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Additional information
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Additional information
Troubleshooting
Symptom
Cause and/or Corrective Actions
The computer does not recognize
your camcorder.
c
Disconnect the cable from the computer and camcorder, then
connect it again firmly.
c
For the model that is supplied with the Handycam Station, set
the USB ON/OFF switch to ON.
c
For the model that is supplied with the Handycam Station,
connect the Handycam Station to the camcorder firmly.
c
Disconnect the USB device other than the keyboard, the mouse,
and the camcorder from the computer.
You cannot view the pictures the
camcorder is seeing on the
computer.
c
Disconnect the cable from the computer, turn on the camcorder,
then connect it again.
c
Slide the POWER switch repeatedly to select the CAMERA-
TAPE mode, set [USB STREAM] in the menu settings of your
camcorder to on.
You cannot view the pictures
recorded on a tape on the
computer.
c
Disconnect the cable from the computer, turn on the camcorder,
then connect it again.
c
Slide the POWER switch repeatedly to select the PLAY/EDIT
mode, set [USB STREAM] in the menu settings of your
camcorder to on.
You cannot view the pictures
recorded on a tape on the
Macintosh computer. (only the
models with a Memory Stick
slot)
c
To copy pictures recorded on a tape to your Macintosh
computer, copy the pictures to a “Memory Stick” in your
camcorder first, then copy the pictures recorded on the
“Memory Stick” to your computer.
You cannot view the pictures
recorded on a “Memory Stick”
on the computer. (only the
models with a Memory Stick
slot)
c
Insert the “Memory Stick” firmly.
c
You cannot use an i.LINK cable. Connect the camcorder and the
computer using the USB cable.
c
Slide the POWER switch repeatedly to select the PLAY/EDIT
mode, set [STD-USB] in the menu settings of your camcorder to
on.
• The computer does not recognize the “Memory Stick” during
camcorder operation such as tape playback or editing.
c
Finish camcorder operation before connecting the camcorder
to the computer.
,
continued
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