Troubleshooting
What should I do if the green power indicator light turns on but my screen remains blank?
❑
If the orange
DISPLAY OFF
indicator is lit, press the
DISPLAY OFF
button.
❑
Make sure the computer input is selected. To change the display input, press the
HDMI SELECT
button on the right of
the computer.
❑
Press the
Alt
+
F4
keys several times to close the application window. An application error may have occurred.
❑
Press the
Ctrl
+
Alt
+
Delete
keys and click the arrow next to the
Shut down
button and
Restart
.
❑
Press and hold the power button for more than four seconds to shut down your computer. Unplug the power cord and
leave the computer for about five minutes. Then, plug the power cord and turn on the computer again.
!
Make sure that the batteries of your wireless keyboard are properly installed and not worn out.
Turning off your computer with the power button or the
Ctrl
+
Alt
+
Delete
keys may cause loss of unsaved data.