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Getting help
51
Getting help
This section describes how to get help and support from Sony, as well as troubleshooting tips for your
computer.
Sony's support options
Sony provides several support options for your computer.
Printed documentation supplied with your VAIO desktop
The
Customer Guide,
explaining how to start your computer and use the basic functions. This guide
also gives you the information you need to access VAIO-Link.
The
Getting Started
brochure
,
giving you a list of the items in the box and a summary of the bundled
applications.
Your
Sony Guarantee conditions;
A
Safety Regulations Guide
for your information.
Online user guides supplied with your documentation CD-ROM
The
Hardware Guide
explains how to use your computer and connect peripheral devices. It contains a
list of specifications of your computer and accessories.
The
Software Guide
lists the pre-installed software titles and explains how to use the utility programs
and perform basic computer tasks.
The
Customer Service Guide
gives you complete information on the VAIO-Link Services.