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Troubleshooting

Built-in MOTION EYE Camera

The following Q & A entries apply to models with a built-in

MOTION EYE

camera only. See the online specifications to find out whether your model is

equipped with the camera.

Why does the viewer window show no images or poor-quality images?

❑

The built-in

MOTION EYE

camera cannot be shared by more than one software application. If another software

application is using the camera, exit the application before using the built-in

MOTION EYE

camera.

❑

The viewer window may show some noise, for example horizontal streaks, if you view a rapid-moving object. This is
normal and does not indicate a malfunction.

❑

If the problem persists, restart your computer.

Why are captured images poor in quality?

❑

The images captured under the fluorescent light may show reflections of light.

❑

A dark portion in captured images may appear as a noise.

❑

If the lens protection cover is dirty, you cannot take a clear shot. Clean the cover. See

Handling the Built-in MOTION

EYE Camera

(page 154)

Содержание VAIO VGN-SR390

Страница 1: ...N User Guide Personal Computer V G N S R 3 0 0 S e r i e s ...

Страница 2: ... Battery Pack 22 Shutting Down Your Computer Safely 30 Using Your VAIO Computer 31 Using the Keyboard 32 Using the Touch Pad 34 Using the Switch Function 35 Using the Built in MOTION EYE Camera 36 Using the Optical Disc Drive 39 Using the ExpressCard Module 49 Using the Memory Stick 52 Using the SD Memory Card 58 Using the Internet 61 Using the Network LAN 63 Using the Wireless LAN WLAN 65 ...

Страница 3: ...rial Bus USB Device 95 Connecting a Printer 98 Connecting an i LINK Device 99 Customizing Your VAIO Computer 101 Setting the Password 102 Using Fingerprint Authentication 114 Using the Trusted Platform Module TPM 122 Setting Up Your Computer with the VAIO Control Center 132 Using the Power Saving Modes 133 Managing Power with the VAIO Power Management 138 Protecting the Hard Disk 140 Upgrading You...

Страница 4: ... the Battery Pack 157 Using Headphones 159 Handling the Memory Stick 160 Handling the Hard Disk 161 Updating Your Computer 162 Troubleshooting 163 Computer 165 System Security 172 Battery 173 Built in MOTION EYE Camera 175 Internet 178 Networking 180 Bluetooth Technology 183 Optical Discs 187 Display 192 Printing 197 Microphone 198 Mouse 199 Speakers 200 ...

Страница 5: ...5 n N Touch Pad 201 Keyboard 202 Floppy Disks 203 Audio Video 204 Memory Stick 208 Peripherals 209 Docking Station 210 Support Options 211 Sony Support Information 211 Trademarks 215 ...

Страница 6: ...e state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the...

Страница 7: ...problems To go to web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware and software configurations of your VAIO computer To view the online specifications 1 Connect to the Internet 2 Go to the Sony online support web site at the following URLs http esup...

Страница 8: ...bout restoring individual software programs hardware drivers and drive partition s or your entire hard disk drive to the original factory settings To access this on screen guide 1 Click Start and Help and Support 2 Click Use my VAIO 3 Click VAIO Recovery Center User Guide ...

Страница 9: ...lp and Support Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery DVDs and more Use my VAIO Access your VAIO user guide interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information Troubleshoot my VAIO Maintain and troubleshoot your VAI...

Страница 10: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Страница 11: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Страница 12: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 13 About the Indicator Lights page 20 Connecting a Power Source page 21 Using the Battery Pack page 22 Shutt...

Страница 13: ...rts Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Страница 14: ...e 150 E Built in speakers stereo F Keyboard page 32 G Touch pad page 34 H Fingerprint sensor 1 page 114 I WIRELESS switch page 65 J WIRELESS indicator page 20 K Memory Stick slot 2 page 52 L Media Access indicator page 20 M SD memory card slot page 58 1 On selected models only 2 Your computer supports both the standard size Memory Stick and the Duo size Memory Stick ...

Страница 15: ... indicator page 20 B Caps lock indicator page 20 C Scroll lock indicator page 20 D Charge indicator page 20 E Hard disk drive Optical disc drive indicator page 20 F MODE button page 35 G Switch buttons page 35 H SETTING button page 35 ...

Страница 16: ...16 n N Getting Started Back A Battery connector page 22 ...

Страница 17: ...ator page 20 B Manual eject hole page 187 C Drive eject button page 39 D Optical disc drive page 39 E Hi Speed USB USB 2 0 ports page 95 F Network Ethernet port page 63 G Modem port page 61 H Power button Power indicator page 20 Support high full low speeds ...

Страница 18: ...e 94 C Headphones jack page 82 D Air vent E Monitor port 1 page 83 F HDMI output port 2 page 83 G i LINK 4 pin S400 port page 99 H ExpressCard 34 slot page 49 I Security slot 1 Not accessible when your computer is attached to the docking station 2 On selected models only ...

Страница 19: ...19 n N Getting Started Bottom A Air vents B Docking station connector page 76 C Memory module compartment cover page 142 ...

Страница 20: ...en the indicator is unlit the optical disc media is not in use Hard disk drive Optical disc drive Illuminates while the drive is reading or writing data Do not place the computer into Sleep mode or turn it off when this indicator is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indi...

Страница 21: ...Plug the other end of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your co...

Страница 22: ...ack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Страница 23: ...etting Started 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Страница 24: ...s into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony battery packs ...

Страница 25: ... charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 27 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blink...

Страница 26: ...ry pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life is short To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out when the compu...

Страница 27: ...All Programs and VAIO Control Center 2 Click Power Management and then Battery Charge Functions 3 Click Advanced 4 Click to select the Enable Battery Care Function check box in the right pane 5 Select the desired maximum charge level 6 Click OK To check the battery charge capacity Follow steps 1 to 4 in To enable the battery care function above and check detailed information If the battery charge ...

Страница 28: ...fe just by setting the specific wallpaper as your desktop background To set the battery life conserving wallpaper 1 Click Start All Programs and VAIO Control Center 2 Click Display and then Long Battery Life Wallpaper Setting 3 Click Set Long Battery Life Wallpaper At the confirmation prompt click OK ...

Страница 29: ...e battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer ...

Страница 30: ...s described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Страница 31: ...he Touch Pad page 34 Using the Switch Function page 35 Using the Built in MOTION EYE Camera page 36 Using the Optical Disc Drive page 39 Using the ExpressCard Module page 49 Using the Memory Stick page 52 Using the SD Memory Card page 58 Using the Internet page 61 Using the Network LAN page 63 Using the Wireless LAN WLAN page 65 Using the Bluetooth Function page 68 ...

Страница 32: ...e volume keep pressing the Fn F3 keys or press the Fn F3 keys and then the m or key Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output ...

Страница 33: ...and the states of the system and the connected peripheral devices are saved to the hard disk drive and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 133 Combinations Feature Functions ...

Страница 34: ...l be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the l...

Страница 35: ...an change the settings for each mode in the VAIO Mode Switch settings window For detailed information see the help file included with the VAIO Mode Switch Special function button Functions MODE button Toggles among three modes SETTING button Displays the VAIO Mode Switch settings window to change the switch button assignments and the wallpaper assigned to each mode Switch buttons page 15 Execute t...

Страница 36: ...E camera Video conference is possible with the appropriate software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the ...

Страница 37: ...er 4 Click the Capture button below the displayed image The current image in the viewfinder is captured and its thumbnail image is added as a thumbnail in the left pane of the main window When capturing an image in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Companion 2 provides many more fea...

Страница 38: ... displayed image to start movie recording 5 When finished click the Record Video button once again to stop movie recording The first scene of the captured movie is added as a thumbnail in the left pane of the main window When capturing a movie in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Co...

Страница 39: ...ped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out 3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place ...

Страница 40: ...gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Страница 41: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Страница 42: ... 4 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer reco...

Страница 43: ...anufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media record...

Страница 44: ...may damage the optical disc drive Do not strike or shake your computer while the optical disc drive is writing data to a disc Do not plug or unplug the AC adapter while the optical disc drive is writing data to a disc Do not attach or disconnect your computer to or from the docking station optional while the optical disc drive is writing data to a disc ...

Страница 45: ...r it must be connected to the Internet For information on how to connect the computer to the Internet see Using the Internet page 61 The Blu ray Disc playback function is available on selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 41 to find out about the supported disc media Depending on system env...

Страница 46: ...D If the Audio CD window appears click to select an option Copying Files to CDs To copy files to a disc 1 Insert a recordable disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the empty disc folder 3 Close the ...

Страница 47: ... use the software see the help file included with your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Close all running software applications 3 Insert a recordable disc into the optical disc drive 4 If nothing appears on the desktop click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how ...

Страница 48: ... use the software see the help file included with your software Copying Files to Blu ray Disc Media The Blu ray Disc writing function is available on selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 41 to find out about the supported disc media To copy files to a Blu ray Disc media 1 Connect the AC ad...

Страница 49: ...equipped with an ExpressCard 34 slot for transferring data among digital cameras camcorders music players and other audio video devices This slot can accommodate an ExpressCard 34 34 mm wide module only Referred to as the ExpressCard slot and the ExpressCard module in this manual ...

Страница 50: ...ting or removing the ExpressCard module To insert an ExpressCard module 1 Locate the ExpressCard slot 2 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ...

Страница 51: ...ssCard module To remove an ExpressCard module when your computer is off skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module...

Страница 52: ... Stick is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Страница 53: ...ted and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September 2008 However not all the Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection ...

Страница 54: ... with the arrow facing upward and pointing toward the slot 3 Carefully slide the Memory Stick into the slot until it clicks into place The Memory Stick is automatically detected by your system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon ...

Страница 55: ...not force the Memory Stick into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick into the slot Improper insertion of the media may damage both your computer and the media To view the contents on the Memory Stick 1 Click Start and Computer to open the Computer window 2 Double click the Memory Stick icon to view the list of data files saved in the Memory Stick ...

Страница 56: ...data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do not select NTFS from th...

Страница 57: ...es of data may take time to load so make sure the indicator is unlit before removing the Memory Stick To remove a Memory Stick 1 Check that the Media Access indicator light is unlit 2 Push in the Memory Stick toward the computer and release The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Страница 58: ...emory cards that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the high speed data t...

Страница 59: ... Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Страница 60: ...he Media Access indicator light is lit If you do the card or its data may become damaged To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Страница 61: ...ect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN WLAN page 65 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats If your computer is not equipped with a built in modem you need to connect an external mo...

Страница 62: ...phone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet The following procedure applies to models with a built in modem only 1 Click St...

Страница 63: ...the optional docking station and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator Available only via the network Ethernet port on the optional docking station Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select which ne...

Страница 64: ...r If the network Ethernet port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange ...

Страница 65: ...need to pull cables or wires through walls and ceilings The WLAN supports all normal Ethernet connectivity but with the added benefits of mobility and roaming You can still access information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an access point which means that you can communicate with a limited...

Страница 66: ...WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption TKIP Temporal Key Integrity Protocol in addition to user authentication using 802 1X and EAP Extensible A...

Страница 67: ...ommunication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between suc...

Страница 68: ...ices without cables at a range of up to 33 feet 10 meters in an open area To use the Bluetooth function To use the Bluetooth function you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support Be sure to turn on the WIRELESS switch b...

Страница 69: ...our computer Size of file being exchanged Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications a...

Страница 70: ...ion and wireless communication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor pe...

Страница 71: ...ent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain devices such as a mou...

Страница 72: ...ut the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support Be sure to turn on the WIRELESS switch before starting the ...

Страница 73: ...Connecting a Docking Station page 74 Connecting External Speakers page 82 Connecting an External Display page 83 Selecting Display Modes page 90 Using the Multiple Monitors Function page 92 Connecting an External Microphone page 94 Connecting a Universal Serial Bus USB Device page 95 Connecting a Printer page 98 Connecting an i LINK Device page 99 ...

Страница 74: ...a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer such as a printer and an external display A docking station is not supplied with your computer and is available as an optional accessory ...

Страница 75: ...ons Simultaneous use of the HDMI output port on your computer and the DVI D port or the MONITOR port on the docking station is not possible A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 79 C UNDOCK button page 79 D DC IN port page 76 E Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 63 F Hi Speed USB USB 2 0 ports 1 page 95 G DVI D port 2 page ...

Страница 76: ...Use the AC adapter supplied with your computer Do not move your computer while it is attached to the docking station This may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the ...

Страница 77: ...77 n N Using Peripheral Devices 4 Slide open the docking station connector cover on the bottom of the computer 5 Align the rear bottom corners of the computer with the guides on the docking station ...

Страница 78: ...78 n N Using Peripheral Devices 6 Gently push down the computer until it clicks into place 7 Turn on the computer ...

Страница 79: ... in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your computer from t...

Страница 80: ...unlit you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode be sure to take your computer off the docking station Use of the computer while on the docking station may cause unstable operations ...

Страница 81: ... 2 Make sure that a message balloon appears and the IN USE indicator light turns off Then lift the computer off the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important that you close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get inside and damage t...

Страница 82: ...onnect external speakers 1 Plug the speaker cable 1 not supplied into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers Their magnetic field may damage the data on the disks ...

Страница 83: ...either directly to your computer or via the optional docking station To connect a computer display The monitor port on your computer is not accessible when the computer is attached to the docking station The DVI D port on the docking station is functional only on models with the ATI video controller 1 If necessary plug one end of the display s power cord 1 into your display and the other end into ...

Страница 84: ...s compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected high quality contents Note that you need to connect an HDCP compliant monitor to the HDMI output port on your computer if equipped or the DVI D port on the docking station to v...

Страница 85: ...display The monitor port on your computer is not accessible when the computer is attached to the docking station 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the micro...

Страница 86: ...86 n N Using Peripheral Devices ...

Страница 87: ...o the HDMI output port you need to change the device for sound output For the detailed instructions see How do I change the sound output device page 205 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 not supplied to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV config...

Страница 88: ...ed to change the device for sound output For the detailed instructions see How do I change the sound output device page 205 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable not supplied to the HDMI input port on the home theater receiver or surround sound dec...

Страница 89: ...t on your computer is not accessible when the computer is attached to the docking station 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor port 3 a on the computer or on the docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the port ...

Страница 90: ...tc is connected to your computer The procedure for selecting a display depends on the video controller used in the computer See the online specifications for detailed information on the video controller If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 92 for more information ...

Страница 91: ...depending on the type of your external display or projector Before turning on your computer turn on the external display Models with the ATI video controller When the computer has an external display connected you can change the Main Clone setting as follows 1 Click Start All Programs and Catalyst Control Center 2 Click CCC 3 Follow the on screen instructions to change the settings See the help fi...

Страница 92: ... objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function Otherwise the computer may not return to ...

Страница 93: ...Click Display Settings 3 Follow the on screen instructions to change the settings Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function Models with the ATI video controller 1 Click Start and Control Panel 2 Click Adjust screen resolution under Appearance and Personalization 3 Right click the number 2 monitor and select Attached 4 C...

Страница 94: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Страница 95: ...moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Страница 96: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force to the USB port This may cause a malfunction ...

Страница 97: ...he computer to malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disco...

Страница 98: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Страница 99: ...p to 400 Mbps However the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection may not be available depending on the software applications operating system and i LINK compatible devices you use See the manual...

Страница 100: ...omputer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example Your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Страница 101: ...learn how to use and customize the look of your Sony software and utilities Setting the Password page 102 Using Fingerprint Authentication page 114 Using the Trusted Platform Module TPM page 122 Setting Up Your Computer with the VAIO Control Center page 132 Using the Power Saving Modes page 133 Managing Power with the VAIO Power Management page 138 Protecting the Hard Disk page 140 ...

Страница 102: ...ompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access The hard disk password provides additional security for the data stored on your hard disk drive If you set the hard disk password other users will not be able to access the data without knowing the password even if the password protected...

Страница 103: ...t the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Be sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will be charged and your computer may need ...

Страница 104: ...elect Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key to select...

Страница 105: ...key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to selec...

Страница 106: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Страница 107: ...word and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key t...

Страница 108: ...er the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the hard disk drive will not be accessible There is NO RESET of this password You will have to replace the hard disk drive at your own expense and lose all the data originally stored...

Страница 109: ...sk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alphanumeric c...

Страница 110: ...ord 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears 8 Press th...

Страница 111: ... Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when the success message app...

Страница 112: ...ngerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 114 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Clic...

Страница 113: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Страница 114: ...en logging onto Windows Power on Security feature page 119 If you have set the power on password page 103 and or the hard disk password page 108 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access page 120 You can substitute fingerprint authentication for entering information user accounts passwords etc required to ac...

Страница 115: ...r the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly rec...

Страница 116: ...tailed instructions To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power on Security feature You can also select the fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints and Initializ...

Страница 117: ...117 n N Customizing Your VAIO Computer If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Страница 118: ...fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Up to 10 fingerprints can be registered per person Note that up to 21 fingerprints can...

Страница 119: ...age 102 For detailed information see the help file included with the Protector Suite QL Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature If you have ...

Страница 120: ...r folder for protection against unauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information see the help file included with the Protector Suite QL Using the Application Launcher The application launcher feature is avai...

Страница 121: ...stered Fingerprints Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data registered on the fingerprint sensor after erasing the data stored on your hard disk drive To erase the registered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the compu...

Страница 122: ... provides your computer with basic security functions In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access TPMs are defined by Trusted Computing Group TCG and also called security chips See the online specifications to find out whether your model is equipped with the TPM ...

Страница 123: ...l also be replaced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the hard disk drive before sending your computer for repair The hard disk drive may be initialized and...

Страница 124: ...The EFS function has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupData C...

Страница 125: ... userfolder Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default...

Страница 126: ...ncrypt them Sony assumes no liability for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Страница 127: ...s the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key Before enabling the TPM be sure to set the power on and hard disk passwords to protect against unauthorized modification of the TPM configuration If the TPM is en...

Страница 128: ...ional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenance a...

Страница 129: ...l Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An additional BitLocker system partition S drive has been pre c...

Страница 130: ...y to select Enable and then the Enter key 5 Press the or key to select Boot and then select Enabled for External Device Boot 6 Press the M or m key to select Boot Priority and then the Enter key 7 Press the F5 or F6 key to change the boot device order so that Internal Hard Disk is listed higher than External Device You need to move Internal Optical Drive to the top of the list to recover the compu...

Страница 131: ...ur VAIO Computer Updating your BIOS with updating software such as VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Страница 132: ...r To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a st...

Страница 133: ... you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state...

Страница 134: ... next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you should save y...

Страница 135: ...Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Страница 136: ... into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time ...

Страница 137: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Страница 138: ... status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power pla...

Страница 139: ...ement Viewer You can view performance with the power plan that was modified with the VAIO Power Management To start the VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer ...

Страница 140: ...rotection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center 2 Click Security and Hard Disk Drive Protection Settings 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information see the help file included with the software The VAIO HDD Protection is designed to minimize possibilities of dam...

Страница 141: ...u should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications For assistance contact an authorized Sony Service Center To fin...

Страница 142: ...ctrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from ...

Страница 143: ...ents of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F...

Страница 144: ...ry module 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover ...

Страница 145: ...IO Computer 5 Touch a metal object to discharge static electricity 6 Grasp the insulation sheet 1 tab and flip open the sheet The insulation sheet is equipped for module protection Do not pull it so hard as to damage the sheet ...

Страница 146: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 8 Remove the new memory module from its packaging ...

Страница 147: ...odule into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module Do not damage the insulation sheet equipped for module protection 10 Replace the memory module compartment cover 11 Tighten the screws on the bottom of the computer 12 Reinstall th...

Страница 148: ...memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Страница 149: ...dling the LCD Screen page 150 Using the Power Source page 151 Handling Your Computer page 152 Handling the Built in MOTION EYE Camera page 154 Handling Floppy Disks page 155 Handling Discs page 156 Using the Battery Pack page 157 Using Headphones page 159 Handling the Memory Stick page 160 Handling the Hard Disk page 161 Updating Your Computer page 162 ...

Страница 150: ... images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbing the LCD sc...

Страница 151: ...dden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet...

Страница 152: ...n subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to ma...

Страница 153: ... authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 211 Make sure you disconnect the AC adapter and remove the battery pack before cleaning your computer To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD...

Страница 154: ... will appear on the captured images Do not let the direct sunlight get into the lens of the built in MOTION EYE camera regardless of your computer s power state as it may cause the camera to malfunction The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MO...

Страница 155: ...ources of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and put it in a storage case If the floppy disk comes with a label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or da...

Страница 156: ...r alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth...

Страница 157: ...ery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses or damages arising from The use of non genuine Sony battery packs or AC adapters with your VAIO computer The d...

Страница 158: ...alfunction because the battery pack will gradually discharge over time even when not in use Connect the AC adapter to your computer and recharge the battery pack before using the computer again You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced ...

Страница 159: ...ic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Страница 160: ...location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them When using the...

Страница 161: ...ul when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard dis...

Страница 162: ... so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Страница 163: ...r customers in USA http www sony ca support for customers in Canada http esupport sony com LA for customers in Spanish speaking Latin American countries or areas http esupport sony com BR for customers in Brazil Computer page 165 System Security page 172 Battery page 173 Built in MOTION EYE Camera page 175 Internet page 178 Networking page 180 Bluetooth Technology page 183 Optical Discs page 187 D...

Страница 164: ...164 n N Troubleshooting Keyboard page 202 Floppy Disks page 203 Audio Video page 204 Memory Stick page 208 Peripherals page 209 Docking Station page 210 ...

Страница 165: ...ged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Condensation may cause your computer to malfunc...

Страница 166: ... stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears cli...

Страница 167: ...wer button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the battery pack Then reinstall the battery pack to t...

Страница 168: ...operties window display a slower CPU speed than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if Windows does not start and a message appears when I start my computer If you enter a wrong power on password thr...

Страница 169: ...uaranteed What should I do if I cannot remember the power on password If you have forgotten the power on password contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Sony Support Information page 211 Why doesn t my screen turn off after the automatic turn off time has passed The VAIO original screen saver disables the timer sett...

Страница 170: ...e M or m key to select your desired priority under Boot Priority and press the Enter key 5 Press the M or m key to select the device to which you want to assign the priority and press the Enter key 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk dri...

Страница 171: ... data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Страница 172: ...et 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft Corporation To download and install the latest security updates follow these steps Your computer must...

Страница 173: ...ed When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced To check the battery char...

Страница 174: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 136 for information on how you can manually activate Hibe...

Страница 175: ...ation is using the camera exit the application before using the built in MOTION EYE camera The viewer window may show some noise for example horizontal streaks if you view a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent light may show reflections ...

Страница 176: ... the CPU performance Why does movie playback show dropped frames when my computer is running on the battery The battery pack is running out of power Connect your computer to an AC power source Why do the images captured by the built in MOTION EYE camera flicker This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter spe...

Страница 177: ... does not indicate a malfunction What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE camera If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting To change the se...

Страница 178: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Страница 179: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Страница 180: ... and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on t...

Страница 181: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily over...

Страница 182: ...t in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 180 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see...

Страница 183: ...ected device is also connected to other devices it may not appear in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to commun...

Страница 184: ...d this computer check box The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device you want to communicate with is already communicating with another Bluetooth device it may not be found ...

Страница 185: ... device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment Why can t I use the services supported by the connected Bluetooth device Connection is only possibl...

Страница 186: ...onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to log off before switching users To log off your system click Start the arrow next to the Lock button and Log Off Why can t I exchange business card data with a mobile phone The business car...

Страница 187: ...e optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 156 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and select Eject If none of the above options work inse...

Страница 188: ...ed to clean the disc see Handling Discs page 156 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Right click the volume icon on the taskbar and click Ope...

Страница 189: ...ing the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code is compatib...

Страница 190: ...d install the updates on the computer it must be connected to the Internet For information on how to connect the computer to the Internet see Using the Internet page 61 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop using the keyboard If you are using a CD R RW disc with an...

Страница 191: ...d out the type of your optical disc drive and then Reading and Writing Optical Discs page 41 to find out about the supported disc media Make sure your optical disc drive supports the Blu ray Disc writing function The DVD RW R DL RAM drive does not support it BD R Disc media are not rewritable You cannot add or erase data to or from the BD R Disc media ...

Страница 192: ... installed properly and is charged See Using the Battery Pack page 22 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 32 for more information What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port This Q A entry applies to models with the ...

Страница 193: ...deo memory of your computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the total amo...

Страница 194: ... returns to Normal mode from Sleep or Hibernate mode To save your preference for the brightness follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for br...

Страница 195: ...attery power To save your preference for the brightness follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Change when the computer sleeps under Power Options 4 Click Change advanced power settings 5 Scroll down the list and double click ATI Graphics Power Settings 6 Double click ATI PowerPlay Settings 7 Change the current option for On battery to Maximum Perform...

Страница 196: ... for changing the options to detect the external display Then use the Fn F7 keys to change the display output How do I run Windows Aero This Q A entry applies to selected models only To run Windows Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows A...

Страница 197: ...rom a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click the Ports tab 5 Click to cancel the Enabl...

Страница 198: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Страница 199: ...to close the application window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to ...

Страница 200: ...e Fn F4 keys to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has...

Страница 201: ...window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If ...

Страница 202: ... change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If the N...

Страница 203: ... Wait for the indicator light on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sur...

Страница 204: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Страница 205: ...to change the device for sound output Your computer may not be equipped with the HDMI output port See the online specifications to find out whether your computer is equipped with the HDMI output port 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select the desired device for sound output and click...

Страница 206: ... device if you want to hear sound from the device connected to a port such as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 205 If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 205 2 On the Playback tab select the ...

Страница 207: ... Click the Supported Formats tab 6 Click to select the DTS Audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a case cancel the DTS Audio and Dolby Digital check boxes Why do sound interruptions and or dropped frames occur when I play high definition videos such as those reco...

Страница 208: ...n To format a Memory Stick page 56 Why can t I save music files onto my Memory Stick Copyright protected music can only be checked out to the Memory Stick with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital camera using...

Страница 209: ...et Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a dev...

Страница 210: ...ng such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station When the battery pack is running out of power you cannot disconnect your computer from the docking station Charge the battery pack or shut down the computer and then try again Be sure to return to the originally logged on user before disconnecting your computer from the ...

Страница 211: ... the help menu for the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered problems Type a description of the probl...

Страница 212: ...re and security information is posted on the support web site Click the VAIO Update notice to open the VAIO Support web site and view the information 6 Program Support You can view detailed information on the software products preinstalled on your computer through Help and Support Click Start Help and Support Use my VAIO and Software Information ...

Страница 213: ...rner of the display on the computer 2 Your computer s serial number You can find it on the back or bottom of the computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem In order to contact a Sony technical support represen...

Страница 214: ... 02 754 6333 from mobile phones Colombia 358 1251 in Bogota 01 8000 94 00 11 Mexico 5002 9819 in Mexico City 01 800 759 7669 in other cities Panama 800 2050 800 7669 800 SONY Peru 0 801 1 7000 511 6100 Venezuela 0 800 1 SONY 00 0 800 1 7669 00 ...

Страница 215: ...tered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoint ReadyBoost Internet Explorer Aero Windows Live OneCare and the Windows logo are trademarks or regi...

Страница 216: ...red trademarks of HDMI Licensing LLC ENERGY STAR and the ENERGY STAR mark are registered U S marks All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners ...

Страница 217: ... 2009 Sony Corporation n ...

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