December 2020
|
Solar Stik
®
, Inc.
78
|
System Setup and Operation Manual for the Solar Stik G-BOSS E Light HPS
PRELIMINARY
Power Hub 3500 Troubleshooting Procedures
Power Hub Will Not Power Up
If the Power Hub 3500 is not powered up, it probably is not connected to an active 24 VDC battery
and/or there is no PV input. The LCD user interface will power up and be navigable when connected
to either of these power sources. Power from PV arrays will charge batteries once the voltage from
the arrays is 5 volts greater than the battery voltage then continue charging as long as the voltage
from the PV arrays is 1 volt higher than that of the batteries.
Symptom
Possible Cause(s)
Solution
Battery SOC
displays “--”.
Battery not fully charged for
an extended period or has not
been cycled enough times for
the user interface to calculate
SOC.
Try to charge the battery fully often. Refer
to the setup diagram to make sure that the
System is assembled correctly.
Battery
SOC seems
inaccurate
Power Hub is not the primary
power management device.
Normal operation. Read battery SOC from
primary management device (e.g., PRO-Verter)
Not registering
charge current
with panels
operating in sun
1. Power Hub overheated
2. Batteries fully charged (29.0
VDC or near to that)
1. Check internal temperature and “battery”
temperature on user interface. Derating
begins at 104 ºF; diminishing power as
temp approaches 140 ºF. Check for dirty,
blocked air filters. Shade the Power Hub
to reduce solar loading. Ensure that the
internal cooling fans are operating (audible
when operating).
2. Normal operation.
LCD inoperative
1. No power to the Hub
2. The LCD screen is
overheated/sunlight
exposure
1. Check connections and make sure
batteries are active.
2. Close lid and allow Power Hub to cool
down.
Note:
The battery SOC and related readouts on the Power Hub 3500 LCD user interface are
precise ONLY if the batteries are connected directly to the Power Hub 3500. If the batteries are
connected to the PRO-Verter (indirectly to the Power Hub 3500), then information about the
battery SOC and other parameters should be obtained from the PRO-Verter user interface or the
optional RMK.
Table 13. Symptoms and Solutions for the Most Common Power Hub Issues
Performance Issues, Causes, and Solutions