Getting Help
Troubleshooting
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About Digital Video Captures and DVgate
While I'm recording images to a digital video device using DVgate, my system displays the
message
Failed to record to DV deck,Please check deck's power status, cable
connection…
Close all open applications and restart your computer. Frequent recording of images
to a digital video device while using DVgate sometimes causes this to occur. For more
information on DVgate, see the DVgate online help.
About the display
My LCD does not display anything
Check that the computer is plugged into a power source and that it is turned on.
Check that the power indicator on the front panel of the computer is on.
Check that the battery packs are inserted properly and that they are charged.
Adjust the brightness of the LCD.
The computer may be in LCD (video) standby mode. Press any key to activate the
display.
The screen image on my external display is not centered or sized properly
Use the controls on your external display to adjust the image. Please refer to the
manual supplied with your display for more information.