7 | Troubleshooting
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Operating instructions sonnenProtect 1300
7 Troubleshooting
Disturbance
Possible reason(s)
Correction
The plugt outlet of the sonnenProtect is
not supplying any power. The ‘AL’ LED
of the insulation monitor is on.
There is an insulation fault.
Contact the electrician which
installed the sonnenProtect. The
insulation fault needs to be cor-
rected.
The plug outlet of the sonnenProtect is
not supplying any power. The ‘ON’ and
‘AL’ LED of the insulation monitor are
off.
There is a grid outage. The battery is
completely discharged.
Wait until the public grid begins
supplying power again.
The F1.P miniature circuit breaker of the
sonnenProtect is switched off.
Switch on the F1.P miniature
circuit breaker.
The storage system is switched off.
Switch on the storage system.
The F1.P miniature circuit breaker is
switching off immediately, or after the
sonnenProtect has been operating for a
longer period.
An electrical consumer with a power
consumption rating that is too high is
connected to the plug outlet of the
sonnenProtect.
Only connect consumers with a
power consumption that does
not exceed the nominal power of
the sonnenProtect.
Only connect consumers with a
power consumption that does
not exceed the maximum power
of the sonnenProtect when
switched on.
The consumer connected to the plug
outlet of the sonnenProtect functions in
grid operation but not in emergency op-
eration.
Some consumers do not function in an IT
network configuration. For example, a
flame monitor, which is often integrated
in gas condensing systems, requires a
connection to the earth potential, which
does not exist in an IT network configur-
ation.
Contact the electrician which
installed the sonnenProtect. It
needs to be checked whether the
electrical consumer functions in
an IT network configuration.
