MC1000/MC1000-IQ/MC2000/MC2000-IQ
Troubleshooting
Issue 1 Rev 8
Page 163
© 2015 SAM
B.3 Video Troubleshooting
B.3.1 Video Quality Issues
A video quality issue may not mean that there are any problems with the unit. Sometimes
problems are due to incorrect conversion parameter settings, or errors in the incoming
source.
If you suspect a video processing fault:
•
Check that the source content is a supported format.
•
Check for quality issues on the source video.
•
Make sure that Motion Processing is enabled. To do this:
1.
On the front panel, press the CONVERT Shortcut button.
b
Select Convert > Motion Processing > Motion Process, and check that Motion
Processing is selected.
Note: Still Process and Enhanced Still improve the quality of some material, such as
high resolution still images. However, for moving video content, it is best to disable
Still Process and Enhanced Still.
•
Make sure that enhancement is disabled when testing a conversion. You can turn this
on selectively during a conversion as required. To do this:
1.
On the front panel, press the ENHANCE Shortcut button.
b
Select Video > Enhance > Nonlinear Enhancer > Enable, then select Done.
•
Make sure that Noise Reduction and all Proc Amp settings are disabled when testing
a conversion. You can turn these on selectively during a conversion as required. To
do this:
1.
On the front panel, press the VIDEO Shortcut button.
b
Select Proc Amp or Noise Reduction and ensure that they are disabled and all
settings are initially at factory default.
B.3.2 No Video Output
•
Check that the correct standard SDI monitor is connected to the chosen output.
Note: Some monitors only support a limited number of video standards.
•
Check that a valid input is routed to the appropriate video channel. To do this:
1.
On the front panel, press the CH SELECT button to select an unused processing
channel.
b
Press the INPUT Shortcut button.
c
From the Input Select menu, choose the SDI input that has a valid video source.
You can create a valid video source from any of the two or four channel products by
setting up a test pattern on any of the unused channels. To do this:
1.
On the front panel, press the CH SELECT button to select an unused processing
channel.
b
Press the OUTPUT Shortcut button.
c
Select Test Patterns and choose Ramp or Bars to create a suitable test pattern.
