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SOV32

Basic Manual

Preface

Thank you for buying "Xperia

 Z5" (simply called the "product" 

from here on). 
Before using the product, read "Basic Manual" (this manual) 
and "

取扱説明書(詳細版)

 (Full Instruction Manual)" 

(Japanese) to ensure safe use and handling.

Packaged items

Before your start using the product, make sure that you have 
all the following packaged with the product.

The following items are not included in the package.

microSD memory card

AC adapter

Earphones

Desktop holder

microUSB cable

Xperia

 Z5

*1

Sony Mobile TV antenna cable 02 

02SOHSA

*1 Including warranty

取扱説明書

 (Instruction Manual) (Japanese)

Xperia

 Z5

のご利用にあたっての注意事項

 (Cautions on using 

Xperia

 Z5) (Japanese)

設定ガイド

 (Setting Guide) (Japanese)

Information

Purchase a specified charger (sold separately).

The battery is built into the product.

Illustrations used in this manual are just images for explanations. 
They may be different from actual ones.

About Operating Instructions

Basic Manual (this manual)

Handles only basic operations for main features.
For detailed descriptions on various functions, refer to the 
"Basic Manual" (Japanese) app installed on the product or "

扱説明書(詳細版)

 (Full Instruction Manual) (Japanese)" 

available on the au homepage.

http://www.au.kddi.com/support/mobile/guide/manual/

Company names and product names referred to in this 
manual are trademarks or registered trademarks of 
respective companies. The TM, ® marks may be omitted in 
this manual.

"Basic Manual" (Japanese) app

This product allows you to use the "Basic Manual" (Japanese) 
app on the product to confirm detailed operational 
procedures.
Certain functions can be directly activated from the app 
screens on which their operations are described.

From the Home screen, [

]

[

お客さまサポート

 

(Customer support)]

[Basic Manual] (Japanese)

When you activate for the first time, follow the onscreen 
instructions to download and install app.

For Those Requiring an English Instruction Manual

You can download the English version of the instruction 
manual from the au homepage (available in approximately 
one month after the product is released). 

Download URL: 
http://www.au.kddi.com/english/support/manual/

Regarding notations used in this document

In this manual, keys (key icons) are represented by 
simplified illustrations such as 

b

h

n

O

k

.

Operations of tapping menu items/icons/buttons on the 
screen etc. are indicated as [(name of the item etc.)].

Screen illustrations shown in this manual may look different 
from the actual screens. In some cases, minor details or a 
part of a screen may be omitted.

In this manual, "microSD

 memory card", "microSDHC

 

memory card" and "microSDXC

 memory card" are 

abbreviated as "microSD memory card" or "microSD".

All of the indicated amounts exclude tax unless otherwise 
specified.

"The Company" as appears in the manual refers to the 
following companies: 
Sold by: KDDI CORPORATION, OKINAWA CELLULAR 
TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Inc.

Using au 

災害対策

 (au Disaster Countermeasure)

It is an app which allows you to use 

災害用伝言板

 (Disaster 

Message Board) service, 

緊急速報メール

 (Emergency Rapid 

Mail) service that distributes 

緊急地震速報

 (Earthquake Early 

Warning), 

災害・避難情報

 (Disaster and Evacuation Information) 

and 

津波警報

 (Tsunami Warning), 

災害用音声お届けサービス

 

(Disaster Voice Messaging Service), and 

災害関連情報

 (Disaster 

related information).

1

From the Home screen,  [

]

[

お客さまサポート

 (Customer 

support)]

[au

災害対策

 (au Disaster Countermeasure)]

au

災害対策

 (au Disaster Countermeasure) menu appears.

An agreement screen regarding the use or an initial setting 
screen appears for the first time you activate this program. 
Follow the onscreen instructions.

Using 

災害用伝言板

 (Disaster Message Board)

Disaster Message Board service enables you to register information of 
well-being from an area of distress via LTE NET in case of large-scale 
disaster such as earthquake with a seismic intensity of over 6 lower.

1

au

災害対策

 (au Disaster Countermeasure) menu

[

災害

用伝言板

 (Disaster Message Board)]

Information

To register information of well-being, E-mail address 
(

ezweb.ne.jp) is required. Set up E-mail address beforehand.

Using 

緊急速報メール

 (Emergency Rapid Mail)

Emergency Rapid Mail is a service that distributes Earthquake 
Early Warning or Tsunami Warning delivered from the 
meteorological bureau or Disaster and Evacuation Information 
delivered from the government or local public organization to all 
au cell phones in specified areas simultaneously.
When you receive Earthquake Early Warning, ensure your 
safety and take proper action according to the situation 
around you. When you receive a Tsunami Warning, draw away 
from sea coast immediately and evacuate to safe place such 
as upland or well-built high building.

1

au

災害対策

 (au Disaster Countermeasure) menu

[

緊急

速報メール

 (Emergency Rapid Mail)]

Information

Reception of Emergency Rapid Mail is notified by a special warning 
tone and vibration. It is not possible to change the warning tone.

*Earthquake Early Warning is notified by warning tone and voice 

sound ("

地震です

" (It is an earthquake)), and vibration.

The warning tone does not sound when receiving 
Emergency Rapid Mail during a call.

Earthquake Early Warning may not arrive before strong 
tremors in areas near the epicenter.

Tsunami Warning is a major tidal wave/seismic sea wave 
notification delivered from the meteorological bureau to the 
area including target coast.

Disaster and Evacuation Information is a service that 
distributes bulletins concerning residents' safety including 
evacuation advisories, evacuation orders and other 
warnings issued by the national and local governments.

The service is available only in Japan (it cannot be used overseas).

No information fee or communication charge is required for 
receiving Emergency Rapid Mail.

KDDI is not liable for damages suffered by customers 
resulting from the service's information, lack or delay in the 
information caused by transmission or system breakdowns, 
or other events that are outside the responsibility of KDDI.

Refer to the Japan Meteorological Agency web page for details 
about distribution of Earthquake Early Warning.

http://www.jma.go.jp/

You cannot receive Emergency Rapid Mail when your cell 
phone is turned off.

Emergency Rapid Mail may not be received if you are in a 
place where signal does not reach even in the service area 
(e.g. in a tunnel, basement) or in a place with a poor reception.

You cannot receive the Emergency Rapid Mail that the 
reception is failed.

This delivery system is different from Earthquake Early 
Warning provided through TV, radio, or other communication 
procedures, which means that the time the Earthquake Early 
Warning arrives may vary.

Information from someplace other than your current location 
may be received.

Using 

災害用音声お届けサービス

 (Disaster Voice 

Messaging 

S

ervice)

Disaster Voice Messaging Service is a service which allows 
you to record your voice using smartphone and send 
someone you want to inform your well-being in case of a 
large-scale disaster.

1

au

災害対策

 (au Disaster Countermeasure) menu

[

災害用

音声お届けサービス

 (Disaster Voice Messaging 

S

ervice)]

Information

To use Wi-Fi

®

, initial settings via 4G (LTE/WiMAX 2+) network 

is required.

Voice message can be recorded for up to 30 seconds.

Voice messages cannot be saved or played if the product 
does not have available memory.

Using 

災害関連情報

 (Disaster related information)

You can check history of Disaster and Evacuation Information 
delivered by local government, disaster related information 
portal, etc.

1

au

災害対策

 (au Disaster Countermeasure) menu

[

災害関

連情報

 (Disaster related information)]

Follow the 

onscreen instructions

Getting Ready

Names and functions of parts

a

Headset connection 
terminal

b

Second microphone

*1

:

Reduces noise to make 
easy to listen

c

Notification LED

d

Front camera

e

Earpiece/Speaker

f

Proximity/Light sensor:
Switches touch panel on 
and off to prevent from 
erroneous operation 
during a call/Auto-control 
for display brightness

g

Display (Touch panel)

h

Microphone/speaker

i

O

Power key/Screen 

lock key/Fingerprint 
sensor 

j

Volume key/Zoom key

k

k

Camera key

l

Camera lens

m

GPS/Built-in antenna

*2

n

Wi-Fi

®

/Bluetooth

®

 antenna part

*2

o

Flash/Photo light

p

mark

q

au Nano IC Card 04

r

Back cover

*3

s

Wi-Fi

®

 antenna

*2

t

Nameplate

*4

u

Built-in antenna

*2

v

Strap hole

w

microUSB connection 
terminal

x

microSD memory 
card/au Nano IC Card 
04 slot

*1 Do not jab with a sharp object such as a needle. Doing so may 

cause a fault.

*2 The antenna is built in. Covering around the antenna by the 

hand may affect the quality of call/communication.

*3 Back cover is not removable. Removing so forcibly might cause 

damage or a fault. Also, battery is built into the main unit and 
not removable by customers.

*4 Do not remove the nameplate with stickers of CE mark, FCC ID 

and IMEI information printed.

au Nano IC Card 04

Your phone number etc. is recorded in the au Nano IC Card 04.
The product is compatible only 
with au Nano IC Card 04. You 
cannot use the product with an IC 
card other than au Nano IC Card 
04.

Attaching/removing the au Nano IC Card 04

Before attaching/removing the microSD memory card, make 
sure to turn off the product.

Attaching the au Nano IC Card 04

1

Open the micro

S

D memory card/au Nano IC Card 04 slot 

cover while hooking the groove with your fingernail

2

Hook the projection of the tray with your fingernail to 
slide the tray straight out, then remove the tray from the 
product

3

S

et au Nano IC Card 04 into the tray with IC (metal) part 

facing up

Pay attention to the orientation of notch.

4

Insert the tray with the card into the main unit and then 
press it all the way

Pay attention to the direction of inserting tray.

5

Close the micro

S

D memory card/au Nano IC Card 04 

slot cover, press it firmly to ensure that there are no 
gaps between the cover and the main unit

Removing au Nano IC Card 04

1

Open the cover while hooking the groove of micro

S

memory card/au Nano IC Card 04 slot cover with your 
fingernail

2

Hook the projection of the tray with your fingernail to 
slide the tray straight out, then remove the tray from the 
main unit

3

Remove au Nano IC Card 04 out of the tray, insert the 
tray into the main unit and then press it all the way

Pay attention to the direction of pushing the tray.

4

Close the micro

S

D memory card/au Nano IC Card 04 

slot cover, press it firmly to ensure that there are no 
gaps between the cover and the main unit

Information

Note the following points, otherwise handling the au Nano IC 
Card 04 may cause malfunction or damage.

Do not touch the IC (metal) part of the au Nano IC Card 04.

Insert in the correct direction.

Do not use force to attach or remove.

Do not lose the au Nano IC Card 04 after it has been 
removed.

Do not insert au Nano IC Card 04 with conversion adapter 
attached. Doing so may cause a fault.

Attaching/Removing micro

S

D memory card

Before attaching/removing the microSD memory card, make 
sure to turn off the product.

Attaching micro

S

D memory card

1

Open the micro

S

D memory card/au Nano IC Card 04 slot 

cover while hooking the groove with your fingernail

2

Hook the projection of the tray with your fingernail to slide 
the tray straight out, then remove the tray from the product

3

S

et micro

S

D memory card into the tray with IC (metal) 

part facing up

4

Insert the tray with the cards into the main unit and 
press it all the way

Pay attention to the direction of inserting the tray.

5

Close the micro

S

D memory card/au Nano IC Card 04 

slot cover, press it firmly to ensure that there are no 
gaps between the cover and the main unit

Information

Insert a microSD memory card in the appropriate direction. 
Inserting a microSD memory card forcefully into the slot 
could result in failure to remove the microSD memory card 
or damage.

Do not touch the terminal of the microSD memory card.

Removing micro

S

D memory card

1

Open the micro

S

D memory card/au Nano IC Card 04 

slot cover while hooking the groove with your finger

2

Hook the projection of the tray with your fingernail to 
slide the tray straight out, then remove the tray from the 
product

3

Remove the micro

S

D memory card out of the tray, 

insert the tray into the main unit and then press it all the 
way

Pay attention to the direction of inserting the tray.

4

Close the micro

S

D memory card/au Nano IC Card 04 

slot cover, press it firmly to ensure that there are no 
gaps between the cover and the main unit

Charging

When you purchase your product, the internal battery is not 
fully charged. Charge the battery before use.

Information

When the charging starts, notification LED lights according to 
the battery level. To check the battery level, see the status bar in 
the top of the Home screen. Alternatively, from the Home screen, 
[

]

[Settings]

[About phone]

[Status] and see "Battery 

level". 

When you start charging with the product powered off, the 
power turns on even though operation is not available. Follow 
the instructions of each airline or medical facility for the use of 
cell phones on their premises.

It may take longer to complete for charging with a PC or 
while using the camera function.

c

d e

f

i

j

k

a b

g

h

x

l

n

q

r

u

m

s

t

o

p

v

w

IC (metal) part

Front

Back

au Nano IC Card 04

Tray

Projection

Tray

IC

Notch

Tray

Tray

IC (metal) part of microSD memory card

Tray

Charging with the AC Adapter

Charging with Common AC Adapter 05 (sold separately) is 
explained.

1

Insert the microU

S

B plug of Common AC Adapter 05 (sold 

separately), with the engraved side (

) facing up, straight 

into the microU

S

B connection terminal of the product

2

Insert the power plug of Common AC Adapter 05 (sold 
separately) into an outlet

Notification LED lights on the product.

3

When charging is complete, remove the microU

S

B plug of 

Common AC Adapter 05 (sold separately) from the product

4

Remove the power plug of Common AC Adapter 05 
(sold separately) from the outlet

Charging with the DC Adapter

You can charge from cigarette lighter socket in a car by using 
Common DC Adapter 03 (sold separately). For details, refer to 
instruction manual of Common DC Adapter 03 (sold 
separately).

Charging with a PC

The followings describe charging procedure by connecting 
the product to chargeable USB port on a PC using microUSB 
cable 01 (sold separately).

1

Insert the microU

S

B plug of microU

S

B cable 01 (sold 

separately), with the engraved side (

) facing up, 

straight into the microU

S

B connection terminal of the 

product

2

Insert the U

S

B plug of microU

S

B cable 01 (sold 

separately) into the U

S

B port of a PC

Notification LED lights on the product.
When a confirmation screen for software installation 
appears on the product, tap "SKIP" or "INSTALL".

3

When charging is complete, remove the microU

S

B plug 

of microU

S

B cable 01 (sold separately) from the 

product and close the microU

S

B connection terminal 

cover firmly

4

Remove the U

S

B plug of microU

S

B cable 01 (sold 

separately) from the U

S

B port of the PC

Turning on (Initial settings)

Turning the power on

1

O

 (over 1 sec)

The product vibrates and after a while the lock screen 
appears.
When you turn on the product for the first time, follow the 
onscreen instructions to set the initial settings.

2

S

wipe (flick) the screen up

Turning the power off

1

O

 (over 1 sec)

2

[Power off]

Information

Press 

O

 (over 1 sec) 

u

 Long-touch "Power off" 

u

 [OK] 

to restart the product in safe mode (a function that enables 
to start the product in a status equivalent to the status at the 
time of purchase).

Force-quitting

1

Open the micro

S

D memory card/au Nano IC Card 04 slot 

cover while hooking the groove with your fingernail, 
press the OFF button (yellow) with a fine-tipped object 
for approximately three seconds, and release your finger 
after it vibrates three times

Information

Pressing the OFF button (yellow) by a sharp object such as 
needle may cause malfunction.

Alternatively, press and hold 

O

 and upper part of the 

volume key at the same time for approximately three 
seconds, and release your finger after it vibrates three times.

Initial settings

When you turn on the product for the first time, follow the 
onscreen instructions to set language, functions, service, etc. 
For details, refer to "Setting Guide".

Information

To change the language later, from the Home screen, [

[

設定

 (Settings)]

[

言語と入力

 (Language & input)]

[

地域/言語

 (Language)]. To make settings for au service 

etc., from the Home screen, [

]

[Settings]

[au Settings Menu]

[au Easy Setting].

S

etting 

S

creen lock

When the screen lock is set, the backlight turns off to avoid 
the keys and touch panel from false operations.
When the specified time elapses, the product's screen 
backlight turns off automatically and screen lock is activated.

1

While the screen is displayed, 

O

Unlocking screen

The lock screen appears when turning the power on or the 
screen backlight on by pressing 

O

.

1

S

wipe (flick) the screen up on the lock screen

Information

On the lock screen, swipe "

" or "

" to activate "Phone" 

app or "Camera" app, respectively.

Basic Operation

Key icons

The followings are the main functions of 

b

h

n

 

keys located at the bottom of the screen.

Using the touch panel

The display of the product is a touch panel operated by 
touching it with your finger.

Tap/Double-tap

Tap: Gently touch a screen and then immediately release your 
finger. Double tap: Touch the same position twice.

Long-touch

Keep touching an item with your finger.

S

lide

While your finger is gently touching the screen, trace it to the 
desired direction to move over.

Flick (swipe)

Operate the screen by quickly moving (flicking) your finger 
up/down or left/right.

Pinch

Touch the screen with two fingers and widen (pinch-out) or 
narrow (pinch-in) the fingers' distance.

Drag

Keep touching an item or icon, trace it to the desired direction 
to move.

Home screen

Home screen consists of multiple screens. Slide or flick left or 
right to move to the adjacent screen. Tap 

h

 to return to the 

Home screen any time.

a

Google Search

b

Widgets

c

Shortcuts (Apps)

d

Home screen position
Indicates which screen of the 
several Home screens you are 
in.

e

Wallpapers

f

Folders (Google, 

基本機能

 

(Basic functions))

g

Apps key

Adding to Home screen/Editing Home screen

You can change wallpaper or theme of the Home screen and 
add/delete/move shortcuts of apps, widgets, folders, etc. on 
the Home screen.

1

Long-touch an area of the Home screen where no icons 
are displayed

Notification 
LED

microUSB 
plug

microUSB 
connection 
terminal

100V AC 
outlet

Common AC adapter 05 
(sold separately)

OFF button (yellow)

Groove

b

Back

Return to the previous screen. Close a dialog 
box, menu, or the Notifications panel.

h

Home

Display the Home screen.
Long-touch and drag it to "

" to activate 

"Google" app.

n

Recently 
used apps

Display recently used apps on a list and 
activate or end them from the list. Also, you can 
use small apps.

b

h

n

Slide

Pinch

Flick (swipe)

a

b

d

c

c

f

e

c
g

b

c

d

e

f

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k

l

m

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