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Getting Help
Troubleshooting
Sony
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80
The message
Save configuration changes and exit now?
appears.
8
Check that
[Yes]
is selected, then press the
Enter
key. The computer will restart.
My computer does not shut down
It is best to shut down your computer using the
Shut Down
command on the
Windows
®
Start menu. Using other methods, including those listed here, may result in
loss of unsaved data. If the
Shut Down
command does not work properly, follow these
steps:
Restart the computer by pressing
Ctrl + Alt + Delete
and by choosing
Shut Down
.
If this does not work, press the power button and hold it for at least four seconds,
this turns off the power.
Unplug the computer from the AC adapter and remove the battery pack from your
computer.
My computer
locks up
If you suspect one application is locking your system, you can try to stop it. To do
this, press
Ctrl+Alt+Delete
once, click
Task Manager
, select the application or the
process that you think is locking your system in the list, and then click
End Task
.
If the above method does not work or you do not know which application is
locking your system, try restarting the computer. On the Windows
®
taskbar, click
the
Start
button, click
Shut Down
, and then select
Shut down
in the list and click
OK
.
If the above method does not work, press the power switch and hold it for at least
four seconds. This turns off the power.
If your computer locks up while playing a CD-ROM, stop the CD-ROM, and
shutdown the computer by pressing
Ctrl+Alt+Delete
, and then click
Shut Down
.