21
Troubleshooting
If you run into any problems using the printer, use the following guidance to solve the
problem. If the problem persists, consult your Sony dealer.
x
Power/Charging
Cannot turn on the printer.
•
Check whether the AC power cord is properly connected to an AC outlet.
Unable to charge the battery pack (when the CHARGE indicator fails to light).
•
Turn the camera off.
•
Check whether the AC adaptor is properly connected.
•
Check whether the camera is placed properly on the camera adaptor.
•
Check whether the battery pack is installed correctly.
•
The battery pack is completely charged.
•
The battery pack installed into the camera is inapplicable. Install the battery pack compatible
with your camera.
•
The motor in the printer is still running. Turn off the camera after the motor stops running.
The CHARGE indicator flashes fast, or flashes for more than 10 seconds.
•
The battery pack installed into the camera is inapplicable. Install the battery pack compatible
with your camera.
•
Check whether the camera is placed properly on the camera adaptor.
Unable to turn on the camera, or the power suddenly turns off.
•
Check whether the camera is placed properly on the camera adaptor.
•
Check whether the AC adaptor is properly connected.
x
Connecting with a camera
The ACCESS indicator of the printer does not light.
•
Check whether the cable is properly connected.
•
Check whether the power of the printer is turned on.
•
When the ACCESS indicator of the printer flashes, follow either step below.
–
Disconnect the camera and the printer and then connect them again. Or turn off and then
turn on the printer and the camera.
–
The camera is set to “Mass Storage”. Change the settings to “PictBridge” or “Auto”.
If trouble occurs
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