Sony VAIO VGN-Z790DAB Скачать руководство пользователя страница 156 | Manualshive

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Sony VAIO VGN-Z790DAB Скачать руководство пользователя страница 156

Troubleshooting >

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support web site at the following URLs:

❑

For customers in USA

http://esupport.sony.com/EN/VAIO/

❑

For customers in Canada

http://www.sony.ca/support/

❑

For customers in Spanish-speaking Latin American countries or areas

http://esupport.sony.com/LA/

❑

For customers in Brazil

http://esupport.sony.com/BR/

Features and options in this section may not be available on your computer.

❑

Computer

❑

System Security

❑

Battery

❑

Built-in Camera

❑

Internet

❑

Networking

❑

Bluetooth Technology

❑

Optical Discs

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Содержание VAIO VGN-Z790DAB

Страница 1: ...N User Guide Personal Computer VGN Z Series ...

Страница 2: ...ernet 54 Using the Network LAN 56 Using the Wireless LAN 57 Using the Bluetooth Function 61 Using Fingerprint Authentication 66 Using the TPM 73 Using Peripheral Devices 82 Connecting a Docking Station 83 Connecting External Speakers or Headphones 91 Connecting an External Display 92 Selecting Display Modes 101 Using the Multiple Monitors Function 103 Connecting an External Microphone 106 Connecti...

Страница 3: ...ling the Built in Storage Device 153 Using Fingerprint Authentication 154 Using the TPM 155 Troubleshooting 156 Computer 158 System Security 166 Battery 167 Built in Camera 169 Internet 171 Networking 173 Bluetooth Technology 176 Optical Discs 180 Display 184 Printing 189 Microphone 190 Speakers 191 Touch Pad 192 Keyboard 193 Floppy Disks 194 Audio Video 195 Memory Stick 199 Peripherals 200 Dockin...

Страница 4: ... the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the 64 bit operating system How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web sites at the fo...

Страница 5: ...ou need Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery discs and more Use my VAIO Access interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO User Guide This manual VAIO R...

Страница 6: ...ific program SmartWi Connection Utility Help Selected models only Information about setting up Bluetooth wireless LAN GPS and wireless WAN functions Features and options may not be available on your computer See the specifications to find out about configuration of your computer To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Util...

Страница 7: ...ponding solutions online For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows operating system For operating ...

Страница 8: ...om the back panel or inside the battery compartment of your Sony VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certified techn...

Страница 9: ...of you 1 Keep your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your...

Страница 10: ...ss level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye...

Страница 11: ...rt up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 12 About the Indicator Lights page 18 Connecting a Power Source page 19 Using the Battery Pack page 20 Shutting Down Your C...

Страница 12: ... those illustrated in this manual due to variations in specifications It may also vary in some countries or areas Front A Built in MOTION EYE camera page 35 B Built in MOTION EYE camera indicator page 18 C Num lock indicator page 18 D Caps lock indicator page 18 E Scroll lock indicator page 18 F LCD screen page 142 G Built in speakers stereo H Keyboard page 31 I Touch pad page 33 J Fingerprint sen...

Страница 13: ...s page 34 E Drive eject button page 34 F Charge indicator page 18 G Disc drive indicator page 18 H Media Access indicator page 18 I WIRELESS indicator page 18 J SD memory card slot page 50 K Memory Stick slot page 43 L WIRELESS switch page 57 page 61 M Built in microphone monaural Your computer supports both the standard size Memory Stick and the Duo size Memory Stick ...

Страница 14: ...14 n N Getting Started Locating Controls and Ports Back A SIM card slot B Battery connector page 20 On selected models only ...

Страница 15: ...hole page 180 D Substitute drive eject button page 36 E HDMI output port 1 page 97 F Hi Speed USB USB 2 0 port 2 page 107 G Monitor port 3 page 93 H Power button Power indicator page 18 1 Functional only when your computer is in SPEED mode 2 Supports high full low speeds 3 Not accessible when your computer is attached to the docking station ...

Страница 16: ...page 19 B Network Ethernet port page 56 C Air vent D ExpressCard 34 slot page 48 E Security slot F Modem port page 54 G Hi Speed USB USB 2 0 port page 107 H i LINK 4 pin S400 port page 109 I Microphone jack page 106 J Headphones jack page 91 Supports high full low speeds ...

Страница 17: ...17 n N Getting Started Locating Controls and Ports Bottom A Docking station connector page 85 B Air vents C Memory module compartment cover page 136 ...

Страница 18: ...PEED mode to provide faster performance Optical disc drive Illuminates while the drive is reading or writing data When the indicator is unlit the optical disc media is not in use Disc drive Illuminates while the built in storage device or the optical disc drive is running to read or write data Do not place the computer into Sleep mode or turn it off when this indicator is lit Num lock Press the Nu...

Страница 19: ... adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend t...

Страница 20: ...he Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Страница 21: ...ted Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Страница 22: ...til it clicks into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony battery packs ...

Страница 23: ...ected with the battery charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 25 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of p...

Страница 24: ...harged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life is short To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out wh...

Страница 25: ... 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and then Battery Charge Functions 3 Click Advanced 4 Click to select the Enable Battery Care Function check box 5 Select the desired maximum charge level 6 Click OK To check the battery charge capacity Follow steps 1 to 3 in To enable the battery care function above and check detailed information If the battery charge cap...

Страница 26: ... battery life just by setting the specific wallpaper as your desktop background To set the battery life conserving wallpaper 1 Click Start All Programs and VAIO Control Center 2 Click Display and then Long Battery Life Wallpaper Setting 3 Click Set Long Battery Life Wallpaper At the confirmation prompt click OK ...

Страница 27: ...ou remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer ...

Страница 28: ...mputer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 29: ...pplications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and Go to VAIO Web Support and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 30: ...d page 33 Using Special function Buttons page 34 Using the Built in Camera page 35 Using the Optical Disc Drive page 36 Using the Memory Stick page 43 Using Other Modules Memory Cards page 48 Using the Internet page 54 Using the Network LAN page 56 Using the Wireless LAN page 57 Using the Bluetooth Function page 61 Using Fingerprint Authentication page 66 Using the TPM page 73 ...

Страница 31: ... and then the m or key or keep pressing the Fn F3 keys Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Toggles among your computer s...

Страница 32: ...s command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 127 Combinations Feature Functions ...

Страница 33: ...the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Sc...

Страница 34: ...e disabled such as a screen saver the power saving modes and system message generation In addition you can use handy functions for the presentation for example displaying a document for quick reference and the mirror image of the external display simultaneously on the computer To bring the computer back into Normal mode press this button once again To change the Presentation mode settings click St...

Страница 35: ...does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera You cannot operate the built in camera with the Microsoft Windows Movie Maker software To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 2 and WebCam Companion 2 2 Click the desired icon in the main wind...

Страница 36: ... Turn on the computer 2 Press the disc drive eject button 1 to open the drive The drive tray slides out If the power supply to the optical disc drive is disabled by the VAIO Power Management it will take a while to eject the drive tray with the drive eject button If the drive eject button does not work try the substitute drive eject button on the optical disc drive The substitute drive eject butto...

Страница 37: ...e disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Страница 38: ...c Combo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your co...

Страница 39: ...ndividual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie pla...

Страница 40: ...ould follow these recommendations Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media You may not be able to play some of Blu ray Disc contents on your computer or the compute...

Страница 41: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Страница 42: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and the desired disc ...

Страница 43: ...phones and other devices Because it is removable it can be used for external data storage Before You Use the Memory Stick The Memory Stick slot on your computer can accommodate both standard and Duo size media and supports Memory Stick PRO Memory Stick PRO Duo and Memory Stick PRO HG Duo with high speed data transfer and large data capacity capabilities For the latest information about the Memory ...

Страница 44: ...d the Memory Stick with the arrow facing upward and pointing toward the slot 3 Carefully slide the Memory Stick into the slot until it clicks into place The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon ...

Страница 45: ...e media directly into the Memory Stick slot without the adaptor you may not be able to remove it from the slot The Memory Stick Micro in an M2 Duo adaptor may not operate properly if it is additionally inserted into a Memory Stick Duo adaptor To remove a Memory Stick Do not remove the Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may t...

Страница 46: ...t contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do...

Страница 47: ...ity MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick with the MagicGate logo to use this feature Except for your personal use it is against the copyright law to use any audio and or image data you recorded without prior consent from the respective copyright holders Accordingly the Memory Stick with such copyrighted data can be used only with...

Страница 48: ...ate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual To insert an ExpressCard module 1 Locate the ExpressCard slot 2 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module does not go into the slot easily remove it gently and verify you are inserting it in the prope...

Страница 49: ... skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module and pull it out of the slot ...

Страница 50: ... among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer supports the following memory cards SD memory card SDHC memory card MultiMediaCard MMC For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Страница 51: ... 2 Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 52: ... Other Modules Memory Cards To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Страница 53: ...s lit If you do you may lose data Do not attempt to insert an memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with major memory cards availab...

Страница 54: ... connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 57 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped wi...

Страница 55: ... a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1 Click Start and Contro...

Страница 56: ...rk administrator Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select which network Ethernet port to use Follow the on screen instructions Do not plug a telephone cable into the network Ethernet port on your computer If the network Ethernet port is connected to one of the telephone lines mentioned ...

Страница 57: ...available on your computer See the specifications to find out about the configuration of your computer The WLAN supports all normal Ethernet connectivity but with the added benefits of mobility and roaming You can still access information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an access point whic...

Страница 58: ... using the 2 4 GHz or 5 GHz band are not available on ad hoc networks On models with the SmartWi Connection Utility Use the SmartWi Connection Utility to set up the wireless LAN function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help On models without the S...

Страница 59: ...networks and authentication WPA2 the second generation of WPA provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Ins...

Страница 60: ...h devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IE...

Страница 61: ...ration of your computer To use the Bluetooth function To use the Bluetooth function you first need to set up the Bluetooth function Be sure to turn on the WIRELESS switch before starting the Bluetooth function On models with the SmartWi Connection Utility Use the SmartWi Connection Utility to set up the Bluetooth function See the SmartWi Connection Utility Help for more information To access this ...

Страница 62: ... in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer with audio output from a connected Bl...

Страница 63: ... with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and is not a malfunction ...

Страница 64: ...on you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain device...

Страница 65: ... PDA a headset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support Be sure to turn on the WIRELESS switch before starting the Bluetooth function...

Страница 66: ...assword page 120 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access page 71 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protected web sites File Safe feature to encrypt decrypt data page 71 With the File Safe feature you can encryp...

Страница 67: ...24 for the detailed instructions To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power on Security feature You can also select the fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints ...

Страница 68: ... n N Using Your VAIO Computer Using Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Страница 69: ... swiping Fingerprint registration may fail if you move your finger too fast or too slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fi...

Страница 70: ...he Password page 114 For detailed information see the help file included with the Protector Suite QL Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature...

Страница 71: ... by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information see the help file included with the Protector Suite QL Using the Application Launcher The application launcher feature is available on your computer for launching your preferred application executable file that is assigned to one of your fingers with a registe...

Страница 72: ...e the registered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt select Cont...

Страница 73: ...form Module TPM is embedded in your computer to provide basic security functions In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Страница 74: ...ed The EFS function has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupDat...

Страница 75: ... the userfolder Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Def...

Страница 76: ...y encrypt them Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Страница 77: ...y 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power on and hard disk pa...

Страница 78: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Страница 79: ... the TPM with the Infineon TPM Professional Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An additional BitLock...

Страница 80: ... key to select Enable and then the Enter key 5 Press the or key to select Boot and then select Enabled for External Device Boot 6 Press the M or m key to select Boot Priority and then the Enter key 7 Press the F5 or F6 key to change the boot device order so that Internal Hard Disk is listed higher than External Device You need to move Internal Optical Drive to the top of the list to recover the co...

Страница 81: ...mputer Using the TPM Updating your BIOS with updating software such as VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Страница 82: ...on the computer Connecting a Docking Station page 83 Connecting External Speakers or Headphones page 91 Connecting an External Display page 92 Selecting Display Modes page 101 Using the Multiple Monitors Function page 103 Connecting an External Microphone page 106 Connecting a USB Device page 107 Connecting an i LINK Device page 109 ...

Страница 83: ...on Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer such as a printer and an external display A docking station is not supplied with your computer and is available as an optional accessory ...

Страница 84: ...rdware malfunctions Simultaneous use of the HDMI output port on your computer and the DVI D port or the MONITOR port on the docking station is not possible A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 88 C UNDOCK button page 88 D DC IN port page 85 E Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 56 F Hi Speed USB USB 2 0 ports 1 page 107 G D...

Страница 85: ... the AC adapter supplied with your computer Do not move your computer while it is attached to the docking station This may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the doc...

Страница 86: ... Peripheral Devices Connecting a Docking Station 5 Slide open the docking station connector cover on the bottom of the computer 6 Align the rear bottom corners of the computer with the guides on the docking station ...

Страница 87: ...87 n N Using Peripheral Devices Connecting a Docking Station 7 Gently push down the computer until it clicks into place 8 Turn on the computer ...

Страница 88: ... lit may result in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your ...

Страница 89: ...E indicator is unlit you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode be sure to take your computer off the docking station Use of the computer while on the docking station may cause unstable ...

Страница 90: ...ton and Undock 2 Make sure that a message balloon appears and the IN USE indicator light turns off Then lift the computer off the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important that you close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get insid...

Страница 91: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Страница 92: ... is in SPEED mode using the NVIDIA video controller the window stating that an external display is detected does not appear when you connect the external display to the computer for the first time To change the display output to the external display press the Fn F7 keys The screen resolution of your external display may change when you switch between the performance modes Connect the power cord of...

Страница 93: ... the docking station are functional only when your computer is in SPEED mode If you connect an HDMI cable to the HDMI output port on your computer or a display cable to the DVI D port on the docking station when your computer is in STAMINA mode a confirmation window appears Follow the on screen instructions to change the performance mode to SPEED mode 1 If necessary plug one end of the display s p...

Страница 94: ...liant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected high quality contents To view the copyright protected contents connect an HDCP compliant monitor to the HDMI output port on your computer or the DVI D port on the docking station If ...

Страница 95: ...n To connect a multimedia computer display The monitor port on your computer is not accessible when the computer is attached to the docking station 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 into the monitor port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug ...

Страница 96: ...96 n N Using Peripheral Devices Connecting an External Display ...

Страница 97: ...output device page 196 The HDMI output port is functional only when your computer is in SPEED mode If you connect an HDMI cable to the HDMI output port when your computer is in STAMINA mode a confirmation window appears Follow the on screen instructions to change the performance mode to SPEED mode 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI ou...

Страница 98: ...an the one provided by Sony is used the image will not be displayed and the audio will not be heard Always use the device driver provided by Sony for updates See the manual that came with your TV for more information on installation and use The HDMI cable carries both video and audio signals ...

Страница 99: ...s in SPEED mode If you connect an HDMI cable to the HDMI output port when your computer is in STAMINA mode a confirmation window appears Follow the on screen instructions to change the performance mode to SPEED mode 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI ...

Страница 100: ...t a projector The monitor port on your computer is not accessible when the computer is attached to the docking station 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 into the monitor port 3 a on the computer or on the docking station 3 Plug an audio cable 4 into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the po...

Страница 101: ...an external display is connected you can select either your computer screen or the connected display to use as the primary monitor If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 103 for more information ...

Страница 102: ...r screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer When using the Intel Graphics Media Accelerator STAMINA mode 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Follow the on screen instructions to change the settings When using the NVI...

Страница 103: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Страница 104: ...electing Performance Modes page 112 Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function Otherwise the computer may not return to Normal mode If you set different colors on each dis...

Страница 105: ... Click Start and Control Panel 2 Click Adjust screen resolution under Appearance and Personalization 3 Right click the number 2 monitor and select Attached 4 Click OK At the confirmation prompt click Yes You can also change one of the S button assignments to activate the Multiple Monitors function with the VAIO Control Center For details on the S buttons see Using Special function Buttons page 34 ...

Страница 106: ...rnal Microphone If you use a sound input device for example to chat over the Internet you need to connect an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 107: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Страница 108: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Страница 109: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Страница 110: ...K cable 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 111: ...ur VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Selecting Performance Modes page 112 Setting the Password page 114 Using the VAIO Control Center page 126 Using the Power Saving Modes page 127 Using the VAIO Power Management page 132 Protecting the Hard Disk page 134 ...

Страница 112: ...splay is detected does not appear when you connect the external display to the computer for the first time To change the display output to the external display press the Fn F7 keys Be sure to close all open applications before changing a performance mode If not you may lose any unsaved data During the switching process your computer screen becomes dark and may temporarily show some noise or flicke...

Страница 113: ...our computer to conserve battery power SPEED mode Uses the NVIDIA video controller to provide faster performance The HDMI output port on your computer and the DVI D port on the docking station are functional only when the computer is in SPEED mode You can find the current performance mode by the indicator lights on either side of the performance selector switch ...

Страница 114: ...t about configuration of your computer Once you have set the power on password you will be prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access The hard disk password provides additional security for the data stored on your built in storage device If you set the hard disk password other ...

Страница 115: ... as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Be sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will...

Страница 116: ...r key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key...

Страница 117: ...ss the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or ke...

Страница 118: ...appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press...

Страница 119: ... user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press th...

Страница 120: ... along with the power on password if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the built in storage device will not be accessible There is NO RESET of this password You will have to replace the built in storage device...

Страница 121: ...he Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alph...

Страница 122: ...r on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears ...

Страница 123: ...isplay the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when the success m...

Страница 124: ... If you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 66 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 ...

Страница 125: ...nge your password 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current pa...

Страница 126: ...file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a standard user Using the VAIO Status Monitor The VAIO Status Monitor utility allows you to check various settings such as the power management settings security settings and current usage of devices in the VAIO Status Monitor window To display the VAIO Status Monitor win...

Страница 127: ... battery power you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is th...

Страница 128: ...ut of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs out of power while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you should save your data frequently To return to Normal mode Press any key Press the power button on your computer If you pre...

Страница 129: ... it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 130: ... your computer for a long period of time place the computer into Hibernate mode To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Sleep mo...

Страница 131: ...than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode You can use the VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Using the VAIO Control Center p...

Страница 132: ...r a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired ...

Страница 133: ...VAIO Power Management Viewer You can view performance with the power plan that was modified with the VAIO Power Management To start the VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer ...

Страница 134: ...lity Activating VAIO HDD Protection To protect your hard disk drive against shock hazards you must first activate the VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center 2 Click Security and Hard Disk Drive Protection Settings 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For mo...

Страница 135: ... module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony Service Center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer may ...

Страница 136: ...ory module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disco...

Страница 137: ...ternal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or l...

Страница 138: ... about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity 6 Remove the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module til...

Страница 139: ...stall only one memory module be sure to use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on...

Страница 140: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 141: ...ing the LCD Screen page 142 Using the Power Source page 143 Handling Your Computer page 144 Handling the Built in Camera page 147 Handling Discs page 148 Using the Battery Pack page 149 Using Headphones page 151 Handling the Memory Stick page 152 Handling the Built in Storage Device page 153 Using Fingerprint Authentication page 154 Using the TPM page 155 ...

Страница 142: ...ent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbin...

Страница 143: ... caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from ...

Страница 144: ...puter or place any objects on top of the computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment n...

Страница 145: ...t and interface cables Otherwise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact an authorized Sony Service Center To find the nearest center or agen...

Страница 146: ...een may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your computer ...

Страница 147: ...t into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a...

Страница 148: ... commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Never af...

Страница 149: ...laced during the life of the product be sure to use a compatible genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs For customers in USA and Canada http www sony com vaio For customers in Latin American countries or areas http www sony net Sony disclaims and shall assume no responsibility in case of any losses or damages arising from The ...

Страница 150: ...ing battery life may become short However this is normal and does not indicate a malfunction because the battery pack will gradually discharge over time even when not in use Connect the AC adapter to your computer and recharge the battery pack before using the computer again You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after fully ch...

Страница 151: ...e a traffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 152: ...y Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them W...

Страница 153: ...e configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Страница 154: ...after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly...

Страница 155: ...laced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the built in storage device before sending your computer for repair The built in storage device may be initialized ...

Страница 156: ...rs in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR Features and options in this section may not be available on your computer Computer page 158 System Security page 166 Battery page 167 Built in Camera page 169 Intern...

Страница 157: ...ng Display page 184 Printing page 189 Microphone page 190 Speakers page 191 Touch Pad page 192 Keyboard page 193 Floppy Disks page 194 Audio Video page 195 Memory Stick page 199 Peripherals page 200 Docking Station page 201 ...

Страница 158: ...UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapte...

Страница 159: ...uter stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears...

Страница 160: ...l the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the battery pack Then reinstall the batt...

Страница 161: ...Properties window display a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if my computer does not accept my password and returns a message Enter Onetime Password If you enter a wrong powe...

Страница 162: ...ot guaranteed What should I do if I cannot remember the power on password If you have forgotten the power on password contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Finding More about Your VAIO Computer page 5 Why doesn t my screen turn off after the automatic turn off time has passed The VAIO original screen saver disables...

Страница 163: ... the or key to select Boot 4 Press the M or m key to select the drive whose boot device order you want to change 5 Press the F5 or F6 key to change the boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer...

Страница 164: ...created upon delivery of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added contents 7 Select No and click Next 8 Follow the on screen instructions...

Страница 165: ... where the data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Страница 166: ...to the Internet to download the updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the lates...

Страница 167: ...e the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced To check the battery charge capacity see To check...

Страница 168: ...page 130 for information on how you can manually activate Hibernate mode How can I conserve battery power when my computer is in Sleep mode The wake function of the Ethernet controller on your computer is enabled at the time of delivery To conserve battery power when the computer is in Sleep mode you need to disable this function Follow these steps 1 Click Start Control Panel Hardware and Sound an...

Страница 169: ...tured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in Camera page 147 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frame...

Страница 170: ...images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfunction...

Страница 171: ...e that the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the M...

Страница 172: ... is not connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is...

Страница 173: ...tatus and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon...

Страница 174: ...slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporaril...

Страница 175: ... result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 173 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access poi...

Страница 176: ...ks best when the devices are within 33 feet 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be foun...

Страница 177: ...the obstructions and or the distance between the two devices on the radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the s...

Страница 178: ...interference Check with facility staff to see if use of the Bluetooth function on the computer is permitted Why can t I use the Bluetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetoo...

Страница 179: ...ort SCMS T content protection you need to connect the device using the Advanced Audio Distribution Profile A2DP Follow these steps 1 Click Start Control Panel Hardware and Sound and Bluetooth Devices 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click to cancel the Connect to a device only if it supports SCMS T content protection check box under...

Страница 180: ...iscs page 148 for instructions What should I do if the drive tray does not open Make sure your computer is on If the power supply to the optical disc drive is disabled by the VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the drive eject button located at the upper right of the keyboard It will take a while to eject the drive tray if the optical...

Страница 181: ...rive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 148 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Right ...

Страница 182: ...e by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code ...

Страница 183: ...ither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recorda...

Страница 184: ... is securely plugged into a power source and turned on and the power indicator light is lit If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 20 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 31 for more infor...

Страница 185: ... Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent it from running successfully Some screen savers have been found to even change the display resolution and colors What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port T...

Страница 186: ...he video memory of your computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the tota...

Страница 187: ...der the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with the VAIO Control Center T...

Страница 188: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Страница 189: ...es from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the E...

Страница 190: ... is turned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Страница 191: ...olume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if my external speakers do not work Check the suggestions in What should I do if I do not hear sound from the built in speakers page 191 Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed...

Страница 192: ... the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If this proc...

Страница 193: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If ...

Страница 194: ...drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk M...

Страница 195: ...into the port on your computer or camcorder Unplug the cable and plug it in once again See Connecting an i LINK Device page 109 for more information How do I turn off the Windows startup sound To turn off the Windows startup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windo...

Страница 196: ... optical output port or headphones jack you need to change the device for sound output The HDMI output port is functional only when your computer is in SPEED mode 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select the desired device for sound output and click Set Default ...

Страница 197: ...m the device connected to a port such as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 196 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 196 2 On the Playback tab select the HDMI or S PDIF icon and click Propert...

Страница 198: ...o select the DTS Audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorde...

Страница 199: ...n files you want to keep 1 Copy the data from the Memory Stick onto your built in storage device to save data or images 2 Format the Memory Stick by following the steps in Formatting a Memory Stick page 46 Can I copy images from a digital camera using a Memory Stick Yes and you can view video clips that you have recorded with Memory Stick compatible digital cameras Why can t I write data to a Memo...

Страница 200: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Страница 201: ...d or connected to the docking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications that are using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station When the battery pack is running out of power you cannot disconnect your computer from the docking station Charge ...

Страница 202: ...trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoint ReadyBoost Internet Explorer Aero Windows Live OneCare and the Windows logo are trademarks or registered...

Страница 203: ... LLC AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners ...

Страница 204: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Страница 205: ... 2009 Sony Corporation n ...

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