42
SonicWall
NSA
2600/3600/4600/5600/6600
Getting
Started
Guide
Customer
Support
SonicWall
offers
telephone,
and
web
‐
based
support
to
customers
who
have
a
valid
warranty
or
support
contract.
Designed
for
business
‐
critical
environments,
SonicWall
24x7
Support
is
an
around
‐
the
‐
clock
support
service
that
includes
phone,
and
web
‐
based
technical
support,
ongoing
software
and
firmware
updates,
direct
access
to
a
team
of
highly
trained
senior
support
engineers,
advance
exchange
hardware
replacement
in
the
event
of
failure,
and
access
to
electronic
support
tools.
For
more
information,
visit:
https://support.sonicwall.com/essentials/support
Knowledge
Base
The
SonicWall
Knowledge
Base
allows
you
to
search
by
queries
containing
unique
keywords,
symptoms
or
details,
filter
results,
view,
rate,
and
articles.
For
more
information,
visit:
https://support.sonicwall.com/kb
User
Forums
The
SonicWall
User
Forums
provide
a
way
for
you
to
collaborate
with
peers
and
connect
with
experts
to
discuss
a
variety
of
security
and
appliance
topics.
To
access
the
forums,
log
in
using
your
MySonicWall
credentials.
For
more
information,
visit:
Training
SonicWall
offers
an
extensive
sales
and
technical
training
curriculum.
SonicWall
Training
provides
E
‐
Training,
instructor
‐
led
training,
custom
training,
technical
certifications,
and
uses
authorized
training
partners.
For
more
information,
visit:
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