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SIG-5451 User Manual Ver. 1.0
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5
Technical Support and Warranty
5.1
Technical Support
If you have any question regarding operation of the product, visit Customer
Support FAQ corner and the message board on Sollae Systems’ web site or send
us an
email at the following address:
⚫
⚫
https://www.eztcp.com/en/support/qna.php
5.2
Warranty
5.2.1
Free Repair Services
For product failures occurring within 2 years after purchase, Sollae Systems
provides free repair services or exchange the product. However, if the product
failure is due to user’s fault, repair service fees will be charged or the product
will be replaced
at user’s expense.
5.2.2
Charged Repair Services
For product failures occurring after the warranty period (2 years) or resulting
from user’s fault, repair service fees will be charged and the product will be
replaced at user’s expense.