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Troubleshooting
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
However, if you need to hand in your phone for
repair, please note that you may lose information
and content that you have saved in your phone.
You are advised to make a copy of such information
before handing your phone in for repair.
Master reset
You can return the phone to its original state by
deleting the changes that you have made to settings,
and the content that you have added or edited.
• If you select
, some settings in the
phone are lost.
• To delete all contacts, messages and other
personal data such as games and music and some
settings, select
To reset the phone
1
}
}
the
tab
}
.
2
}
or
}
3
Enter the phone lock code (
0000
or the new
code if you have changed it)
}
.
The phone cannot be switched on
Recharge or replace the battery.
SIM card and charge the battery
No indication of charging
When you start charging a battery that is empty or
a battery that has not been used for a long time, it
may take up to 30 minutes before the battery icon
appears in the screen.
If you select
, some pictures, melodies and
templates that comes with your phone will be deleted.
If the setting for display light is set to power save,
press
to activate the screen for an indication
of charging.
