8
Troubleshooting
Computer
What should I do if my computer does not start?
❑
Make sure your computer is securely plugged into a power source and
turned on. Make sure the power indicator shows the power is on.
❑
Make sure the battery pack is installed properly and charged.
❑
Make sure the floppy disk drive (if applicable) is empty.
❑
If your computer is plugged into a power strip or an uninterruptible power
supply (UPS), make sure the power strip or UPS is plugged into a power
source and turned on.
❑
If you are using an external display, make sure it is plugged into a power
source and turned on. Make sure the brightness and contrast controls
are adjusted correctly. See the manual that came with your display for
more information.
❑
Disconnect the AC adapter and remove the battery pack. Wait three to
five minutes. Reinstall the battery pack, reconnect the AC adapter, and
then press the power button to turn on your computer.
❑
Condensation may cause your computer to malfunction. If this occurs, do
not use the computer for at least one hour.
❑
On all models except VGN-TZ series models, remove any extra memory
modules you may have installed since purchase.
❑
Check that you are using the supplied Sony AC adapter. For your safety,
use only the genuine Sony rechargeable battery pack and AC adapter,
which are supplied by Sony for your VAIO computer.
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