera with a blo...

Страница 150: ... commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Never af...

Страница 151: ... battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for a long period of time remove the battery pack from the computer to prevent damage...

Страница 152: ...e a traffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 153: ...y Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them W...

Страница 154: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 155: ...pair In case the built in storage device has to be initialized for example after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before dis...

Страница 156: ...le emergency recovery token file password reset token file and personal secret file and keep them safe and private from other people before sending your computer for repair The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair During the course of repair the TPM will also be replaced if the motherboard needs replacement In such a case u...

Страница 157: ...up now check box is displayed after the setup select the check box and update the backup files The restore process using the backup files may fail if you do not set up the automatic backup operations The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management ...

Страница 158: ...re contacting VAIO Link Features and options in this section may not be available on your computer Computer page 160 System Security page 166 Battery page 167 Built in Camera page 169 Internet page 171 Networking page 173 Bluetooth Technology page 178 Optical Discs page 182 Display page 186 Printing page 190 Microphone page 192 Speakers page 193 Touch Pad page 194 Keyboard page 195 Floppy Disks pa...

Страница 159: ...159 n N Troubleshooting PC Cards page 197 Audio Video page 199 Memory Stick page 201 Peripherals page 202 Docking Station page 204 ...

Страница 160: ...UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapte...

Страница 161: ...uter stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears...

Страница 162: ...If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove ...

Страница 163: ...maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong power on password three times consecutively the Enter Onet...

Страница 164: ...stem The optimal graphic performance in this case is not guaranteed What should I do if I cannot remember the power on password If you have forgotten the power on password contact VAIO Link to reset it A reset fee will be charged Why doesn t my screen turn off after the automatic turn off time has passed The VAIO original screen saver disables the timer setting which you can select using the Windo...

Страница 165: ...n press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in sto...

Страница 166: ...net 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps Your computer must be connected to the Internet to d...

Страница 167: ...ses AC power even if the battery pack is installed When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life ...

Страница 168: ...while using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 126 for information on how you can manually activate ...

Страница 169: ...tured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in Camera page 149 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frame...

Страница 170: ...images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction...

Страница 171: ...e that the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the M...

Страница 172: ... is not connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is...

Страница 173: ...on If you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected on the WLAN tab in the VAIO Smart Network settings window Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default Follow these steps to check...

Страница 174: ... Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Wireless Adapter Settings and Power Saving Mode 6 Select Maximum Performance from the drop down list both for On battery and Plugged in If you have disabled the wireless LAN function in the BIOS setup screen you cannot connect to wireless...

Страница 175: ...rk To enable the function or the port follow the steps and the tip in Disabling Built in Devices page 130 Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer awa...

Страница 176: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 173 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Страница 177: ...he VAIO Smart Network window on the desktop follow these steps 1 Click Start All Programs and VAIO Control Center 2 Click Network Connections and VAIO Smart Network 3 Click Advanced in the right pane For information on the VAIO Smart Network software see the help file included with the software ...

Страница 178: ... works best when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or...

Страница 179: ...in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop commun...

Страница 180: ... Bluetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure ...

Страница 181: ...ort SCMS T content protection you need to connect the device using the Advanced Audio Distribution Profile A2DP Follow these steps 1 Click Start Control Panel Hardware and Sound and Bluetooth Devices 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click to cancel the Connect to a device only if it supports SCMS T content protection check box under...

Страница 182: ...disc see Handling Discs page 150 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button The optical disc drive on your computer may have been disabled in the BIOS setup screen Follow the steps and the tip in Disabling Built in Devices page 130 to enable the drive If the drive eject button does not work click Start and Computer r...

Страница 183: ...sc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 150 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button Press the button once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volu...

Страница 184: ...mputer 6 Double click the desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible w...

Страница 185: ... disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Some brands of DVD recordable media do not work What should I do if I cannot play discs The optical disc drive on your computer may ha...

Страница 186: ...s with the Fn Key page 29 for more information What should I do if I do not see proper images or videos Be sure to select Highest 32 bit for the display colors before using video image software or starting DVD playback Selecting any other option may prevent such software from displaying images successfully To change the display colors follow these steps 1 Right click on the desktop and select Pers...

Страница 187: ...he video memory of your computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the tota...

Страница 188: ...der the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with the VAIO Control Center T...

Страница 189: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 190: ...es from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the E...

Страница 191: ...f the USB ports on your computer To enable the ports follow the steps and the tip in Disabling Built in Devices page 130 If the use of USB ports is restricted by the USB Access Restriction Setting utility you cannot use the printer connected to one of the USB ports on your computer To change the setting see Restricting USB Access page 132 ...

Страница 192: ... is turned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Страница 193: ...the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 193 Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound Make sure your speakers are des...

Страница 194: ...tion window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your compute...

Страница 195: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If ...

Страница 196: ...puter by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sure the floppy disk is properly inserted in the drive If the disk is inserted properly and you are still unable to write data to it the disk may be full or write protected You can either use a floppy disk that is not write protected or disable the write protect featu...

Страница 197: ... Sony PC Card If your PC Card which worked normally before does not work you may need to install the most recent driver software Follow these steps 1 Click Start and Control Panel 2 Click System and Maintenance 3 Click System 4 Click Device Manager on the left pane The Device Manager window appears 5 Double click the device name for the PC Card to display the properties window 6 Select the Driver ...

Страница 198: ...r If you have disabled the PC Card slot in the BIOS setup screen your computer cannot recognize the device connected through the PC Card To enable the slot follow the steps and the tip in Disabling Built in Devices page 130 Why can t I insert my PC Card Make sure you are inserting the card correctly See Using the PC Card page 49 for more information You may not be able to use some PC Cards or some...

Страница 199: ...an i LINK Device page 107 for more information If you have disabled the i LINK port in the BIOS setup screen you cannot use the device connected to the i LINK port To enable the port follow the steps and the tip in Disabling Built in Devices page 130 How do I turn off the Windows startup sound To turn off the Windows startup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware...

Страница 200: ...rt optical output port or headphones jack You need to change the sound output device if you want to hear sound from the device connected to a port such as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 200 Why do sound interruptions and or dropped frames occur when I play high definition videos such as those r...

Страница 201: ...save data or images 2 Format the Memory Stick by following the steps in Formatting a Memory Stick page 47 Can I copy images from a digital camera using a Memory Stick Yes and you can view video clips that you have recorded with Memory Stick compatible digital cameras Why can t I write data to a Memory Stick Some versions of the Memory Stick are equipped with an erasure prevention switch to protect...

Страница 202: ...h your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a device from working because of a power distribution failure We recommend you connect the device directly to your computer without a hub If you have disabled the USB ports in the ...

Страница 203: ...t use a peripheral device The following built in devices on your computer may have been disabled in the BIOS setup screen USB ports PC Card slot i LINK port Follow the steps and the tip in Disabling Built in Devices page 130 to enable your desired port s or slot s ...

Страница 204: ... are using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station When the battery pack is running out of power you cannot disconnect your computer from the docking station Charge the battery pack or shut down the computer and then try again Be sure to return to the originally logged on user before disconnecting your computer f...

Страница 205: ...tered trademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademar...

Страница 206: ...ne is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the...

Страница 207: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Страница 208: ... 2009 Sony Corporation n ...

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