Sony
Notebook U
s
er Guide
Getting help
93
About the MOTION EYE camera
There is a vertical line when shooting a bright subject with a dark background using MOTION EYE
This is a phenomenon called “smear”. It is not a malfunction.
The image in the view finder of Smart Capture is rough
If you are shooting a subject in rapid movement, there may be a gap. This is not a malfunction.
The images captured with MOTION EYE are not clear
❑
Shooting under fluorescent light may result in reflections.
❑
Red or green noises may occur if the captured images include dark parts.
❑
Check that the lens of the MOTION EYE is clean.
❑
Use the focus ring to adjust.
There are picture gaps and sound gaps when importing video images
Gaps may occur based on the effect settings in
Smart Capture Premium
.
The MOTION EYE does not show any images
❑
Check that other software such as
Smart Capture Premium
does not use the MOTION EYE.
❑
Depending on monitor mode, color palette and other causes, the video memory is running out and the
camera image is not displayed. Reduce the color palette or monitor resolution.
❑
Start the camera setting utility and select
Default
.
❑
If the above countermeasures do not work, restart the computer.