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Error/Warning Messages
67
Error/Warning Messages
There are two kinds of messages: error messages and
warning messages. This section lists these messages
together with their possible causes and remedies. Note
the messages and act accordingly.
Error Messages
If a problem occurs, the ALARM lamp lights in orange
and an error message stating the problem appears on the
monitor and in the printer window display.
In the error message introduced in the following tables,
“nn” indicates the number or symbol displayed in the
actual message.
Error message
Possible causes and remedies
On the video monitor
On the printer window display
SET RIBBON
SET RIBBON
There is no ink ribbon loaded.
t
Load the ink ribbon and paper. (See pages 14 and 17.)
SET PAPER
RIBBON REMAIN nn
SET PAPER
RIBBON REMAIN nn
•
Paper has been exhausted.
t
Load the paper. (See page 17.) Also, replace the ink
ribbon.
•
There is no paper tray loaded.
t
Install the paper tray. (See page 17.)
SET RIBBON AND PAPER
SET RIBBON
SET PAPER
There are neither ink ribbon nor paper are loaded.
t
Load the ink ribbon and paper. (See pages 14 and 17.)
REMOVE PRINTS
REMOVE PRINTS
The maximum number of printouts has accumulated on the
paper tray.
t
Remove the printouts. Printing starts again.
REMOVE PAPER TRAY
REMOVE PAPER
TRAY
The paper jams around the paper tray.
t
Remove the paper tray and pull out any jammed paper.
(See page 70.)
RIBBON END
RIBBON END
The ink ribbon has been exhausted.
t
Replace the old one with a new ink ribbon. (See page 14.)
(The ink ribbon cannot be reused.) In this case, if the
white paper is ejected. Discard this paper.
CLOSE FRONT DOOR
CLOSE
FRONT DOOR
The front door is open.
t
Close the front door.
CHECK RIBBON
CHECK RIBBON
An ink ribbon that can not be used with this printer has been
loaded.
t
Load the appropriate ink ribbon. (See page 65.)
CHECK RIBBON nn
CHECK RIBBON nn
•
The ink ribbon has torn.
t
Repair the torn ink ribbon. (See page 17.)
t
When this message appears even though the ink ribbon is
not torn, contact your Sony service facility or your Sony
dealer to clear the error status.
CHECK PAPER:LOAD nn
CHECK PAPER nn
LOAD
Paper has jammed inside the printer.
t
Remove any jammed paper from the printer. (See
page 70.)
CHECK PAPER: EJECT nn
CHECK PAPER nn
EJECT
MECHA TROUBLE:HEAD nn
MECHA TROUBLE nn
HEAD
Some trouble occurs in the printer.
t
Turn off the printer once. Then turn on the printer again
and try to operate the printer.
If the error message appears again, contact your Sony
service facility or your Sony dealer to clear the error
status.
MECHA TROUBLE: PROCESS nn
MECHA TROUBLE nn
PROCESS
MECHA TROUBLE: SENSOR nn
MECHA TROUBLE nn
SENSOR
NO MEMORY STICK
NO MEMORY STICK
There is no Memory Stick inserted.
t
Insert the Memory Stick.