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Troubleshooting
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Troubleshooting
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
The phone cannot be switched on
Recharge or replace the battery.
See “SIM card and battery information” on page 5.
No indication of charging
When charging a fully-discharged battery, it may
take up to 30 minutes before the battery icon
appears in the display.
Chinese menus
Press
0008
to reset the menu language to Chinese.
Grey menu options
Grey text indicates a function is temporarily
unavailable. This may be because the service is
not included in your phone service subscription,
or because a certain phone setting has not been
turned on, or is otherwise not selectable. For
example, the
grey if you selected a copyright-protected
theme, picture or sound.
Display Messages
There is no SIM card in the phone or you may have
inserted it incorrectly.
See “SIM card and battery information” on page 5.
The phone is set to work only with operator-specific
SIM cards. Insert the correct SIM card.