
94 User Manual UM0007_ASW3000-5000H-S_EN_V01_0321
relevant provisions of the above mentioned directives. The entire
EU Declaration of Conformity can be found at
16 Warranty
The factory warranty card is enclosed with the package, please
keep well the factory warranty card. Warranty terms and
conditions can be downloaded at
When the customer needs warranty service during the warranty
period, the customer must provide a copy of the invoice, factory
warranty card, and ensure the electrical label of the inverter is
legible. If these conditions are not met, AISWEI has the right to
refuse to provide with the relevant warranty service.
17 Contact
If you have any technical problems concerning our products,
please contact AISWEI service. We require the following
information in order to provide you with the necessary
assistance:
• Inverter device type
• Inverter serial number
• Type and number of conn
ected PV modules
• Error code
• Mounting location
• Installation date
• Warranty card