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Troubleshooting

63

Troubleshooting

This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.

The phone cannot be switched on

Recharge or replace the battery. See “SIM card and
battery information” on page 4.

No indication of charging

When charging a fully-discharged battery, it may take
up to 30 minutes before the battery icon appears in
the display.

Grey menu options

Grey text indicates a function is temporarily
unavailable. This may be because the service
is not included in your phone service
subscription, or because a certain phone setting has
not been turned on, or is otherwise not selectable. For
example, the

menu may be displayed in grey if

you selected a copyright-protected theme, picture
or sound.

Display Messages

There is no SIM card in the phone or you may have
inserted it incorrectly. See “SIM card and battery
information” on page 4.

Insert correct SIM card

The phone is set to work only with operator-specific
SIM cards. Insert the correct SIM card.

You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call an emergency number.
See “Emergency calls” on page 28.

No network (or no operator name displayed)

There is no network within range or the received signal
is too weak. You have to move to get a signal that is
strong enough.

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Содержание T230c

Страница 1: ...lling 27 Use the phonebook call options Setting up Mobile Internet 40 Set up internet and email Messaging 45 Chat email text and picture messaging Using Mobile Internet 54 WAP browser bookmarks More f...

Страница 2: ...ckup their personal data information Please contact your network operator or service provider if you are not sure whether you can use a particular service or not Please read the Guidelines for safe an...

Страница 3: ...our phone This symbol indicates that a service or function is network or subscription dependent Please consult your network operator for more information about your subscription The SIM card When you...

Страница 4: ...bottom of the phone and slide it up until it clicks into place 4 Connect the charger to the phone at the flash symbol The flash symbol on the charger plug must face upwards 5 It may take up to 30 minu...

Страница 5: ...PIN is provided by your network operator If you make a mistake while entering your PIN delete the wrong number by pressing If your PIN starts with the same digits as an emergency number for example 91...

Страница 6: ...0 9 and letters Press and hold to enter the international prefix Move through menus using shortcuts Press and hold 2 9 to find a contact beginning with the first letter on that key Tilt the navigatio...

Страница 7: ...ess one of the side volume keys once write a new text message press and hold set the phone to silent or lock the keypad press and hold reach a contact beginning with a specific letter press and hold a...

Страница 8: ...again mute the microphone press and hold To When in standby To When in the menus move through menu lists use the navigation key or press and hold the upper or lower side volume key enter a quick opti...

Страница 9: ...ft between multitap or T9 Text input methods assuming T9 Text input is set to On press and hold To When entering letters using multitap text input shift between input languages and other character or...

Страница 10: ...vent or a web bookmark it can be deleted edited or renamed There are two ways to delete items Select an item and press Select an item press select Delete or Delete all There are two ways to edit items...

Страница 11: ...lls 6 Transfer call 7 Release all Extract part Release party Parties in conf 8 Calls 9 Phone status 4 Pictures Sounds 5 Settings 6 Web services 7 Organizer 8 Connect 9 Games 1 My pictures 2 More Pictu...

Страница 12: ...ct input languages 1 Scroll to Settings YES Language YES Input YES 2 Scroll to the language or alphabet that you want to use for entering letters and press for each language you want 3 Press YES to ex...

Страница 13: ...played in the candidate row press to present another candidate row Continue pressing until the character you want is displayed Alternatively you can enter the next stroke or Pinyin letter and a new se...

Страница 14: ...e keypad are defined in the table below Number Key Stroke Category Basic Stroke Stroke Name Character Over Lift Down Down Hook Short Slope Down Long Left Slope Over Slope Short left Slope Dot Right Sl...

Страница 15: ...acter and that the total number of strokes is four Enter The character is displayed in the candidate row Down Over Left Slope Down Over Down Hook Down Over Down Over Hook Over Down Over Down Hook Over...

Страница 16: ...d the bigger candidates without dotted frames are characters For example to enter 1 Enter and 2 Move the cursor to YES 4 Select Pinyin input Press the keys containing the required Pinyin letters and t...

Страница 17: ...ollowing example shows how to write a name in the Phonebook Note Multitap input only applies when latin characters are selected To enter letters using multitap text input 1 Scroll to Phonebook YES Man...

Страница 18: ...used word for each sequence of key presses This way you press each key only once even if the letter you want is not the first letter on the key Note A language must be selected to be able to use the...

Страница 19: ...3 Continue writing your message See also Sending text messages on page 46 Tip Press to enter a period To enter other punctuation marks press and then or repeatedly Press to accept and add a space Pres...

Страница 20: ...an send and receive a theme via multimedia messaging MMS interchangeable with picture messaging and e mail or download it via WAP For more information on sending themes in messages see Messaging on pa...

Страница 21: ...on page 46 To view your camera pictures if connected Scroll to Pictures Sounds YES CommuniCam or Scroll to Connect YES Accessories To select a picture as background 1 Scroll to Settings YES Display Y...

Страница 22: ...ES Ringtones To set the ring signal volume 1 Scroll to Settings YES Sounds alerts YES Ring volume YES 2 Press or to increase or decrease the volume 3 Press YES to save the setting Warning Exposure to...

Страница 23: ...nd and receive a sound or melody via SMS or MMS or download it via WAP Note You cannot exchange a polyphonic melody via SMS To send a melody 1 Scroll to Pictures Sounds YES My sounds YES 2 Select a me...

Страница 24: ...can set the phone s vibrating alert to one of the following On all the time On if silent on when the ring volume is turned off or when you have set the phone to silent Off all the time To set the vibr...

Страница 25: ...s displayed in standby To set the time Scroll to Settings YES Time and date YES Set time You can choose a 12 hour clock or a 24 hour clock To set the time format Scroll to Settings YES Time and date Y...

Страница 26: ...ing 1 Scroll to Settings YES Display YES Start up picture YES 2 Select a greeting YES Your selected greeting will be shown when the phone is turned on My phone numbers You can check your own phone num...

Страница 27: ...h your service provider To reset the phone 1 Scroll to Settings YES Master reset 2 Select Reset settings or Reset all YES 3 Enter the phone lock code 0000 or the new code if you have changed it and pr...

Страница 28: ...area code without the leading zero and phone number YES Tip It is useful to enter the sign and country region code for all numbers in the phonebook as they can then be easily used whether home or abr...

Страница 29: ...the number from your service provider To enter a voice mail number Scroll to Messages YES Options YES Voice mail no Note The voice mail number can be obtained from your service provider Receiving cal...

Страница 30: ...rn the call list on or off Scroll to Calls YES Options YES Call listing YES Phonebook You can store contact information names phone numbers e mail addresses and so on in the phone s internal phonebook...

Страница 31: ...a picture and a personal ring signal to a contact To add a picture to a phonebook contact 1 Scroll to Phonebook YES Pictures YES 2 Enter the first letters of the contact YES 3 When the contact is hig...

Страница 32: ...to Phonebook YES Manage contact YES Edit contact YES 2 Enter the first letters of the contact YES 3 When the contact is highlighted press YES 4 Select Edit info YES 5 Scroll to the field you want to f...

Страница 33: ...for the group YES 3 Select New member YES 4 Enter the first letters of the contact you want to add press YES 5 Press YES to select the contact 6 Select a phone number press YES 7 Repeat steps 3 6 to a...

Страница 34: ...mistake To copy names and phone numbers to the SIM card Scroll to Phonebook YES Advanced YES Copy all to SIM To copy names and phone numbers to the phone Scroll to Phonebook YES Advanced YES Copy from...

Страница 35: ...dy on the phone Not reachable divert calls if your phone is turned off or if you are unreachable No reply divert calls that you do not answer within a specified time limit operator dependent Note When...

Страница 36: ...ant to call and press YES or retrieve a number from the phonebook Note You can only put one call on hold You can also reach different options by pressing Receiving a second call To answer the second c...

Страница 37: ...cipant YES To end the conference call Press NO Having a private conversation You can have a private conversation with one of the participants and put the other participants on hold Press then select E...

Страница 38: ...s on Partial numbers can be saved For example saving 0123456 allows calls to be made to all numbers starting with 0123456 Numbers with question marks can be saved For example saving 01234567 0 allows...

Страница 39: ...e calls only from certain numbers or from members of a group Other calls are automatically rejected by a busy tone The phone numbers of calls you have rejected are saved in the Call List To add number...

Страница 40: ...ynchronization Note It is strongly recommended that you contact your service provider before editing or adjusting any data settings included in your phone at the time of purchase Set up with the wizar...

Страница 41: ...Alternatively e mail via WAP includes user settings that also allow e mail messaging such as those provided by your Internet service provider However this is set up on your service provider s WAP site...

Страница 42: ...ress the network provides you with a temporary IP address DNS address if the network does not provide the IP address to the DNS server automatically you may enter it here Advan settings Advanced setti...

Страница 43: ...you only need to use one profile to access the Internet Tip If there are no data account or WAP profile settings in your phone you can enter data account settings when you enter WAP profile settings S...

Страница 44: ...4 Enter a name for the account for example Home or Office 5 Select Connect using YES A list appears with the data accounts that you have saved in your phone 6 Select the data account you want to use w...

Страница 45: ...have both an office and a home e mail account you can set one of them as default Select Set account from the Messages YES E mail YES Options menu and select the account See E mail on page 51 for infor...

Страница 46: ...bject YES To write and send a text message 1 Scroll to Messages YES Text YES Write new YES 2 Write your message YES 3 Enter a recipient or more as follows Enter a recipient s phone number YES For more...

Страница 47: ...e Text size Alignment or New paragraph YES 5 Select a text format YES Tip You can also select text formats before you start writing the text message Receiving text messages When you receive a text mes...

Страница 48: ...essage See To insert an item in a text message EMS on page 46 Long messages A single text message can contain up to 160 characters You may not receive all parts of a long message at the same time You...

Страница 49: ...ES MMS YES Options YES WAP profile and select Select or Create new See To enter WAP profile settings manually on page 43 for information how to create a WAP profile More Options You can set different...

Страница 50: ...hone will notify you that you have a new message Press YES to read the message Note Memory capacity is limited You may have to delete old messages before you can receive new ones Automatic download op...

Страница 51: ...ices using POP3 IMAP4 and SMTP protocols Certain e mail services use proprietary systems that are not supported Before you start First make sure that you have A subscription that supports data transmi...

Страница 52: ...sages have been downloaded to the phone scroll to Messages YES E mail YES Inbox to read them 3 Although your phone can send attachments you cannot receive attachments attached to e mails Note The phon...

Страница 53: ...the e mail message 2 Make sure that the text you want to archive is visible in the display 3 Place the cursor in the text and press 4 Select Copy to arch YES The text can be found in Archive in the E...

Страница 54: ...and or e mail messaging see Setting up Mobile Internet on page 40 You may additionally need to register as a WAP e mail user with your network operator or service provider specifically for e mail Note...

Страница 55: ...splay current status information for example profile access type connection time data rate security address Set as homepg Set the current site as the homepage of the WAP profile you are using Push inb...

Страница 56: ...provider sends WAP content information to your phone without you having to do anything You can for example get updated news or new WAP settings from your service provider There are two kinds of push...

Страница 57: ...ll prompt you with Answer or Busy Stored information The following information can be saved in your phone Cache improves memory efficiency Passwords improves server access efficiency Cookies improves...

Страница 58: ...arm signal off when it rings If you do not want the alarm to be repeated press YES To cancel the alarm scroll to Organizer YES Alarms YES One time alarm or Recurrent alarm YES Cancel To select an alar...

Страница 59: ...s can only be sent as picture messages To add a new event 1 Scroll to Organizer YES Events YES New YES 2 Enter the appropriate information date time subject icon reminder Confirm each entry with YES T...

Страница 60: ...fore the memory is full To listen to your recordings 1 Scroll to Pictures Sounds YES My sounds YES 2 Scroll to Recording or go to next or previous by moving the centre select key up or down respective...

Страница 61: ...ant to save it to your phone 4 Select a game from the WAP site YES The game is downloaded and saved in Games Security SIM card lock The SIM card lock protects your subscription but not your phone itse...

Страница 62: ...000 to any four to eight digit personal code The phone lock can be set to on automatic or off Phone lock on If the phone lock is on the message Phone locked appears each time you turn on the phone You...

Страница 63: ...s not included in your phone service subscription or because a certain phone setting has not been turned on or is otherwise not selectable For example the Send menu may be displayed in grey if you sel...

Страница 64: ...locking key code PUK incorrectly 10 times in a row Contact your network operator or service provider Phone locked The phone is locked To unlock the phone see Phone lock on page 62 Phone lock Your phon...

Страница 65: ...lect a file or information press YES Select a submenu option or advanced option to delete Note Some factory default files and information cannot be deleted Additional information Sony Ericsson Consume...

Страница 66: ...t in a clean and dust free place Do not expose your product to liquid or moisture or humidity Do not expose your product to extreme high or low temperatures Do not expose your product to open flames o...

Страница 67: ...levels of radio frequency energy also known as radio waves or radio frequency fields Governments around the world have adopted comprehensive international safety guidelines developed by scientific org...

Страница 68: ...tion to driving and pull off the road and park before making or answering a call if driving conditions so require PERSONAL MEDICAL DEVICES Mobile phones may affect the operation of cardiac pacemakers...

Страница 69: ...Y USE AND CARE We recommend that you fully charge the battery before you use your mobile phone for the first time The battery can only be charged in temperatures between 5 C 41 F and 45 C 113 F A new...

Страница 70: ...Our Warranty Subject to the conditions of this Limited Warranty Sony Ericsson warrants this Product to be free from defects in design material and workmanship at the time of its original purchase by a...

Страница 71: ...bility coverage services or range of that system 5 This warranty does not cover Product failures caused by installations modifications or repair or opening of the Product performed by a non Sony Erics...

Страница 72: ...s sold in other EU countries It may not be possible to repair SIM locked Products In some countries regions additional information is requested If so this is clearly shown on the valid proof of purcha...

Страница 73: ...mation Handling of ongoing calls Alternates with the Calls menu that is only available during calls Handling of pictures sounds and themes Personal settings including display language time and locks G...

Страница 74: ...mail messages number indicates the number of received voice mail messages You have received a text message You have received an e mail message You have received a picture message Icon Description You...

Страница 75: ...t message is saved on the SIM card A message has not been read Icon Description A message has been read Only part of a read e mail message or a multimedia message is saved in the phone Only part of an...

Страница 76: ...ssage has been stopped A multimedia message has been paused Picture could not be shown A business card is attached to a multimedia message An event is attached to a multimedia message Icon Description...

Страница 77: ...My Sounds A polyphonic melody saved in My Sounds Pictures Sounds Composer Turns backlight on and off Turns vibrating alert on and off Starts and stops a melody loop Increases and decreases the volume...

Страница 78: ...d 29 put on hold 36 receive 5 29 reject 29 restrict 37 speed dialing 34 Carrying strap 65 Charging battery 4 Chinese input 12 Conference calls 37 Contacts 30 Contrast display 25 D Declaration of confo...

Страница 79: ...ngs 40 Multimedia messages 49 Multitap text input 17 Mute 6 7 8 27 My numbers 26 My own number 26 N Networks 5 P Pause 10 Personal ring signal 23 Phone lock 62 Phonebook 30 Picture messages 49 Picture...

Страница 80: ...de Print only for private use 80 Index Strap 65 Stroke input 13 T T9 Text input 18 Text messages 45 Email gateway 41 46 Themes 20 Time settings 25 Timer 58 Turning the phone on off 5 V Vibrating alert...

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