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Safety Precautions

Before Using Handset

Use specified items (battery, Charger, etc.) only.

• 

Non-specified equipment use may cause malfunction,  
or battery to leak, overheat, burst or ignite, leading 
to fire, burn injuries or electric shock.

Do not short-circuit power/charging terminals.

• 

May cause fire, electric shock or malfunction; battery 
may leak, overheat, burst or ignite. Keep conductive 
material (wire, metal jewelry, pencil lead, etc.) away 
from Charger or External Device Port terminals.

Do not open, modify or disassemble handset 

• 

and related hardware.

May cause malfunction, or battery may leak, 
overheat, burst or ignite. Fire, injury or electric shock 
may also result. Contact SoftBank Customer Center, 
Customer Assistance for repairs.

Do not expose handset or accessories to liquids.

• 

May cause malfunction, overheating, fire or electric 
shock. Avoid exposure to water, pet urine, etc.

Do not expose handset/accessories to extreme 

• 

heat/direct sunlight (e.g., inside vehicles, etc.).

May cause malfunction/warping; battery may leak, 
overheat, burst or ignite. Handset or battery may 
become hot to the touch, leading to burn injuries.

Do not dispose of battery in fire.

• 

May leak, overheat, burst or ignite.

Do not apply strong shocks or excessive force.

• 

Do not drop/throw handset/accessories. May cause 
damage or malfunction. Battery may leak, overheat, 
burst or ignite, resulting in fire, shock or injury. Stop 
using battery if damaged or warped. Do not sit on or 
place heavy objects on handset/accessories (e.g., in 
back pants pockets or inside handbags, packs, etc.).

Keep handset, battery or Charger away from 

• 

humidity, dust or extreme temperatures.

Malfunction may result.

If battery fluid gets in eyes, do not rub; rinse 

• 

with water and consult a doctor immediately.

Eyes may be severely damaged.

Do not force battery into handset.

• 

Battery may leak, overheat, burst or ignite; make sure 
the direction and install properly.

Do not place handset or accessories in ovens, 

• 

microwave ovens or other cooking appliances.

Battery or other parts may leak, burst, overheat or 
ignite; may cause malfunction, accident or injury.

Keep handset off and Charger disconnected 

• 

near gas stations or places with fire/explosion 
risk. Handset use near petrochemicals or other 
flammables may cause fire/explosion.

Do not use Mobile Light near people's faces.

• 

May temporarily affect sight leading to accidents.

Never use handset (including TV) while driving.

• 

Accidents may result. Park beforehand. Phone use 
while driving is prohibited by the Road Traffic Law.

If an abnormality occurs:

• 

If there is abnormal odor, excessive heat, discoloration 
or distortion, unplug Charger, turn off handset and 
remove battery immediately; may cause overheating, 
bursting, fire or battery leakage.

If battery does not charge properly, stop trying.

• 

Battery may leak, overheat, burst or ignite.

At signs of a battery leak, avoid fire sources.

• 

Battery may catch fire or burst.

For more information, see Online English Manual.

Manner Mode

Minding Mobile Manners

• 

Please use handset responsibly. Inappropriate handset use can be both dangerous 
and bothersome. Please take care not to disturb others when using handset. Adjust 
handset use according to your surroundings.

 Activating/Canceling Manner Mode

Press 

 

,

)

 for 1+ seconds

USIM Card Installation

Slide in USIM Card with IC chip facing down

Insert battery (right)

Turn handset off and remove battery beforehand.

 

Do not force USIM Card into or out of handset.

 

USIM Card must be inserted to use handset.

 

Notch

USIM PINs

PIN1

• 

4-digit code; activate PIN Entry to restrict usage.

PIN2

• 

Required to clear Call Costs and to set Max Cost.

PIN1 and PIN2, 

9999

 by default, are changeable.

PIN Lock & Cancellation (PUK Code*)

• 

Entering incorrect PIN1 or PIN2 three consecutive
times locks USIM Card, disabling handset. Enter
PUK Code to unlock. For details, contact SoftBank 
Customer Center, General Information.

USIM Personal Unblocking Key (PUK Code) unblocks a USIM 

Card blocked after the wrong PIN has been entered three 
consecutive times. Each USIM Card has a unique PUK Code.  
Do not disclose it to unauthorized persons.

Security Codes

Handset Code

• 

9999

 by default; use or change some functions.

Center Access Code

• 

4-digit code selected at subscription; access Voicemail 
via landlines or subscribe to fee-based information.

Network Password

• 

4-digit code selected at subscription; restrict 
handset services.

A message appears for incorrect code entry; retry.

 

If Network Password is incorrectly entered three 

 

times consecutively, Call Barring settings are 
locked. To resolve, Network Password and Center 
Access Code must be changed. For details, contact 
SoftBank Customer Center, General Information.

Battery Installation

Remove cover

Press down and slide cover 

 

then lift as shown.

Insert battery

Close cover

Charging

Use specified AC Charger 

ZTDAA1

 (sold separately) only.

Open Port Cover to connect AC Charger

Plug AC Charger into AC outlet

Small Light illuminates red while charging.

 

When charging completes Small Light goes out.

 

After charging, unplug AC Charger, 

then disconnect handset

AC 100V
Outlet

Blades

AC Charger

Small Light

External
Device Port

Port Cover

Charger Connector

Release Tabs

Arrows

1

2

3

Specifications

SoftBank 922SH

Weight

Approximately 132 

g

Continuous
Talk Time

Approximately 250 minutes (3G)
Approximately 270 minutes (GSM)

Continuous Standby 
Time (handset closed)

Approximately 340 hours (3G)
Approximately 310 hours (GSM)

Charging Time
(power off)

AC Charger: Approximately 140 minutes
In-Car Charger: Approximately 140 
minutes

Continuous Video Call 
Talk Time

Approximately 110 minutes

Dimensions
(W x H x D)

Approximately 56 x 116 x 17 mm
(handset closed, without protruding parts)

Maximum Output

0.25 W (3G)
2.0 W (GSM)

Values calculated with battery installed.

 

Call these numbers toll free from landlines.

 

Subscription Area

Service Center

Phone Number

Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, 
Fukushima, Niigata, Tokyo, Kanagawa, Chiba, 
Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, 
Nagano, Toyama, Ishikawa, Fukui

General Information

m

 0088-240-157

Customer Assistance

m

 0088-240-113

Aichi, Gifu, Mie, Shizuoka

General Information

m

 0088-241-157

Customer Assistance

m

 0088-241-113

Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama

General Information

m

 0088-242-157

Customer Assistance

m

 0088-242-113

Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, 
Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, 
Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, 
Okinawa

General Information

m

 0088-250-157

Customer Assistance

m

 0088-250-113

Customer Service

SoftBank  

Customer Centers

From a SoftBank handset, 

dial toll free at

157

 (General Information)

 

113 

(Customer Assistance)

SoftBank Global  

Call Center

From outside Japan, dial

+81-3-5351-3491

 (International charges apply)

Call this number immediately

if handset/USIM Card is lost

or stolen while outside Japan.

Emergency Numbers

Police

 

 ...................................

110

Fire & Ambulance

 

 ................ .

119

Maritime Safety Agency

 

 ........

118

First Step Guide

Use English Interface

Emergency Numbers

Place International Calls

Customer Service

Customize Handset Address

More Information

And more...

Accessories

Battery (SHBBG1)

• 

Headphones (with Microphone) 

• 

(Black, SHLBG1)

USB Cable*

• 

Utility Software (Japanese)*

• 

Complimentary sample.

TINSEA153AFZZ

08F 29.7 YM AI 

More Information

Handset User Support

Via Yahoo! Keitai Main Menu:
From above the search field, 
select 

メニューリスト

 

S

  

English

 

S

 

User Support

Online English Manual

See SOFTBANK MOBILE Corp. Website 
(http://www.softbank.jp).
May be unavailable at purchase. 
Call Customer Service or try later.

First Step Guide

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