Soma Networks SOMAport 400, Руководство пользователя

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T
ROUBLESHOOTING
50
F
INDING
C
AUSES OF
T
ELEPHONE
P
ROBLEMS
Look up the problem you are experiencing and follow the suggested
actions. If the recommended actions do not fix the problem, call your
service provider.
Problem Possible causes Action
Irregular dial
tone If you hear a series of tones
(not a regular dial tone)
before you attempt a call,
the SOMAport has not yet
acquired a signal. Wait a few minutes and try
again.
No dial tone If you hear a "fast busy"
tone after you attempt to
dial a number, you have not
yet acquired a signal. Activate full service as
described in "Activating
Service" on page 42.
If your telephone is
connected to line 2 and you
hear silence before dialing a
call, you are in restricted
mode. Activate full service as
described in "Activate Service"
on page 42.
Cable connections are not
secure. Make sure the telephone cable
is securely connected to the
SOMAport and the telephone.
Telephone cable is inserted
into the SOMAport’s
Ethernet port Make sure that the telephone is
connected to a telephone jack.
Telephone is broken. Try a telephone that is known
to work. If you were using a
cordless telephone, try using a
corded one.
SOMAport experienced a
fault condition during
startup. See "There is a Fault Condition"
on page 54.
SOMAport is not receiving
power. See "The SOMAport is not
Receiving Power" on page 55.