Sonesse 28 WF RTS
EN
Copyright
©
2020 SOMFY ACTIVITES SA. All rights reserved.
9
2.4.Tips and advice on installation
2.4.1.Questions about the drive?
Observations
Possible causes
Solutions
The motorised product
does not operate.
External battery is low and
requires charge.
Charge the battery.
The control point battery is
low. LED doesn't light
when any button of a
paired control point is
pressed.
Check the battery and
replace it as required.
The control point is not
compatible or not
programmed. LED doesn't
light when any button of
control point is pressed.
Check the compatibility or
pair the control point as
required referring to
Adding/Deleting Somfy
control points [
An obstacle hinders the
movement of the
motorised product. The
Red LED lights fixed on.
Remove the obstacle.
Drive position is out of the
end limits. Red LED blinks 2
times intermittently and
continually.
Proceed to
.
Motor is neither set nor
paired. Orange LED lights
fixed on.
Proceed to
Commissioning.
The thermal protection has
activated. LED blinks red
continuously.
Wait for the drive to cool
down (LED will switch off)
Motor is in setting mode.
Orange LED blinks.
Proceed to
.