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Troubleshooting
Troubleshooting the optical disc drive
My optical disc drive tray does not open
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Make sure the computer is turned on and press the disc eject button.
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Click Start and then My Computer. Right-click the optical disc drive and select Eject.
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Make sure the computer is not in Standby or Hibernate mode.
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If this does not work, try the following:
Turn off the computer and insert a sharp, pointed object (for example a paperclip) into the manual eject hole* on the optical
disc drive to slide out the tray.
* The location of the eject button and hole depends on your model of your computer. See
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