Digital Music Player
NW-E393/E394/E395
Content such as music cannot be transferred from the computer to your Walkman.
Check that the USB connection to the computer is made properly.
Use the supplied USB cable.
You may not be able to transfer content when using a USB hub. Connect directly to the
USB connector on your computer.
The version of the installed Music Center for PC may not be the latest. Install the latest
version via the Internet.
There is not enough free space in your Walkman, or the number of files has exceeded
the maximum number of transferable files. Delete any unnecessary content to increase
free space. For details on the number of files recordable, see the following.
“Maximum recordable number of songs and time (Approx.)”
Songs with a limited playing period or playing count may not be transferred due to
restrictions set by copyright holders. For details on the settings of each audio file,
contact the distributor.
Some of the content on your Walkman may be damaged. Copy the content that you
need onto the computer and initialize (format) the Walkman.
If the software is not compatible with your Walkman, install compatible software and use
the compatible software to transfer content.
You may be attempting to transfer corrupted content. Delete the content that cannot be
transferred from the computer, and import this content to the computer again. Do not
perform any other tasks on the computer when transferring content to your computer.
Troubleshooting
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