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Troubleshooting
Dots appear and remain on the screen.
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This is not a malfunction. These dots are not recorded (page 2).
Cannot shoot images in succession.
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The internal memory or “Memory Stick Duo” is full. Delete unnecessary images (page 28).
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The battery level is low. Install the charged Nickel-Metal Hydride batteries.
Your camera cannot play back images.
•
Press
(Playback) button (page 28).
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The folder/file name has been changed on your computer (page 69).
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When an image file has been processed by a computer or when the image file was recorded
using a model other than that of your camera, playback on your camera is not guaranteed.
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The camera is in USB mode. Delete the USB connection (page 67).
The date and time are not displayed.
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DISP button is turned off (page 16).
The image appears rough right after playback starts.
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The image may appear rough right after playback starts due to image processing. This is not a
malfunction.
The image does not appear on the TV screen.
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Check [Video Out] to see if the video output signal of your camera is set to the color system of
your TV (page 56).
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Check whether the connection is correct (page 57).
Your camera cannot delete an image.
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Cancel the protection (page 41).
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You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to
the LOCK position. Set the switch to the recording position (page 98).
You have deleted an image by mistake.
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Once you have deleted an image, you cannot restore it. We recommend that you protect
images (page 40), or use the “Memory Stick Duo” with the write-protect switch and set the
switch to the LOCK position (page 98) to prevent accidental erasure.
Viewing images
Deleting/Editing images