
Service Checklist - Diagnosis Guide
Before contacting your dealer for aid, please review the following information. It may save
you both time and expense. This list includes common problems that may not be covered
under the treadmill’s warranty.
Before contacting your dealer for aid, please review the following information. It may save
you both time and expense. This list includes common problems that may not be covered
under the treadmill’s warranty.
PROBLEM SOLUTION/CAUSE
PROBLEM SOLUTION/CAUSE
Display does not light
1) Tether cord not in position.
Display does not light
1) Tether cord not in position.
2) Circuit breaker on front grill tripped. Push circuit breaker
in until it locks.
2) Circuit breaker on front grill tripped. Push circuit breaker
in until it locks.
3) Plug is disconnected. Make sure plug is firmly pushed
into
3) Plug is disconnected. Make sure plug is firmly pushed
into
AC household wall outlet.
AC household wall outlet.
4) Household circuit breaker may be tripped.
4) Household circuit breaker may be tripped.
5) Treadmill defect. Contact your SOLE dealer.
5) Treadmill defect. Contact your SOLE dealer.
Tread-belt does not stay centered
Tread-belt does not stay centered
Treadmill belt hesitates when walked/run on
The user may be walking while favoring or putting more
weight on either the left or right foot. If this walking pattern
is natural, track the belt slightly off-center to the side
opposite from the belt movement. See General
Maintenance section on Tread-belt Tension. Adjust as
necessary.
Treadmill belt hesitates when walked/run on
The user may be walking while favoring or putting more
weight on either the left or right foot. If this walking pattern
is natural, track the belt slightly off-center to the side
opposite from the belt movement. See General
Maintenance section on Tread-belt Tension. Adjust as
necessary.
Motor is not responsive after pressing start
1) If the belt moves, but stops after a short time and the
Motor is not responsive after pressing start
1) If the belt moves, but stops after a short time and the
display shows “LS”, run calibration (See procedure on
display shows “LS”, run calibration (See procedure on
next page).
next page).
2) If you press start and the belt
never
moves, then the
2) If you press start and the belt
never
moves, then the
display shows LS, contact service.
display shows LS, contact service.
Treadmill will only achieve approximately
Treadmill will only achieve approximately
7 mph but shows higher speed on display
This indicates motor should be receiving power to
7 mph but shows higher speed on display
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required it should be
as short as possible and heavy duty 16 gauge minimum.
Low household voltage. Contact an electrician or your
SOLE dealer. A minimum of 110 volt AC current is
required.
operate. Low AC voltage to treadmill. Do not use an
extension cord. If an extension cord is required it should be
as short as possible and heavy duty 16 gauge minimum.
Low household voltage. Contact an electrician or your
SOLE dealer. A minimum of 110 volt AC current is
required.
Tread-belt stops quickly/suddenly when
High belt/deck friction. See General Maintenance
tether cord is pulled
section on lubrication.
Tread-belt stops quickly/suddenly when
High belt/deck friction. See General Maintenance
tether cord is pulled
section on lubrication.
Treadmill trips on board 15 amp circuit
High belt/deck friction. See General Maintenance
Treadmill trips on board 15 amp circuit
High belt/deck friction. See General Maintenance
Computer shuts off when console is
Computer shuts off when console is
touched (on a cold day) while walking/running
Treadmill may not be grounded. Static electricity is
“crashing” the computer. Refer to Grounding Instructions
on page 4.
touched (on a cold day) while walking/running
Treadmill may not be grounded. Static electricity is
“crashing” the computer. Refer to Grounding Instructions
on page 4.
House circuit breaker trips, but not the
Need to replace the house breaker with a “High
House circuit breaker trips, but not the
Need to replace the house breaker with a “High
treadmill circuit breaker.
inrush current” type breaker (see page 4 for details)
treadmill circuit breaker.
inrush current” type breaker (see page 4 for details)
S73 / S77
21
S73 / S77
21