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Additional Troubleshooting

1.  Check that the modem or hub/router is functioning properly.

2.  Check that the connection to the internal connector on the communication board is

properly done.

3.  Check that the selected communication option is properly configured.

4.  Use a method independent of the SolarEdge device to check whether the network

and modem are operating properly. For example, connect a laptop to the Ethernet

router and connect to the Internet.

5.  Check whether a firewall or another type of network filter is blocking

communication.

Power Optimiser Troubleshooting

Malfunction

Possible Cause and Corrective Action

Pairing failed

Power Optimisers are shaded.

If you connected the inverter to the  monitoring

platform, retry pairing remotely (during

sunlight). Make sure to leave the inverter

ON/OFF/P switch ON and that S_OK appears in

the status screen.

String voltage is 0V

Power Optimiser (s) output is disconnected.

Connect all Power Optimiser outputs.

String voltage not 0V but lower than
number of Power Optimisers

Power Optimiser(s) not connected in the string.

Connect all Power Optimisers.

Panel(s) not connected properly to Power

Optimiser inputs (not applicable to smart

modules).

Connect the modules to the Power Optimiser

inputs.
String reverse polarity.

Check string polarity using a voltmeter and

correct if needed.

Three Phase Inverter with SetApp Configuration

57

   Power Optimiser Troubleshooting

Содержание SE15K-AU

Страница 1: ...Installation Guide Three Phase Inverter with SetApp Configuration PN SE15K AU and SE17K AU For Australia Version 1 0...

Страница 2: ...rvice names are trademarks or registered trademarks of their respective holders Patent marking notice see The general terms and conditions of delivery of SolarEdge shall apply The content of these doc...

Страница 3: ...s Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver...

Страница 4: ...Revision History Version 1 0 Aug 2021 Initial release Revision History 3 Three Phase Inverter with SetApp Configuration...

Страница 5: ...ower Optimisers in Strings 17 Step 4 Verifying Proper Power Optimiser Connection 18 Step 5 Connecting the Strings to a Combiner Box 19 Chapter 3 Installing the Inverter 20 Package Contents 20 Identify...

Страница 6: ...g and Monitoring Installation Data 51 Signaling Options 53 Appendix A Errors and Troubleshooting 55 Identifying Errors 55 Troubleshooting Communication 56 Power Optimiser Troubleshooting 57 Appendix B...

Страница 7: ...nformation about safety issues Warning To reduce the risk of injury read all instructions in this document WARNING When servicing or replacing SolarEdge equipment instructions in the SolarEdge Inverte...

Страница 8: ...a worst case SafeDC voltage under fault conditions 120V The worst case voltage is defined as Voc max String Length 1 1V where Voc max Maximum Voc at lowest temperature of the PV modules in the string...

Страница 9: ...d support are the responsibility of the installer Damage to the inverter due to incorrect interlock installation or use of an interlock that is incompatible with the SolarEdge system will render the S...

Страница 10: ...Each Power Optimiser also transmits module performance data over the DC power line to the inverter Inverter The inverter efficiently converts DC power from the modules into AC power that can be fed in...

Страница 11: ...ures may also apply to modify an existing site 1 Connecting Power Optimizers in Strings page 1 2 Recording power optimiser serial numbers optional page 52 3 Mounting the inverter page 25 4 Activating...

Страница 12: ...u may also need the following For Ethernet CAT6 twisted pair Ethernet cable with RJ45 connector If using a CAT6 cable spool RJ45 plug and RJ45 crimper For RS485 Four or six wire shielded twisted pair...

Страница 13: ...warranty CAUTION All PV modules must be connected to a Power Optimiser CAUTION If you intend to mount the Power Optimisers directly to the module or module frame first consult the module manufacturer...

Страница 14: ...maximum number of Power Optimisers in a string string length see the Power Optimiser datasheets Refer to the Designer for string length verification The Designer is available on the SolarEdge website...

Страница 15: ...to its module so that their cables can be connected Make sure to use Power Optimisers that have the required output and input conductor length Completely shaded modules may cause their Power Optimise...

Страница 16: ...es in a confined space such as Building integrated photovoltaic BIPV modules ventilation measures may be required to ensure that the Power Optimisers are not exceeding the maximum temperatures stated...

Страница 17: ...Power Optimiser or through the mounting holes 3 Attach each Power Optimiser to the rack using M6 or M8 stainless steel bolts nuts and washers or other mounting hardware Apply torque of 9 10 N m 4 Ver...

Страница 18: ...tasheets Refer to the SolarEdge Site Designer for string length verification NOTE The DC bus of each unit is separate and not shared for all units Therefore in addition to following the inverter desig...

Страница 19: ...ms due to the introduction of Power Optimisers between the PV modules and the inverter the short circuit current ISC and the open circuit voltage VOC hold different meanings from those in traditional...

Страница 20: ...ormation refer to https www solaredge com products installer tools designer Step 5 Connecting the Strings to a Combiner Box For connecting the strings to the DC Safety Unit with glands using a single...

Страница 21: ...rical Ratings Provide the serial number when contacting SolarEdge support The serial number is also required when opening a new site in the monitoring platform Inverter Interfaces Figure 5 shows an in...

Страница 22: ...h the Monitoring Platform on page 37 for more information P ON OFF switch Figure 7 ON OFF P switch ON 1 Turning this switch ON after Power Optimiser pairing starts the operation of the Power Optimiser...

Страница 23: ...eased Starts pairing Pairing is indicated by all 3 LEDs blinking simultaneously LEDs LEDs three LEDs indicate by color and state on off blinking 1 flickering 2 alternating 3 different system informati...

Страница 24: ...S_OK ON No S_OK OFF For detailed percentage of production refer to the following table Night mode no production OFF Flickering S_OK ON No S_OK OFF Inverter is OFF Safe DC OFF 0 OFF Blinking S_OK ON N...

Страница 25: ...ON DC Safety Unit Interfaces The DC Safety Unit includes ON OFF switch For connection disconnection of the DC power from the PV strings AC conduit entries for connection of AC cable to the grid DC co...

Страница 26: ...lock the switch 1 Move the switch to the lock position 2 Insert the lock through the knob opening and lock Mounting the Inverter The inverter is supplied with a mounting bracket kit Figure 10 Mountin...

Страница 27: ...ommended to mount the inverter in a location protected from direct sunlight NOTE To avoid wobbly installation of the inverter on rails or stud framing use a supporting rail on the back of the DC Safet...

Страница 28: ...t two holes and mount the bracket to the mounting surface Verify that the bracket is firmly attached to the mounting surface 3 Hang the inverter on the bracket See Figure 13 a Lift the inverter from t...

Страница 29: ...Hang the inverter on the bracket See Figure 13 a Lift the inverter from the sides or hold it at the top and bottom Do not lift holding the DC Safety Unit as it may be damaged b Lower the inverter onto...

Страница 30: ...lding electrical ground point If the Inverter is installed outdoors connect the inverter chassis with a ground wire to a properly grounded point To connect the inverter to a Ground point 1 Connect the...

Страница 31: ...files se_inverters_ supported_countries pdf Installing without confirmation may void the inverter warranty For recommended circuit breaker size per model refer to Determining the Circuit Breaker Size...

Страница 32: ...ter on the distribution panel 2 Turn off the ON OFF P switch of the inverter 3 Turn off the DC switch of the DC Safety Unit 4 Release the six Allen screws and carefully remove the cover of the inverte...

Страница 33: ...re 18 Tighten the screws of the Terminal Blocks with a torque of 1 2 1 5 N m WARNING Always connect the Protective Earth PE wire first The Ground point of the inverter and the PE terminal of the DC Sa...

Страница 34: ...system by parallel connection using an external combiner box or branch cables Installation and connection of the combiner box must be done before connecting to the inverter or DC Safety Unit NOTE Fun...

Страница 35: ...already connected it 2 Turn OFF the following The ON OFF P Switch of the inverter The DC Safety Switch on the DC Safety Unit The AC circuit breaker on AC distribution panel 3 Loosen and remove the six...

Страница 36: ...oo large a blade can crack the plastic housing Insert the screwdriver and press the release mechanism and open the clamp Insert the conductor into the opening and remove the screwdriver the wire is au...

Страница 37: ...it by tightening the six screws with a torque of 9 0 N m 10 3 N m for plastic screws 11 Ensure proper cable entry sealing inspect the entire cable run and use standard sealants to avoid water penetra...

Страница 38: ...tion Unit is turned OFF and the AC is turned OFF When configuring the communication parameters make sure that the ON OFF P switch on the inverter is OFF and the AC is turned ON Communication Options T...

Страница 39: ...sufficient to provide communication services for all the devices on the bus RS485 2 Enables connection of multiple SolarEdge devices and of non SolarEdge devices over the same bus For connection inst...

Страница 40: ...ed Gland Opening Functionality Cable size diameter Com 1 PG16 One small External antenna cable 2 4 mm Com 2 PG13 5 All three RS485 2 5 5 mm Figure 22 Communication Glands The communication board has a...

Страница 41: ...be held responsible for any components damaged as a result of incautious cover removal Creating an Ethernet LAN Connection This communication option enables using an Ethernet connection to connect th...

Страница 42: ...the rubber fitting from the gland and insert the CAT6 cable through the gland and through the gland opening in the inverter 5 Push the cable into the cut opening of the rubber fitting Figure 24 Rubber...

Страница 43: ...board or if using a spool of cable connect as follows a Insert the cable through gland 1 b Remove the cable s external insulation using a crimping tool or cable cutter and expose eight wires c Insert...

Страница 44: ...g platform 9 The inverter is configured by default to LAN If reconfiguration is required a Make sure the ON OFF P switch is OFF b Turn ON the DC Safety Unit c Turn ON the AC to the inverter by turning...

Страница 45: ...ication wires a lightning protection device is not required The following sections describe how to physically connect the RS485 bus and how to configure the bus To connect the RS485 communication bus...

Страница 46: ...creating an RS485 bus connect all B A and G pins in all inverters The following figure shows this connection schema Figure 29 Connecting the inverters in chain NOTE Do not cross connect B A and G wire...

Страница 47: ...verter will serve as the leader inverter 2 Connect the leader to the monitoring platform using Ethernet refer to Creating an Ethernet LAN Connection above To configure the RS485 bus All inverters are...

Страница 48: ...the Monitoring platform has been successfully established 1 If the DC Safety Unit cover is not closed close it Attach the DC Safety Unit cover and secure it by tightening the screws with a torque of...

Страница 49: ...ly connect For communication options refer to Setting Up Communication with the Monitoring Platform on page 37 Before arriving at the site download SolarEdge SetApp application to your mobile device f...

Страница 50: ...use the SetApp menus for commissioning and configuring the inverter settings Menus may vary in your application depending on your system type To access the Commissioning screen Do one of the following...

Страница 51: ...onnection to the AC the inverter enters Wake up mode until its working voltage is reached This mode is indicated by the flickering green inverter LED When working voltage is reached the inverter enter...

Страница 52: ...ection and alerts at the module string and system level Using the platform you can View the latest performance of specific components Find under performing components such as modules by comparing thei...

Страница 53: ...talled power optimisers To map the locations use one of the methods described in the next sections Designer Designer recommends inverter and Power Optimiser selection per site size and enables report...

Страница 54: ...the inverter and a generator the inverter extends its Voltage and frequency operating range once it receives a Power Reduction Interface PRI signal indicating that grid power is unavailable Alternati...

Страница 55: ...led connection and configuration of the inverter in alternative power source mode refer to https www solaredge com sites default files se inverter support of voltage sources pdf Chapter 6 Activating C...

Страница 56: ...e methods described below To identify the error type using the inverter LEDs 1 Move the ON OFF P switch to P position for 2 seconds and release it 2 Observe the LED lights and use the following table...

Страница 57: ...the cable or change it from cross to straight connection No Internet connection Ping to google com failed Connect a laptop and check for internet connection If internet access is unavailable contact...

Страница 58: ...d Corrective Action Pairing failed Power Optimisers are shaded If you connected the inverter to the monitoring platform retry pairing remotely during sunlight Make sure to leave the inverter ON OFF P...

Страница 59: ...ted in the string and that no module outputs are connected without a Power Optimiser If the problem persists proceed to the next step Power Optimiser s malfunction 1 Disconnect the wires connecting th...

Страница 60: ...ttps www solaredge com sites default files se ac surge protection device installation guide pdf DC Surge Protection Device SPD The DC SPD is a device designed to protect the inverter from Voltage spik...

Страница 61: ...Dimensions of Three Phase Inverter with DC Safety Unit Appendix C Mechanical Specifications 60 Three Phase Inverter with SetApp Configuration Figure 35 Three phase inverter with bracket front side and...

Страница 62: ...Dimensions of Inverter Mounting Bracket Figure 34 Dimensions of Inverter mounting bracket Three Phase Inverter with SetApp Configuration 61 Dimensions of Inverter Mounting Bracket...

Страница 63: ...on the SetApp mobile application on the monitoring platform or by the LEDs if there is such an indication System configuration information including the type and number of modules connected and the nu...

Страница 64: ......

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