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Remote commander
The remote does not function.
• Point the remote at the remote sensor on
the subwoofer.
• Remove any obstacles in the path between
the remote and the subwoofer.
• Replace all the batteries in the remote with
new ones, if they are weak.
• Make sure you select the correct input on
the remote.
Others
The POWER/ACTIVE STANDBY
indicator flashes.
• The system is in protection mode. Turn off
the system and turn it on again.
The system is turned off automatically.
• The AUTO STBY function is working
Error messages
If an error message appears while you perform
Auto Calibration, see “When error codes
appear” (page 29) to solve the problem.
If you are unable to remedy the
problem using the
troubleshooting guide
Clearing the system’s memory may remedy
the problem (page 26). However, note that all
memorized settings will be reset to their initial
settings and you will have to readjust all
settings on the system.
If the problem persist
Consult your nearest Sony dealer. Note that if
service personnel changes some parts during
repair, these parts may be retained.
In the event of a problem with S-AIR function,
have a Sony dealer check the entire system
together (S-AIR main unit and S-AIR sub
unit).
Reference sections for clearing
the system’s memory
To clear
See
All memorized settings
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