Sony
Notebook U
s
er Guide
Getting help
87
I cannot play a DVD-ROM
❑
If a region code warning appears when you are using the DVD player, it could be that the DVD-ROM you
are trying to play is incompatible with the DVD-ROM drive on your notebook. The region code is listed
on the packaging of the disc.
❑
If you hear sound but cannot see a picture, your computer's video resolution may be set too high. For
best results, change the resolution in the Windows
®
Control Panel
-
Display
-
Settings
to a lower
resolution.
❑
If you see a picture but cannot hear any sound, check all of the following:
❑
Make sure the mute setting is off on your DVD player.
❑
Check the master volume setting of the
Audio Mixer
. If you have connected speakers externally,
check the volume settings of your computer speakers and check the connections between your
speakers and the computer.
❑
In the
Device Manager
, check that the correct drivers are installed properly. To display the
Device
Manager
, click
Start
, (Windows
®
2000: click
Settings
) and select
Control Panel
. Double-click the
System
icon. On the
Hardware
tab, click the
Device Manager
button.
❑
A dirty or damaged disc may cause the computer to 'hang' while it tries to read the disc. If necessary,
reboot the computer, remove the disc and then check that it is not dirty or damaged.
✍
On your computer, the default DVD region code is 2. Do not change this setting using the Region Code Change function in Windows
®
, or using any
other software applications. System malfunctions originating from the user changing the DVD region code, are beyond the scope of your warranty
and will result in service charges for repair.
My USB floppy disk drive cannot write to a floppy disk
❑
The floppy disk is write-protected. Disable the write-protect feature or use a floppy disk that is not write-
protected.
❑
Check that the disk is properly inserted into the floppy disk drive.
❑
Your disk may be corrupt. Try to insert another floppy disk.
